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Text Customer Service Jobs in Kansas (NOW HIRING)

Cargill

Customer Service Representative

Olathe, KS

$15.50 - $21/hr

Job Purpose and Impact The Customer Service Representative will execute a limited scale of customer ... To apply using chat/text, please click Apply Now button OR use this link to create a login to apply.

Pizza Hut

Customer Service Representatives

Hugoton, KS · On-site

$14.50 - $19.75/hr

We have immediate opportunities for Customer Service Representatives. Flexible day, evening and ... Communication skills are key - you're not going to be able to text message customers back and forth.

Pizza Hut

Customer Service Representatives

Liberal, KS · On-site

$15.25 - $20.75/hr

We have immediate opportunities for Customer Service Representatives. Flexible day, evening and ... Communication skills are key - you're not going to be able to text message customers back and forth.

Pizza Hut

Customer Service Representatives

Larned, KS · On-site

$15.75 - $21.25/hr

We have immediate opportunities for Customer Service Representatives. Flexible day, evening and ... Communication skills are key - you're not going to be able to text message customers back and forth.

Pizza Hut

Customer Service Representatives

Pratt, KS · On-site

$13.25 - $18/hr

We have immediate opportunities for Customer Service Representatives. Flexible day, evening and ... Communication skills are key - you're not going to be able to text message customers back and forth.

Pizza Hut

Customer Service Representatives

Meade, KS · On-site

$14.25 - $19.25/hr

We have immediate opportunities for Customer Service Representatives. Flexible day, evening and ... Communication skills are key - you're not going to be able to text message customers back and forth.

Cargill

Customer Service Associate

Olathe, KS · On-site

$14 - $19.25/hr

Job Purpose and Impact The Customer Service Associate will administer routine customers facing ... Equal Opportunity Employer, including Disability/Vet To apply using chat/text, please click Apply ...

Pizza Hut

Customer Service Representatives

Bonner Springs, KS · On-site

$15 - $20.50/hr

We have immediate opportunities for Customer Service Representatives. Flexible day, evening and ... Communication skills are key - you're not going to be able to text message customers back and forth.

Pizza Hut

Customer Service Representatives

Scott City, KS · On-site

$13.75 - $18.75/hr

We have immediate opportunities for Customer Service Representatives. Flexible day, evening and ... Communication skills are key - you're not going to be able to text message customers back and forth.

Pizza Hut

Customer Service Representatives

Liberal, KS · On-site

$15.25 - $20.75/hr

We have immediate opportunities for Customer Service Representatives. Flexible day, evening and ... Communication skills are key - you're not going to be able to text message customers back and forth.

Pizza Hut

Customer Service Representatives

Atchison, KS · On-site

$14.75 - $20.25/hr

We have immediate opportunities for Customer Service Representatives. Flexible day, evening and ... Communication skills are key - you're not going to be able to text message customers back and forth.

Pizza Hut

Customer Service Representatives

Salina, KS · On-site

$15.25 - $20.75/hr

We have immediate opportunities for Customer Service Representatives. Flexible day, evening and ... Communication skills are key - you're not going to be able to text message customers back and forth.

Pizza Hut

Customer Service Representatives

Olathe, KS · On-site

$15.25 - $20.50/hr

We have immediate opportunities for Customer Service Representatives. Flexible day, evening and ... Communication skills are key - you're not going to be able to text message customers back and forth.

Pizza Hut

Customer Service Representatives

Olathe, KS · On-site

$15.50 - $21/hr

We have immediate opportunities for Customer Service Representatives. Flexible day, evening and ... Communication skills are key - you're not going to be able to text message customers back and forth.

Pizza Hut

Customer Service Representatives

Paola, KS · On-site

$13.75 - $18.75/hr

We have immediate opportunities for Customer Service Representatives. Flexible day, evening and ... Communication skills are key - you're not going to be able to text message customers back and forth.

Pizza Hut

Customer Service Representatives

Garden City, KS · On-site

$13.75 - $18.75/hr

We have immediate opportunities for Customer Service Representatives. Flexible day, evening and ... Communication skills are key - you're not going to be able to text message customers back and forth.

Pizza Hut

Customer Service Representatives

Lansing, KS · On-site

$15.50 - $21/hr

We have immediate opportunities for Customer Service Representatives. Flexible day, evening and ... Communication skills are key - you're not going to be able to text message customers back and forth.

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All JobsText Customer Service JobsText Customer Service Jobs in Kansas

Text Customer Service information

What are some common challenges faced in a Text Customer Service role and how can they be managed?

One common challenge in Text Customer Service is accurately interpreting customer needs without the benefit of vocal tone or facial cues. To manage this, successful agents rely on clear, empathetic written communication and active listening skills to ensure they fully understand and address customer concerns. Additionally, handling multiple conversations simultaneously can be demanding, so effective time management and prioritization are essential. Regular training and collaboration with team members can also help agents stay updated on best practices and improve service quality.

What are the key skills and qualifications needed to thrive as a Text Customer Service Representative, and why are they important?

To thrive as a Text Customer Service Representative, you need strong written communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, chat platforms, and ticketing systems is often required. Attention to detail, patience, and the ability to handle multiple conversations simultaneously are standout soft skills in this role. These abilities ensure efficient, accurate, and empathetic support, leading to high customer satisfaction and effective issue resolution.

What is a Text Customer Service representative?

