ZipRecruiter

Log In

2

Work From Home Insurance Customer Service Representative Jobs in Kansas

McQuade Organization

$15 - $20.50/hr

* Assist clients virtually with enrolling in life insurance and supplemental benefit programs ... Build strong relationships by providing exceptional customer service before, during, and after ...

McQuade Organization

$15.50 - $21/hr

* Assist clients virtually with enrolling in life insurance and supplemental benefit programs ... Build strong relationships by providing exceptional customer service before, during, and after ...

McQuade Organization

$15.75 - $21.50/hr

* Assist clients virtually with enrolling in life insurance and supplemental benefit programs ... Build strong relationships by providing exceptional customer service before, during, and after ...

McQuade Organization

$14.25 - $19.50/hr

* Assist clients virtually with enrolling in life insurance and supplemental benefit programs ... Build strong relationships by providing exceptional customer service before, during, and after ...

McQuade Organization

$12.25 - $16.75/hr

* Assist clients virtually with enrolling in life insurance and supplemental benefit programs ... Build strong relationships by providing exceptional customer service before, during, and after ...

The Jernigan Agency

WORK FROM HOME

Overland Park, KS · On-site +1

$300 - $500/wk

... insurance sales representatives. We are hiring coachable individuals comfortable with a 100 ... Must have a computer and phone to service the clients. * This is all online so internet connection ...

The Jernigan Agency

WORK FROM HOME

Olathe, KS · On-site +1

$300 - $500/wk

... insurance sales representatives. We are hiring coachable individuals comfortable with a 100 ... Must have a computer and phone to service the clients. * This is all online so internet connection ...

The Jernigan Agency

WORK FROM HOME

Kansas City, KS · On-site +1

$300 - $500/wk

... insurance sales representatives. We are hiring coachable individuals comfortable with a 100 ... Must have a computer and phone to service the clients. * This is all online so internet connection ...

The Jernigan Agency

WORK FROM HOME

Topeka, KS · On-site +1

$300 - $500/wk

... insurance sales representatives. We are hiring coachable individuals comfortable with a 100 ... Must have a computer and phone to service the clients. * This is all online so internet connection ...

next page

Showing results 1-20

All JobsInsurance Customer Service Representative JobsWork From Home Insurance Customer Service Representative JobsWork From Home Insurance Customer Service Representative Jobs in Kansas

Work From Home Insurance Customer Service Representative information

See Kansas salary details

$8

$16

$24

How much do work from home insurance customer service representative jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for work from home insurance customer service representative in Kansas is $16.76, according to ZipRecruiter salary data. Most workers in this role earn between $13.70 and $18.65 per hour, depending on experience, location, and employer.

What does a work from home insurance customer service representative do?

A Work From Home Insurance Customer Service Representative assists customers with inquiries related to their insurance policies, such as billing questions, policy changes, and claims processing, all from a remote location. They communicate with customers by phone, email, or chat to provide information, resolve issues, and ensure customer satisfaction. These representatives also handle documentation and may process payments or update account information, all while adhering to company policies and privacy regulations. Working from home requires good communication skills, self-motivation, and the ability to use various digital tools effectively.

What are the key skills and qualifications needed to thrive as a work from home insurance customer service representative?

To thrive as a Work From Home Insurance Customer Service Representative, you need strong communication skills, knowledge of insurance products, and typically a high school diploma or equivalent. Familiarity with CRM software, call center systems, and sometimes insurance licensing are important technical qualifications. Exceptional problem-solving abilities, patience, and self-motivation help individuals excel in this remote role. These skills and qualities ensure representatives can efficiently assist clients, resolve inquiries, and maintain high customer satisfaction while working independently.

What are some common challenges faced by work from home insurance customer service representatives and how can they be managed effectively?

Work From Home Insurance Customer Service Representatives often encounter challenges such as maintaining clear communication with both customers and team members, staying motivated without in-person supervision, and handling complex policy inquiries remotely. To manage these effectively, it's important to establish a dedicated and distraction-free workspace, use collaboration tools for regular team check-ins, and stay organized with digital resources. Adopting these practices helps ensure productivity and consistent customer service quality, while also fostering strong connections with colleagues despite the remote setting.

