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Text Customer Service Jobs in Kansas (NOW HIRING)

Customer Service Representatives

Leavenworth, KS · On-site

$15.25 - $20.75/hr

We have immediate opportunities for Customer Service Representatives. Flexible day, evening and ... Communication skills are key - you're not going to be able to text message customers back and forth.

Customer Service Representatives

Olathe, KS · On-site

$15.50 - $21/hr

We have immediate opportunities for Customer Service Representatives. Flexible day, evening and ... Communication skills are key - you're not going to be able to text message customers back and forth.

Customer Service Representatives

Garden City, KS · On-site

$13.75 - $18.75/hr

We have immediate opportunities for Customer Service Representatives. Flexible day, evening and ... Communication skills are key - you're not going to be able to text message customers back and forth.

Customer Service Representatives

Elkhart, KS · On-site

$14 - $19.25/hr

We have immediate opportunities for Customer Service Representatives. Flexible day, evening and ... Communication skills are key - you're not going to be able to text message customers back and forth.

Customer Service Representatives

Lansing, KS · On-site

$15.50 - $21/hr

We have immediate opportunities for Customer Service Representatives. Flexible day, evening and ... Communication skills are key - you're not going to be able to text message customers back and forth.

Customer Service Representatives

Dodge City, KS · On-site

$13.75 - $18.75/hr

We have immediate opportunities for Customer Service Representatives. Flexible day, evening and ... Communication skills are key - you're not going to be able to text message customers back and forth.

Customer Service Representatives

Olathe, KS · On-site

$15.25 - $20.50/hr

We have immediate opportunities for Customer Service Representatives. Flexible day, evening and ... Communication skills are key - you're not going to be able to text message customers back and forth.

Customer Service Representatives

Salina, KS · On-site

$15.25 - $20.75/hr

We have immediate opportunities for Customer Service Representatives. Flexible day, evening and ... Communication skills are key - you're not going to be able to text message customers back and forth.

Customer Service Representatives

Bonner Springs, KS · On-site

$15 - $20.50/hr

We have immediate opportunities for Customer Service Representatives. Flexible day, evening and ... Communication skills are key - you're not going to be able to text message customers back and forth.

Customer Service Representatives

Larned, KS · On-site

$15.75 - $21.25/hr

We have immediate opportunities for Customer Service Representatives. Flexible day, evening and ... Communication skills are key - you're not going to be able to text message customers back and forth.

Customer Service Representatives

Pratt, KS · On-site

$13.25 - $18/hr

We have immediate opportunities for Customer Service Representatives. Flexible day, evening and ... Communication skills are key - you're not going to be able to text message customers back and forth.

Customer Service Representatives

Meade, KS · On-site

$14.25 - $19.25/hr

We have immediate opportunities for Customer Service Representatives. Flexible day, evening and ... Communication skills are key - you're not going to be able to text message customers back and forth.

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Showing results 1-20

Text Customer Service information

What are the key skills and qualifications needed to thrive as a Text Customer Service Representative, and why are they important?

To thrive as a Text Customer Service Representative, you need strong written communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, chat platforms, and ticketing systems is often required. Attention to detail, patience, and the ability to handle multiple conversations simultaneously are standout soft skills in this role. These abilities ensure efficient, accurate, and empathetic support, leading to high customer satisfaction and effective issue resolution.

What are some common challenges faced in a Text Customer Service role and how can they be managed?

One common challenge in Text Customer Service is accurately interpreting customer needs without the benefit of vocal tone or facial cues. To manage this, successful agents rely on clear, empathetic written communication and active listening skills to ensure they fully understand and address customer concerns. Additionally, handling multiple conversations simultaneously can be demanding, so effective time management and prioritization are essential. Regular training and collaboration with team members can also help agents stay updated on best practices and improve service quality.

What is a Text Customer Service representative?

A Text Customer Service representative is a professional who provides support and assistance to customers primarily through text-based communication channels, such as SMS, live chat, or messaging apps. Their main responsibilities include answering customer inquiries, resolving issues, processing orders, and providing information in real time, all through written messages. This role requires strong written communication skills, attention to detail, and the ability to multitask across digital platforms. Text Customer Service representatives play a crucial role in enhancing customer satisfaction by offering convenient and efficient support without the need for phone calls.

What is the difference between Text Customer Service vs Chat Customer Service?

