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Text Chat Support Jobs in Wisconsin (NOW HIRING)

TTEC

Trainer

Krakow, WI

In this role, youll support and actively engage new hires in a training environment to develop ... talk, message, text, and video chat with millions of customers every day. These exceptional ...

Cargill

Warehouse & Shipping Clerk

Milwaukee, WI

$16.75 - $19.75/hr

... or customer support issues while referring more complex problems to a higher-level staff ... Equal Opportunity Employer, including Disability/Vet To apply using chat/text, please click Apply ...

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Text Chat Support information

What are the key skills and qualifications needed to thrive in the text chat support position, and why are they important?

To thrive as a Text Chat Support agent, you need excellent written communication skills, strong problem-solving abilities, and proficiency in typing and multitasking, often with a high school diploma or equivalent. Familiarity with customer service platforms, live chat software, and CRM systems is typically required, and some employers may seek basic IT knowledge or certifications like CompTIA or customer service training. Outstanding candidates also demonstrate empathy, patience, active listening, and adaptability when interacting with customers in a fast-paced online setting. These skills are critical to delivering effective, timely support that ensures customer satisfaction and maintains a positive brand reputation.

What are the typical day-to-day responsibilities for someone in a text chat support role?

As a Text Chat Support agent, your daily tasks typically include responding to customer inquiries via live chat, resolving issues, providing product or service information, and escalating more complex concerns to the appropriate departments. You'll often need to manage multiple chat conversations at once while maintaining accuracy, professionalism, and a friendly tone. Additionally, you may be required to update customer records in CRM systems and contribute to support documentation or FAQ resources. Collaboration with team members and supervisors is common to share insights and ensure consistent, high-quality service. This role is ideal for those who enjoy problem-solving and helping people in a fast-paced, digital environment.

What is a text chat support?

A Text Chat Support job involves assisting customers via live chat or messaging platforms. Responsibilities typically include answering questions, resolving issues, and providing product or service information in real time. It requires strong written communication skills, multitasking abilities, and a customer-focused approach. This role is common in customer service, technical support, and sales assistance across various industries.

What are the most commonly searched types of Text Chat Support jobs in Wisconsin? The most popular types of Text Chat Support jobs in Wisconsin are:
What are popular job titles related to Text Chat Support jobs in Wisconsin? For Text Chat Support jobs in Wisconsin, the most frequently searched job titles are:
What job categories do people searching Text Chat Support jobs in Wisconsin look for? The top searched job categories for Text Chat Support jobs in Wisconsin are:
Text Chat Support jobs near you
Infographic showing various Text Chat Support job openings in Wisconsin as of August 2026, with employment types broken down into 75% Full Time, and 25% Part Time. Highlights an 100% In-person job distribution.

Occupational Health Nurse (Sign On Bonus)

Cargill

Butler, WI

$70K - $96K/yr

Other

Re-posted 29 days ago

Cargill rating

7.4

Company rating: 7.4 out of 10

Based on 220 frontline employees who took The Breakroom Quiz

20th of 49 rated food wholesalers

Job description

Cargill is a family company committed to providing food and agricultural solutions to nourish the world in a safe, responsible, and sustainable way. We sit at the heart of the supply chain, partnering with producers and customers to source, make and deliver products that are vital for living. By providing customers with lifes essentials, we enable businesses to grow, communities to prosper, and consumers to live well.

This position is in our Food Enterprise where we are committed to serving food manufacturers, food service customers, and retailers with a complete range of innovative ingredients and branded products. Our portfolio includes poultry, beef, egg, alternative protein, salt, oils, starches, sweeteners, cocoa and chocolate.

Job Purpose and Impact

The Registered Nurse will perform occupational health care activities. In this role, you will provide health and wellness training and education, employee health services and compliance. You will be licensed to practice in your state of employment or have the equivalent in other geographies.

Key Accountabilities
  • Using technical knowledge and training, assist in designing and executing employee health and wellness programs.Provide health education on topics like ergonomics, wellness, and disease prevention
  • Conduct safety and ergonomic training and administer drug and alcohol programs. Conduct health assessments, screenings, and surveillance programs
  • Treat, evaluate and assess employee illness or injury and determine medical direction. Provide first aid and emergency care for work-related injuries and illnesses
  • Develop, formulate and implement plans of care based on stand order and medical directives.
  • Help determine what employees can do under restrictive duty, when they can return to work and when to refer them to an outside medical provider.
  • Support record keeping in accordance with relevant regulations. Maintain OSHA compliance and workplace safety standards
  • Handle basic issues and problems under direct supervision, while escalating more complex issues to appropriate staff.
  • Other duties as assigned

#LI-AB3

Qualifications
Minimum Qualifications
  • Bachelor's degree in a related field OR equivalent experience
  • Registered Nurse (or equivalent certification in other regions/geographies)
  • Willing and able to work a second shift.
Preferred Qualifications
  • Experience in occupational health or emergency nursing
  • BLS (Basic Life Support) certification, CPR (Cardiopulmonary Resuscitation) certification, or similar
Job Information

Relocation assistance will not be provided for this position.
This position has a schedule of 1:00 pm to 9:30 pm, some flexibility needed.
We have a shift differential of 1.5 per hourly rate o similar.
This position is located in Butler, Wisconsin.

This position offers a sign on bonus

Equal Opportunity Employer, including Disability/Vet


To apply using chat/text, please click Apply Now button OR use this link to create a login to apply.

What Cargill employees say

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About Cargill

Sourced by ZipRecruiter

Cargill was founded in 1865 as a single grain warehouse in Iowa, U.S. Since then, we’ve grown to become a global partner connecting people around the planet. But one thing has remained constant over the years: our purpose of nourishing the world in a safe, responsible and sustainable way. Cargill is committed to conducting business with integrity, operating responsibly, enriching communities and nourishing the world. In the fiscal year 2021, Cargill provided $110.5 million in total charitable contributions in 56 countries to support our communities. Cargill businesses and employee-led groups partner with local civic, nonprofit and non-governmental organizations on programs and projects that improve food security and nutrition; support human rights, equity and inclusion; strengthen farmer livelihoods; and advance our commitments in the areas of land use, water and climate.

Industry

Food and drink manufacturing

Company size

10,000+ Employees

Headquarters location

Minneapolis, MN, US

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