What is the difference between Work From Home Insurance Customer Service Representative vs Insurance Claims Specialist?

AspectWork From Home Insurance Customer Service RepresentativeInsurance Claims Specialist
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma; specialized claims training or certification
Work EnvironmentRemote, home-based officeRemote or office-based, handling claims processing
Employer & Industry UsageInsurance companies, call centersInsurance companies, claims departments

The main difference is that Customer Service Representatives focus on assisting policyholders with inquiries, policy details, and billing, while Claims Specialists handle the processing and investigation of insurance claims. Both roles often require similar credentials and can be performed remotely, but their core responsibilities differ within the insurance industry.

What job categories do people searching Work From Home Insurance Customer Service Representative jobs in Kansas look for?

The top searched job categories for Work From Home Insurance Customer Service Representative jobs in Kansas are:

What cities in Kansas are hiring for Work From Home Insurance Customer Service Representative jobs?

Cities in Kansas with the most Work From Home Insurance Customer Service Representative job openings:

Work From Home Insurance Customer Service Representative jobs near you

Customer Service Fully WFH

American Income Life Insurance Company

Kansas City, KS • On-site, Remote

$90K - $120K/yr

Full-time

Medical, Life, Retirement

Re-posted 2 days ago

Job description

Our Company Has Served Working-Class Families Since 1951
Our company has served working-class families since 1951 with life, accident, and supplemental health products to help protect members of labor unions, credit unions, associations, and their families.
We are looking for representatives to develop long-term relationships with clients and meet them where they are most comfortable: their homes via Zoom Virtual Calls.
About Us
  • Parent Company: Globe Life
  • Our company grew over 20% last year during the pandemic and was deemed an essential business
  • Work Location: US/Canada
Suggested Qualifications
  • Excellent communication skills
  • Basic computer knowledge
  • Strong work ethic
  • Outgoing, fun, and energetic with an upbeat personality
  • Time management skills
  • Leadership management experience
Job Benefits
  • 100% Work from Home
  • Paid weekly, based on a suggested schedule for success
  • Bonus structured contracts
  • Health Insurance Reimbursement
  • Life Insurance
  • Flexible Schedule
  • Retirement Plan
  • Renewals
Interview Process
Interviews will be held via Zoom.
About Our Company
Our company is one of the largest providers of supplemental coverage to labor unions, credit unions, and associations. We are licensed in 49 states, the District of Columbia, Canada, and New Zealand.
We are a wholly-owned subsidiary of Globe Life, an S&P 500 company traded on the New York Stock Exchange under the symbol GL.
Incentives Include, But Are Not Limited To
  • No cold calling
  • Qualified lead program (no cost to you) - We have relationships with 30,000+ groups nationwide with millions of members needing our services
  • Conventions and incentive trips
  • Production awards
  • Advancement based on performance
  • Weekly advance and bonuses
  • Lifetime renewals
  • Benefits (Health Insurance, Life Insurance)
  • Union-backed contract
  • Mentorship and complete training
  • Industry-leading tools and technology access
  • Work from home (web conference-based presentations)
We Are Looking for Candidates Who Are
  • Passionate
  • Competitive
  • Motivated
  • Dependable
  • Hardworking
  • Adaptable
  • Flexible
  • Trainable
Diverse Backgrounds Welcome
Our team consists of people from all backgrounds and levels of education. We are previous high school graduates, administrative assistants, laborers, veterans, accountants, and so much more!What You'll Be Doing
  • Meet with clients virtually using Zoom
  • Walk individuals and families through available programs
  • Answer questions and guide clients through next steps
  • Support clients through onboarding and ongoing communication
  • Maintain simple digital records and documentation
  • Deliver a professional, client-first experience
  • Participate in training, coaching, and development sessions

Apply