AspectText Customer ServiceChat Customer Service
Communication MethodText messaging platforms (SMS, app-based)Live chat interfaces on websites or apps
Work EnvironmentRemote, often asynchronousRemote or on-site, real-time interaction
Required SkillsClear written communication, patienceFast typing, multitasking, quick problem-solving
Common UsageCustomer support via text messagesCustomer support via live chat on websites

Text Customer Service and Chat Customer Service both involve assisting customers through digital communication channels. Text Customer Service typically uses SMS or messaging apps for asynchronous support, while Chat Customer Service involves real-time interactions via live chat on websites. Both roles require strong written communication skills, but Chat Customer Service often demands quicker responses and multitasking abilities. Understanding these differences helps employers and job seekers identify the right role based on communication style and work environment.

What are popular job titles related to Text Customer Service jobs in Kansas? For Text Customer Service jobs in Kansas, the most frequently searched job titles are:
What cities in Kansas are hiring for Text Customer Service jobs? Cities in Kansas with the most Text Customer Service job openings:
Infographic showing various Text Customer Service job openings in Kansas as of May 2026, with employment types broken down into 83% Full Time, and 17% Part Time. Highlights an 100% In-person job distribution.
Customer Service Representative

Customer Service Representative

Cedar Park Group

Junction City, KS • On-site

$20.41/hr

Other

Medical, Retirement, PTO

Posted yesterday


Job description

Part-Time Customer Service Representative

We are hiring for a predictable part-time role. This role is well-suited for someone seeking a consistent, low-hour schedule in a professional, public-facing museum environment. This role ideal for individuals who are dependable, detail-oriented, and comfortable interacting with the public. We value reliability, maturity, and strong interpersonal skills.

Schedule / Shift
Thursday and Friday
10:00 am-4:00 pm
No federal holidays

Apply now or text John at 716-265-3999 for a quick response. We'll get back to you the same day with details and next steps. Interview within 24-48 hours.

Required Qualifications

  • Strong communication and customer service skills
  • Professional appearance and demeanor
  • Reliable attendance and punctuality
  • Ability to work independently with minimal supervision
  • Ability to walk and stand for extended periods
  • Ability to follow safety and emergency procedures

Preferred Qualifications

  • Experience in customer service, visitor services, front desk, museum, or other public-facing environments preferred
  • Experience in a professional office, cultural institution, or hospitality setting preferred

Responsibilities

  • Greet visitors and provide general information about exhibits and facility operations
  • Answer and direct phone calls in a professional manner
  • Monitor exhibit areas and perform routine walkthroughs
  • Observe facility and security conditions and report concerns as needed
  • Assist with opening and closing tasks, including lights, doors, and basic facility checks
  • Maintain the cleanliness and presentation of public areas through light tidying, restocking, and upkeep
  • Track visitor counts and report daily activity

Benefits

  • Paid Time Off (PTO)
  • Vacation Pay
  • Bonus Pay
  • Health Insurance
  • 401(k)
  • Professional Development and Career Advancement Opportunities
  • Employee Recognition Programs
  • Annual Appreciation Gifts
  • Access to Third-Party Leadership Training

About Cedar Park Group
Cedar Park Group is a woman-owned, JCAHO-certified staffing firm - not an MSP - working directly with employers and public sector partners. We provide transparent pay, clearly defined assignments, and consistent communication throughout the hiring process, supported by a dedicated team with direct phone access.

Apply now or text John at 716-265-3999 to get started.

This role is a great fit for dependable professionals seeking a steady, predictable part-time schedule.


Cedar Park Group logo

About Cedar Park Group

Sourced by ZipRecruiter

The founders of the Cedar Park Group, Samantha and Andrew Terline, have made it their mission to provide superior efficiency and modern technology based on a firm foundation of old world craftsmanship. Working in the construction industry in their family business, this husband and wife team learned from their fathers that clear communication is vital for success. Building on solid systems, they modernized, computerized, and simplified tasks to take an already great business and make it thrive. They have been able to streamline the construction management process by cutting the manual processes and paperwork trails in order to complete projects on time and within budget. Using the accomplishments and skill sets from their previous positions has propelled this obvious progression for Andrew and Samantha to continue their journey to the National level. They know that the unique drive that comes from running a family business is the force that inspires them in ways that are not found in corporate entities. They bring with them a passion for rebuilding and maintaining this country to enable their children to prosper as they have.

Industry

Recruiting and staffing services

Company size

11 - 50 Employees

Headquarters location

East Rockaway, NY, US

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