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Live Chat Jobs in Kansas (NOW HIRING)

Helpside

HR Representative

Overland Park, KS · On-site

Answer all incoming client calls, e-mails, and attend to a "live chat" function * Oversee and complete unemployment insurance claims * Manage and complete incoming HR paperwork & mail * Oversee E ...

Helpside

HR Representative

Overland Park, KS

Answer all incoming client calls, e-mails, and attend to a "live chat" function * Oversee and complete unemployment insurance claims * Manage and complete incoming HR paperwork & mail * Oversee E ...

Armed Forces Bank

$15.50 - $21/hr

Client interactions will be handled through direct video, phone, email, live chat and other electronic forms of communication. The agent will toggle between video teller and online banking ...

Academy Bank

$15.50 - $21/hr

Client interactions will be handled through direct video, phone, email, live chat and other electronic forms of communication. The agent will toggle between video teller and online banking ...

Armed Forces Bank

$15.50 - $21/hr

Client interactions will be handled through direct video, phone, email, live chat and other electronic forms of communication. The agent will toggle between video teller and online banking ...

Academy Bank

$15.50 - $21/hr

Client interactions will be handled through direct video, phone, email, live chat and other electronic forms of communication. The agent will toggle between video teller and online banking ...

Academy Bank

$15.50 - $21/hr

Client interactions will be handled through direct video, phone, email, live chat and other electronic forms of communication. The agent will toggle between video teller and online banking ...

Academy Bank

$15.50 - $21/hr

Client interactions will be handled through direct video, phone, email, live chat and other electronic forms of communication. The agent will toggle between video teller and online banking ...

Academy Bank

$15.50 - $21/hr

Client interactions will be handled through direct video, phone, email, live chat and other electronic forms of communication. The agent will toggle between video teller and online banking ...

Academy Bank

$15.50 - $21/hr

Client interactions will be handled through direct video, phone, email, live chat and other electronic forms of communication. The agent will toggle between video teller and online banking ...

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All JobsLive Chat JobsLive Chat Jobs in Kansas

Live Chat information

See Kansas salary details

$21K

$53.1K

$77.1K

How much do live chat jobs pay per year?

As of Jul 27, 2026, the average yearly pay for live chat in Kansas is $53,065.00, according to ZipRecruiter salary data. Most workers in this role earn between $30,300.00 and $76,700.00 per year, depending on experience, location, and employer.

What is the difference between Live Chat vs Customer Service Representative?

AspectLive ChatCustomer Service Representative
CredentialsHigh school diploma or equivalent; training on chat softwareHigh school diploma; customer service training often preferred
Work EnvironmentRemote or office-based; digital communicationOffice or call center; phone and in-person interactions
Industry UsageOnline retail, tech support, service industriesRetail, telecom, banking, hospitality
Communication ModeText-based chat in real-timePhone, in-person, or email

Live Chat roles focus on digital, real-time text communication via online platforms, often requiring quick typing skills and familiarity with chat software. Customer Service Representatives handle a broader range of communication channels, including phone and in-person interactions, and may require more extensive customer service training. Both roles are essential in customer support but differ mainly in communication methods and work environment.

What Are Live Chat Jobs?

Live chat jobs focus on customer service and support. In this role, you assist people with technical issues, provide remote guidance and instructions, and work online from home or a call center to answer questions in a virtual environment. Many live chat jobs focus on following a flowchart of instructions to help identify and resolve known issues. If that fails, you usually contact a manager to get information on the best way to resolve a problem. Many live chat jobs also include verifying customer information, processing payments and refunds, and keeping track of reported issues. Some companies offer live chat 24/7, so you may be asked to work nights, weekends, or holidays as needed.

What are the key skills and qualifications needed to thrive as a Live Chat Agent, and why are they important?

To thrive as a Live Chat Agent, you need strong written communication skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with live chat platforms, CRM systems, and basic troubleshooting tools is often required. Exceptional interpersonal skills, patience, and the ability to multitask effectively make someone stand out in this position. These skills ensure prompt, clear, and helpful support to customers, enhancing satisfaction and maintaining company reputation.

What is a Live Chat agent?

A Live Chat agent is a customer service professional who communicates with customers in real time through an online chat platform. Their main role is to assist customers by answering questions, resolving issues, and providing information about products or services. Live Chat agents help companies offer quick and convenient support, improving the overall customer experience. They require strong communication skills, problem-solving abilities, and proficiency with computer systems.

What are the typical challenges faced by Live Chat agents, and how can they effectively manage high volumes of customer inquiries?

Live Chat agents often encounter the challenge of handling multiple customer conversations simultaneously, especially during peak hours. To manage this effectively, agents need strong multitasking skills, a good grasp of company policies, and the ability to prioritize urgent issues. Utilizing canned responses, maintaining clear and concise communication, and staying calm under pressure are essential strategies. Regular training and support from supervisors also help agents improve efficiency and deliver excellent customer service.
More about Live Chat jobs
What are the most commonly searched types of Live Chat jobs in Kansas? The most popular types of Live Chat jobs in Kansas are:
What are popular job titles related to Live Chat jobs in Kansas? For Live Chat jobs in Kansas, the most frequently searched job titles are:
What job categories do people searching Live Chat jobs in Kansas look for? The top searched job categories for Live Chat jobs in Kansas are:
What cities in Kansas are hiring for Live Chat jobs? Cities in Kansas with the most Live Chat job openings:
Live Chat jobs near you
Infographic showing various Live Chat job openings in Kansas as of July 2026, with employment types broken down into 55% Full Time, 11% Part Time, and 34% Contract. Highlights an 87% Physical, 1% Hybrid, and 12% Remote job distribution, with an average salary of $53,065 per year, or $25.5 per hour.
HR Representative

HR Representative

Helpside

Overland Park, KS • On-site

Full-time

Posted 7 days ago

Job description

HR Representative
ABOUT HELPSIDE
For more than 30 years, we have collaborated with and supported small to medium-sized businesses by providing Payroll, HR, Workers' Compensation, and Benefits solutions. Our goal is to support our clients in such a way that they can continue to grow their businesses and not worry about employee administration.
POSITION OVERVIEW
The HR Representative is responsible for ensuring clients and employees have a positive experience when they contact Helpside through e-mail, phone, live chat, or in person. We carry the HR burden so our clients can focus on other needs of their business. The Helpside HR team are experts and help our clients succeed.
WHAT WE ARE LOOKING FOR
  • Answer all incoming client calls, e-mails, and attend to a "live chat" function
  • Oversee and complete unemployment insurance claims
  • Manage and complete incoming HR paperwork & mail
  • Oversee E-Verify & I-9 process
  • Answer client questions and concerns in a timely manner and connect them to appropriate experts when needed

KNOWLEDGE/SKILLS
  • Quick and accurate entry of required documentation
  • Strong verbal and written communication skills
  • Demonstrate knowledge and effectively use customer service techniques
  • Proficient in Microsoft Office
  • Monitors own work to ensure professional quality and punctuality

JOB REQUIREMENTS
  • High school diploma or equivalent required
  • Bachelor's degree preferred
  • 1-2 years' experience working in an office setting preferred

Job Type: Full-Time In Office (40 Hours/Week)
Job Location: Overland Park, KS

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