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Text Customer Service Jobs in California (NOW HIRING)

GO Car Wash

Customer Service Teammate

Highland, CA · On-site

$19/hr

TEXT "GOMILES" to 720-459-4415 to APPLY! GO - Car Wash is one of the fastest growing car wash ... As a Customer Service Teammate at GO Car Wash, you'll be helping our customers care for their cars ...

GO Car Wash

Customer Service Teammate

Riverside, CA · On-site

$19/hr

TEXT "GOMILES" to 720-459-4415 to APPLY! GO - Car Wash is one of the fastest growing car wash ... As a Customer Service Teammate at GO Car Wash, you'll be helping our customers care for their cars ...

GO Car Wash

Customer Service Teammate

Rialto, CA · On-site

$19/hr

TEXT "GOMILES" to 720-459-4415 to APPLY! GO - Car Wash is one of the fastest growing car wash ... As a Customer Service Teammate at GO Car Wash, you'll be helping our customers care for their cars ...

GO Car Wash

Customer Service Teammate

Rialto, CA · On-site

$19/hr

TEXT "GOMILES" to 720-459-4415 to APPLY! GO - Car Wash is one of the fastest growing car wash ... As a Customer Service Teammate at GO Car Wash, you'll be helping our customers care for their cars ...

GO Car Wash

Customer Service Teammate

Moreno Valley, CA · On-site

$17/hr

TEXT "GOMILES" to 720-459-4415 to APPLY! GO - Car Wash is one of the fastest growing car wash ... As a Customer Service Teammate at GO Car Wash, you'll be helping our customers care for their cars ...

GO Car Wash

Customer Service Teammate

San Bernardino, CA · On-site

$19/hr

TEXT "GOMILES" to 720-459-4415 to APPLY! GO - Car Wash is one of the fastest growing car wash ... As a Customer Service Teammate at GO Car Wash, you'll be helping our customers care for their cars ...

GO Car Wash

Customer Service Teammate

San Bernardino, CA · On-site

$19/hr

TEXT "GOMILES" to 720-459-4415 to APPLY! GO - Car Wash is one of the fastest growing car wash ... As a Customer Service Teammate at GO Car Wash, you'll be helping our customers care for their cars ...

GO Car Wash

Customer Service Teammate

Loma Linda, CA · On-site

$19/hr

TEXT "GOMILES" to 720-459-4415 to APPLY! GO - Car Wash is one of the fastest growing car wash ... As a Customer Service Teammate at GO Car Wash, you'll be helping our customers care for their cars ...

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Showing results 41-60

All JobsText Customer Service JobsText Customer Service Jobs in California

Text Customer Service information

What are some common challenges faced in a text customer service role and how can they be managed?

One common challenge in Text Customer Service is accurately interpreting customer needs without the benefit of vocal tone or facial cues. To manage this, successful agents rely on clear, empathetic written communication and active listening skills to ensure they fully understand and address customer concerns. Additionally, handling multiple conversations simultaneously can be demanding, so effective time management and prioritization are essential. Regular training and collaboration with team members can also help agents stay updated on best practices and improve service quality.

What are the key skills and qualifications needed to thrive as a text customer service representative?

To thrive as a Text Customer Service Representative, you need strong written communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, chat platforms, and ticketing systems is often required. Attention to detail, patience, and the ability to handle multiple conversations simultaneously are standout soft skills in this role. These abilities ensure efficient, accurate, and empathetic support, leading to high customer satisfaction and effective issue resolution.

How do you become a text customer service agent?

To become a text customer service agent, candidates typically need a high school diploma or equivalent, strong written communication skills, and familiarity with chat or messaging platforms. Some employers may require prior customer service experience or training in specific tools like live chat software, and the role often involves working flexible hours or shifts.

What is a text customer service representative?

A Text Customer Service representative is a professional who provides support and assistance to customers primarily through text-based communication channels, such as SMS, live chat, or messaging apps. Their main responsibilities include answering customer inquiries, resolving issues, processing orders, and providing information in real time, all through written messages. This role requires strong written communication skills, attention to detail, and the ability to multitask across digital platforms. Text Customer Service representatives play a crucial role in enhancing customer satisfaction by offering convenient and efficient support without the need for phone calls.

What is the difference between Text Customer Service vs Chat Customer Service?

