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Text Chat Support Jobs in Atlanta, GA (NOW HIRING)

Cargill

Data Engineer

Atlanta, GA

$110K - $132K/yr

Maintains and supports the development of streaming and batch data pipelines that facilitate the ... To apply using chat/text, please click Apply Now button OR use this link to create a login to apply.

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Text Chat Support information

See Atlanta, GA salary details

$13

$25

$42

How much do text chat support jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for text chat support in Atlanta, GA is $25.05, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $27.26 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the text chat support position, and why are they important?

To thrive as a Text Chat Support agent, you need excellent written communication skills, strong problem-solving abilities, and proficiency in typing and multitasking, often with a high school diploma or equivalent. Familiarity with customer service platforms, live chat software, and CRM systems is typically required, and some employers may seek basic IT knowledge or certifications like CompTIA or customer service training. Outstanding candidates also demonstrate empathy, patience, active listening, and adaptability when interacting with customers in a fast-paced online setting. These skills are critical to delivering effective, timely support that ensures customer satisfaction and maintains a positive brand reputation.

What are the typical day-to-day responsibilities for someone in a text chat support role?

As a Text Chat Support agent, your daily tasks typically include responding to customer inquiries via live chat, resolving issues, providing product or service information, and escalating more complex concerns to the appropriate departments. You'll often need to manage multiple chat conversations at once while maintaining accuracy, professionalism, and a friendly tone. Additionally, you may be required to update customer records in CRM systems and contribute to support documentation or FAQ resources. Collaboration with team members and supervisors is common to share insights and ensure consistent, high-quality service. This role is ideal for those who enjoy problem-solving and helping people in a fast-paced, digital environment.

What is a text chat support?

A Text Chat Support job involves assisting customers via live chat or messaging platforms. Responsibilities typically include answering questions, resolving issues, and providing product or service information in real time. It requires strong written communication skills, multitasking abilities, and a customer-focused approach. This role is common in customer service, technical support, and sales assistance across various industries.

What are the most commonly searched types of Text Chat Support jobs in Atlanta, GA?

The most popular types of Text Chat Support jobs in Atlanta, GA are:

What are popular job titles related to Text Chat Support jobs in Atlanta, GA?

For Text Chat Support jobs in Atlanta, GA, the most frequently searched job titles are:

What job categories do people searching Text Chat Support jobs in Atlanta, GA look for?

The top searched job categories for Text Chat Support jobs in Atlanta, GA are:

Text Chat Support jobs near you
Infographic showing various Text Chat Support job openings in Atlanta, GA as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $52,102 per year, or $25 per hour.

Application Developer, SuccessFactors Learning & Development

Cargill

Atlanta, GA • On-site

$85K - $100K/yr

Full-time

Re-posted 14 days ago

Cargill rating

7.5

Company rating: 7.5 out of 10

Based on 221 frontline employees who took The Breakroom Quiz

20th of 49 rated food wholesalers

Job description

Cargill is committed to providing food and agricultural solutions to nourish the world in a safe, responsible, and sustainable way. Sitting at the heart of the supply chain, we partner with farmers and customers to source, make and deliver products that are vital for living.
Our 155,000 team members innovate with purpose, providing customers with lifes essentials so businesses can grow, communities prosper, and consumers live well. With over 160 years of experience as a family company, we look ahead while remaining true to our values. We put people first. We reach higher. We do the right thingtoday and for generations to come.

Job Summary

The Application Developer, SuccessFactors Learning & Development job maintains, integrates and implements software applications within the organization. With limited supervision, this job performs moderately complex software application testing, quality assurance, configuration, installation and support to ensure smooth, stable and timely implementation of new software and updates to installed applications.

Essential Functions
  • SUCCESSFACTORS & OTHER LEARNING & DEVELOPMENT APPLICATIONS CONFIGURATION MANAGEMENT: Sets up and maintains application configurations to meet user and business requirements while developing and recommending improvements to standard and moderately complex application support processes and procedures.
  • SUCCESSFACTORS & OTHER LEARNING & DEVELOPMENT APPLICATIONS DEVELOPMENT & DEPLOYMENT: Performs programming, configuration, testing and deployment of fixes or updates for application version releases and other product implementations.
  • USER COMMUNICATION & SUPPORT: Keeps an open channel of communication with users and responds to standard and moderately complex application support requests and needs.
  • SUCCESSFACTORS & OTHER LEARNING & DEVELOPMENT APPLICATIONS SUPPORT: Provides business consultation and conducts advanced and complex application support activities to deliver on business outcomes.
  • STAKEHOLDER MANAGEMENT: Works with multi-functional teams, including developers, product managers and business partners to ensure configurations align with standards and project goals.
  • INCIDENT & REQUEST MANAGEMENT: Reviews, analyzes and prioritizes incoming incident tickets and user requests.
  • VENDOR MANAGEMENT: Handles positive relationships with software vendors and negotiates contracts.
Qualifications

Minimum requirement of 2 years of relevant work experience. Typically reflects 3 years or more of relevant experience.

Preferred Experience

  • Experience with learning & development applications (e.g. Degreed, Alchemy, LinkedIn Learning, Korn Ferry, other talent assessment & learning and development technology solutions)
  • Certifications and/or experience with SuccessFactors Learning & Development Module preferred.
Additional Applicant Information

The expected salary for this position is $85,000 - $100,000. Compensation varies depending on a wide array of factors including but not limited to the specific location, certifications, education, and level of experience. The disclosed range estimate may be adjusted for any applicable geographic differential associated with the location at which the position may be filled. This position is eligible for a discretionary incentive award. The incentive award amount is dependent upon company performance and your personal performance. Minnesota Sick and Safe Leave accruals of one hour for every 30 worked, up to 48 hours per calendar year unless otherwise provided by law. This role is not eligible for employer-sponsored work authorization now or in the future. This includes candidates whose work authorization is tied to a student visa, employer-sponsored visa, visa transfer, immigration petition, or other third-party sponsorship arrangement.By applying, you confirm that you are authorized to work for any employer in the United States indefinitely without requiring sponsorship, transfer, or immigration support from Cargill at any point during employment.

Equal Opportunity Employer, including Disability/Vet.


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About Cargill

Sourced by ZipRecruiter

Cargill was founded in 1865 as a single grain warehouse in Iowa, U.S. Since then, we’ve grown to become a global partner connecting people around the planet. But one thing has remained constant over the years: our purpose of nourishing the world in a safe, responsible and sustainable way. Cargill is committed to conducting business with integrity, operating responsibly, enriching communities and nourishing the world. In the fiscal year 2021, Cargill provided $110.5 million in total charitable contributions in 56 countries to support our communities. Cargill businesses and employee-led groups partner with local civic, nonprofit and non-governmental organizations on programs and projects that improve food security and nutrition; support human rights, equity and inclusion; strengthen farmer livelihoods; and advance our commitments in the areas of land use, water and climate.

Industry

Food and drink manufacturing

Company size

10,000+ Employees

Headquarters location

Minneapolis, MN, US

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