A Text Customer Service representative is a professional who provides support and assistance to customers primarily through text-based communication channels, such as SMS, live chat, or messaging apps. Their main responsibilities include answering customer inquiries, resolving issues, processing orders, and providing information in real time, all through written messages. This role requires strong written communication skills, attention to detail, and the ability to multitask across digital platforms. Text Customer Service representatives play a crucial role in enhancing customer satisfaction by offering convenient and efficient support without the need for phone calls.

What is the difference between Text Customer Service vs Chat Customer Service?

AspectText Customer ServiceChat Customer Service
Communication MethodText messaging platforms (SMS, app-based)Live chat interfaces on websites or apps
Work EnvironmentRemote, often asynchronousRemote or on-site, real-time interaction
Required SkillsClear written communication, patienceFast typing, multitasking, quick problem-solving
Common UsageCustomer support via text messagesCustomer support via live chat on websites

Text Customer Service and Chat Customer Service both involve assisting customers through digital communication channels. Text Customer Service typically uses SMS or messaging apps for asynchronous support, while Chat Customer Service involves real-time interactions via live chat on websites. Both roles require strong written communication skills, but Chat Customer Service often demands quicker responses and multitasking abilities. Understanding these differences helps employers and job seekers identify the right role based on communication style and work environment.

What are popular job titles related to Text Customer Service jobs in Kansas? For Text Customer Service jobs in Kansas, the most frequently searched job titles are:
What job categories do people searching Text Customer Service jobs in Kansas look for? The top searched job categories for Text Customer Service jobs in Kansas are:
What cities in Kansas are hiring for Text Customer Service jobs? Cities in Kansas with the most Text Customer Service job openings:
Text Customer Service jobs near you
Infographic showing various Text Customer Service job openings in Kansas as of July 2026, with employment types broken down into 82% Full Time, 16% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution.

Customer Service Representative

Guild Garage Group

Kansas City, KS • On-site

$20 - $24/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 17 days ago

Job description

Customer Service Representative (Residential Home Services)
Kansas City, KS
$20-$24/hour
Hybrid Opportunity Available After Training | Saturdays Required
Do You Thrive on Helping Others, Solving Problems, and Being Part of a Winning Team?
Your Future Starts Here at Garage Pros!
At Garage Pros, we're more than just a garage door company-we're a close-knit team committed to delivering exceptional service while building rewarding careers. As part of the Guild Garage Group family of brands, we're growing quickly and looking for an experienced Customer Service Representative who can make an immediate impact.
If you've worked in a fast-paced residential home services environment and love helping customers while keeping operations running smoothly, we'd love to meet you.
What You'll Be Doing
You'll be the voice of Garage Pros, creating outstanding customer experiences while supporting our technicians and operations team. In this role, you will:
  • Deliver exceptional customer service with professionalism, empathy, and urgency.
  • Handle a high volume of inbound customer calls with confidence and efficiency.
  • Schedule service appointments and coordinate technician routes.
  • Communicate with customers via phone, email, and text regarding appointments and service updates.
  • Work closely with technicians and office staff to ensure every customer receives outstanding service.
  • Maintain accurate customer records, notes, and documentation.
  • Resolve customer concerns while providing timely and effective solutions.
  • Identify opportunities to recommend additional services that benefit our customers.
  • Learn our services and become a trusted resource for customers and teammates alike.
What We're Looking For
This is not an entry-level customer service role. We are seeking an experienced professional who understands the pace and expectations of residential home services.
Required Qualifications
  • 2+ years of Customer Service experience in residential home services required, such as:
    • Garage Doors
    • Plumbing
    • HVAC
    • Electrical
    • Roofing
    • Solar
    • Pest Control
    • Restoration
    • Similar residential service industries
  • Experience handling a high volume of inbound calls while delivering exceptional customer service.
  • Strong communication, multitasking, and problem-solving skills.
  • Excellent organizational and time management abilities.
  • Comfortable learning new software and technology.
  • ServiceTitan experience is highly preferred.
  • High school diploma or equivalent.
Schedule
  • Saturdays are a required part of the regular work schedule.
  • Weekday schedule will be discussed during the interview process.
  • After successfully completing training and onboarding, top-performing employees may be considered for a hybrid work schedule based on performance and business needs.
What We Offer
  • Competitive Pay: $20-$24/hour
  • Medical, Dental & Vision Insurance
  • Paid Time Off & Paid Holidays
  • 401(k) with Company Match
  • Employee Referral Program
  • Employee Discounts
  • Paid Training and Ongoing Professional Development
  • Opportunities for advancement-we promote from within whenever possible.
  • Supportive, team-oriented culture where your contributions are recognized and valued.
  • The opportunity to be part of one of the nation's fastest-growing residential service organizations, with significant investment in employee development and long-term career growth.
Join the Garage Pros Team
If you're an experienced customer service professional who enjoys helping people, solving problems, and making every customer interaction a positive one, we'd love to hear from you.
Apply today and discover why Garage Pros is a great place to build your career.
Guild Garage Group LLC is an Equal Opportunity Employer AA/EOE/M/F/V/D. In compliance with the Americans with Disabilities Act, Garage Pros may provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.
All candidates are required to undergo pre-employment Background and Drug Screenings, as well as a Motor Vehicle Record Check.
*This posting provides details on potential commissioned compensation ranges and possibilities. These amounts are not guaranteed and should in no way be construed as a salary offer
#GuildHP
Pay Range
$20-$24 USD
By submitting your application, you consent to receive text messages, emails, and phone calls from Guild Garage Group and/or our coalition of partnered brands regarding job opportunities, application status, and recruiting-related communications. Message and data rates may apply. You may opt out of receiving text messages at any time by replying STOP. All messages are related to employment opportunities and recruiting activities.

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