AspectText Customer ServiceChat Customer Service
Communication MethodText messaging platforms (SMS, app-based)Live chat interfaces on websites or apps
Work EnvironmentRemote, often asynchronousRemote or on-site, real-time interaction
Required SkillsClear written communication, patienceFast typing, multitasking, quick problem-solving
Common UsageCustomer support via text messagesCustomer support via live chat on websites

Text Customer Service and Chat Customer Service both involve assisting customers through digital communication channels. Text Customer Service typically uses SMS or messaging apps for asynchronous support, while Chat Customer Service involves real-time interactions via live chat on websites. Both roles require strong written communication skills, but Chat Customer Service often demands quicker responses and multitasking abilities. Understanding these differences helps employers and job seekers identify the right role based on communication style and work environment.

What are popular job titles related to Text Customer Service jobs in California? For Text Customer Service jobs in California, the most frequently searched job titles are:
What job categories do people searching Text Customer Service jobs in California look for? The top searched job categories for Text Customer Service jobs in California are:
What cities in California are hiring for Text Customer Service jobs? Cities in California with the most Text Customer Service job openings:
Text Customer Service jobs near you
Infographic showing various Text Customer Service job openings in California as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.

Management Assistant - Customer Service Representative

The Hankey Group

Santa Ana, CA • On-site

$20/hr

Full-time

Medical, Dental, Vision, Retirement

Re-posted 15 days ago

Job description

Midway Auto Group was named Southern California Top-Rated Places to Work in 2023 due to many factors including our customer- centric culture, excellent career advancement and growth opportunities, as well as a fun work environment centered around team building. Midway Car Rental is a privately-owned company which has been in business for over 50 years. Our offices are located in the Los Angeles area, however we service the areas beyond our central locations. We take pride in providing top of the line vehicles accompanied with 5-star personalized service to all of our customers, these key factors separate Midway from the rest of the car rental business.

RESPONSIBILITIES:

  • Demonstrate exceptional customer service while applying focused sales techniques to determine customer needs to enhance their rental experience.
  • Understand the Ins and Outs of the business with an ownership attitude.
  • Prepare rental and return documents accurately and completely. Disclose rates, additional charges, rental terms and conditions, and obtain proper customer signatures.
  • Be knowledgeable on vehicle fleet and be able to provide any additional information necessary regarding option and/or additional services offered.
  • Assist customers by effectively responding to or resolving customer service issues.
  • Maintain a professional appearance in both personal dress and office cleanliness.
  • Perform other customer-related duties to ensure our service exceeds customer expectations.
  • Process the Daily Business Report and other revenue reporting functions in an efficient and timely manner.
  • Perform other duties as assigned by management. (*May include office/lot cleaning as well as car washing/vacuuming responsibilities)

REQUIREMENTS:

  • 1-2 years of customer service experience

  • Ability to work in a fast-paced collaborative environment

  • 6+ months of sales experience
  • Require strong English communication skills, both verbal and written
  • Extremely high energy level
  • Available to work days, nights, weekends, and holidays
  • Passion for automobiles and working with the public
  • Great at multi-tasking
  • Attention to detail and organized
  • Pass background; inclusive of Pre-Employment Drug Test, SSN Validation, and Criminal Record
  • Clean driving record with no drug or alcohol related driving incidents in the last 5-7 years; No more than 1 serious moving violation in the last 3 years; No driving related suspensions or revocation of Driver License within a 5-7 year period. Will be subject to continuous Motor Vehicle Record (MVR) monitoring
  • Minimum 3 years of license history and recent active driving

Compensation:

  • $20-$22.50 plus Bonus
  • The exact starting compensation to be offered will be determined at the time of selecting an applicant for hire and will be dependent on a wide range of factors, including but not limited to geographic location, skill set, experience, and education when applicable.

Communication

  • By applying to this posting, you are approving communication via text messages from Midway Car Rental throughout the application process.  You have the right to opt out of communication via text messages by notifying Midway upon receipt of your first text message or by written email to Midway.

Company Benefits:

  • Paid Holidays, Vacations and Sick Days Off
  • Medical, Dental, and Vision insurances for full-time employees on the 1st month after 60 days of employment
  • 401(k) participation and Employee Stock Ownership Plan for employees after 6 months of employment

Apply