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Text Chat Line Jobs (NOW HIRING)

Opportunityalliance

$23/hr

You will learn how to answer calls and text/chat messages on the crisis line, with the option to do all of this remotely! You will have opportunities for growth and development, and the skills you ...

HeartLine, Inc.

211 Call Specialist

Oklahoma City, OK · On-site

$13 - $14/hr

... phone, text, chat and email in a 24/7 call center setting. Provide individuals with crisis de ... Identify line of business and log accordingly. * Assess contact's needs or situation using ...

Cargill

Line Operator

Lake Odessa, MI · On-site

$23.60/hr

... role: chat with our recruiting assistant Ana at careers.cargill.com or text CargillJobs to 60196 ... line, making mechanical adjustments, and troubleshooting equipment. Ensuring all production ...

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All JobsText Chat Line Jobs

Text Chat Line information

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$10

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How much do text chat line jobs pay per hour?

As of Jul 10, 2026, the average hourly pay for text chat line in the United States is $18.66, according to ZipRecruiter salary data. Most workers in this role earn between $16.11 and $20.43 per hour, depending on experience, location, and employer.

What is the difference between Text Chat Line vs Customer Service Representative?

AspectText Chat LineCustomer Service Representative
CredentialsHigh school diploma or equivalent; communication skillsHigh school diploma or higher; communication and problem-solving skills
Work EnvironmentRemote, online chat platformOffice or remote, phone and in-person interactions
Industry UsageCustomer support, entertainment, adult servicesRetail, telecom, banking, and other sectors
Search & Comparison IntentUnderstanding online chat support rolesCustomer service careers and roles

The main difference between a Text Chat Line and a Customer Service Representative is the work environment and communication method. Text Chat Lines primarily involve online, text-based interactions often in specific industries like entertainment or adult services. Customer Service Representatives typically work in various industries providing support via phone, email, or in person. Both roles require strong communication skills, but the setting and nature of interactions differ significantly.

What are the key skills and qualifications needed to thrive as a Text Chat Line Operator, and why are they important?

To thrive as a Text Chat Line Operator, you need strong written communication skills, excellent grammar, and fast, accurate typing, often supported by a high school diploma or equivalent. Familiarity with live chat platforms, customer relationship management (CRM) systems, and basic troubleshooting tools is typically required. Outstanding soft skills include empathy, discretion, and the ability to multitask in high-pressure scenarios. These skills are essential for delivering effective, timely support while maintaining professionalism and customer satisfaction in a digital environment.

What are some common challenges faced by text chat line agents, and how can they be addressed?

Text chat line agents often face challenges such as handling multiple conversations simultaneously, managing difficult or upset customers, and maintaining a professional tone in written communication. To address these challenges, agents can benefit from strong multitasking skills, effective use of canned responses where appropriate, and ongoing training in conflict resolution and customer service best practices. Additionally, collaborating closely with supervisors and team members can provide valuable support and ensure consistent, high-quality service.

What are text chat line jobs?

Text chat line jobs involve providing customer support, information, or companionship through text-based conversations. Employees typically respond to clients' questions, offer guidance, or simply engage in friendly chat via online platforms or SMS. These positions are popular for their flexible hours and remote work options, often requiring strong communication skills and the ability to type quickly. Some text chat line jobs may focus on adult conversations, while others are strictly professional or customer service-oriented.
More about Text Chat Line jobs
What states have the most Text Chat Line jobs? States with the most job openings for Text Chat Line jobs include:
What job categories do people searching Text Chat Line jobs look for? The top searched job categories for Text Chat Line jobs are:
Text Chat Line jobs near you
Infographic showing various Text Chat Line job openings in the United States as of July 2026, with employment types broken down into 71% Full Time, 24% Part Time, and 5% Temporary. Highlights an 86% In-person, and 14% Remote job distribution, with an average salary of $38,816 per year, or $18.7 per hour.

Field Support Technician

Scotsman Ice Systems

Vernon Hills, IL • On-site

$65K - $75K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 6 days ago

Job description

Do you have a passion for commercial refrigeration? Would you like to leave the field and be home for nights, weekends and holidays? You're in luck! Scotsman Ice is hiring a Field Support Technician for our Vernon HIlls office. This job is Monday through Friday, in office and provides top tier benefits. We are dedicated to providing our employees with many different benefits:
  • Included benefits:
    • Employee life insurance and AD&D
    • Short term and long term disability
    • Company HSA contribution for HDHP
    • Employee assistance program
    • Financial wellness services through Truist Momentum
    • Travel assistance through Lincoln TravelConnect
    • 10 paid holidays
    • Accrued Paid time off
    • 5 prorated sick days
    • Tuition Assistance
    • Participation in annual performance based bonuses
  • Voluntary benefit offerings:
    • Medical insurance through Blue Cross Blue Shield
      • PPO and HDHP with HSA through Health Equity
    • Prescription benefits through Express Scripts
    • Dental insurance through Delta Dental
    • Vision benefits through VSP
    • Medical and dependent care flexible spending accounts through Flores
    • Additional voluntary life insurance and AD&D, including dependent coverage
    • Supplemental plans through UNUM- Critical illness, accident insurance, hospital indemnity
    • Group legal coverage and identity theft protection through Legal Shield
    • 401k program with a company match

Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.
You will provide technical assistance and service support to distributors, dealers, and customers through the Service Department Tech Line. Function as a Field Service Representative in the field when required, and participate in the following activities:
Provides technical support to customers by phone, text, chat and logs information for each call in database.
• Reviews and verifies labor warranty claims for processing.
• Supports National Accounts projects and follow up.
• Supports Consumer Products calls and determines action.
• Responds to routine correspondence request for service assistance.
• Identifies and reports potential emerging or major field service problems
• Coordinates certain start ups, working between KES and service providers.
• Assists Installation Coordinator with Technical support, contacting providers, and processing invoices.
• Provides scheduled On-Call 24 X 7 Tech Line support.
• Analyzes data as requested to identify possible warranty cause or risk.
The ideal candidate will have the following:
• EPA Refrigerant Usage certification, Type I & II.
• Minimum two-year Air Conditioning/Refrigeration Education Certificate or equivalent work experience.
• Windows based computer skills
• Microsoft Office proficient, especially Excel
• Must be able to understand and use CRM, SMS and entering live customer information
• Must be willing to work more than 40 hours per week.
• Good communication and presentation skills.
• Professional Image
• Occasional Travel if necessary.

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