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Text Chat Line Jobs in Texas (NOW HIRING)

Goosehead

Senior Client Support Agent

San Antonio, TX · Hybrid

$17 - $22.50/hr

The Service Agent (Intro Call) delivers front-line support through inbound intro calls and non-call ... on call/ chat/ text interactions. You'll manage policy changes, process updates, and conduct ...

Goosehead

Senior Client Support Agent

San Antonio, TX · Hybrid

$17 - $22.50/hr

The Service Agent (Intro Call) delivers front-line support through inbound intro calls and non-call ... on call/ chat/ text interactions. You'll manage policy changes, process updates, and conduct ...

Goosehead

Senior Client Support Agent

San Antonio, TX · Hybrid

$17 - $22.50/hr

The Service Agent (Intro Call) delivers front-line support through inbound intro calls and non-call ... on call/ chat/ text interactions. You'll manage policy changes, process updates, and conduct ...

Goosehead Insurance

Senior Client Support Agent

Roanoke, TX · On-site

$18 - $24/hr

Service Agent (Intro Call) The Service Agent (Intro Call) delivers front-line support through ... This role supports a multi-carrier, multi-state insurance service model, focusing on call/chat/text ...

Global Data Consultants

Service Desk Analyst

Mckinney, TX · On-site

$19 - $26/hr

As the front-line for technical inquiries, you'll be the first point of contact for resolving user ... Primary phone taker for technical inquiries (all channels: phone calls, voicemail, chat/text, email)

Lantern

Member Services Operations Lead

Dallas, TX · On-site

... across phone, chat, portal, and text. * Identify and implement automation opportunities that ... Directly manage our front-line managers and team to operational excellence. * Foster a culture of ...

Global Data Consultants

Service Desk Analyst

Mckinney, TX

$19 - $26/hr

As the front-line for technical inquiries, you'll be the first point of contact for resolving user ... Primary phone taker for technical inquiries (all channels: phone calls, voicemail, chat/text, email)

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All JobsText Chat Line JobsText Chat Line Jobs in Texas

Text Chat Line information

See Texas salary details

$9

$17

$24

How much do text chat line jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for text chat line in Texas is $17.39, according to ZipRecruiter salary data. Most workers in this role earn between $15.00 and $19.04 per hour, depending on experience, location, and employer.

What is the difference between Text Chat Line vs Customer Service Representative?

AspectText Chat LineCustomer Service Representative
CredentialsHigh school diploma or equivalent; communication skillsHigh school diploma or higher; communication and problem-solving skills
Work EnvironmentRemote, online chat platformOffice or remote, phone and in-person interactions
Industry UsageCustomer support, entertainment, adult servicesRetail, telecom, banking, and other sectors
Search & Comparison IntentUnderstanding online chat support rolesCustomer service careers and roles

The main difference between a Text Chat Line and a Customer Service Representative is the work environment and communication method. Text Chat Lines primarily involve online, text-based interactions often in specific industries like entertainment or adult services. Customer Service Representatives typically work in various industries providing support via phone, email, or in person. Both roles require strong communication skills, but the setting and nature of interactions differ significantly.

What are the key skills and qualifications needed to thrive as a text chat line operator?

To thrive as a Text Chat Line Operator, you need strong written communication skills, excellent grammar, and fast, accurate typing, often supported by a high school diploma or equivalent. Familiarity with live chat platforms, customer relationship management (CRM) systems, and basic troubleshooting tools is typically required. Outstanding soft skills include empathy, discretion, and the ability to multitask in high-pressure scenarios. These skills are essential for delivering effective, timely support while maintaining professionalism and customer satisfaction in a digital environment.

How do I become a text chat line agent?

To become a text chat line agent, you typically need to be at least 18 years old, pass a background check, and complete training on communication skills and platform policies. Many companies require a reliable internet connection, a quiet environment, and good written communication skills. Applying through company websites or job boards and demonstrating professionalism can help you secure a position.

What are some common challenges faced by text chat line agents, and how can they be addressed?

Text chat line agents often face challenges such as handling multiple conversations simultaneously, managing difficult or upset customers, and maintaining a professional tone in written communication. To address these challenges, agents can benefit from strong multitasking skills, effective use of canned responses where appropriate, and ongoing training in conflict resolution and customer service best practices. Additionally, collaborating closely with supervisors and team members can provide valuable support and ensure consistent, high-quality service.

What is a text chat line?

Text chat line jobs involve providing customer support, information, or companionship through text-based conversations. Employees typically respond to clients' questions, offer guidance, or simply engage in friendly chat via online platforms or SMS. These positions are popular for their flexible hours and remote work options, often requiring strong communication skills and the ability to type quickly. Some text chat line jobs may focus on adult conversations, while others are strictly professional or customer service-oriented.
What are popular job titles related to Text Chat Line jobs in Texas? For Text Chat Line jobs in Texas, the most frequently searched job titles are:
What job categories do people searching Text Chat Line jobs in Texas look for? The top searched job categories for Text Chat Line jobs in Texas are:
Text Chat Line jobs near you
Infographic showing various Text Chat Line job openings in Texas as of August 2026, with employment types broken down into 50% Full Time, 25% Part Time, 8% Temporary, and 17% Contract. Highlights an 75% In-person, 8% Hybrid, and 17% Remote job distribution, with an average salary of $36,163 per year, or $17.4 per hour.

Enrollment Guide

North Central Texas College

Gainesville, TX • On-site

$36K/yr

Full-time

Posted 14 days ago

Job description

Posting Details
Posting Details (Default Section)
Posting Number
9002117
Title
Enrollment Guide
Position Type
Full-Time
Department
Enrollment Management
Job Summary
The Student Affairs Enrollment Guide will assist current and prospective students, parents, faculty, and staff in regards to all areas of enrollment affairs. The Student Affairs Enrollment Guide will answer questions in the areas of Admissions, Financial Aid, Registration, and Student Affairs questions from all levels of media, not limited to email, text, chat, phone, and in person. The Student Affairs Enrollment Guide will be expected to quickly and efficiently determine the needs and give holistic responses in regards to the enrollment process.
Responsibilities and Duties:
  • Effectively communicate with current and prospective students as front-line employees by helping with their decision making and educational needs.
  • Work directly with students' other departments through different media platforms to answer questions regarding Financial Aid, Registration, CTE Programs, Majos/ Pathways, scholarship as well as payment options.
  • Access and update student files including their contact information, placement status, change of major, student file, current application status, and any additional requested information including but not limited to Admissions, Advising-including programs
  • Outreach and communicate regularly to Promise Program Counselors; Promise Program students, potential promise students, and their parents by hosting application workshops, FAFSA events and/ or information sessions.
  • Receive and process documents submitted by current and prospective students and apply them to the correct accounts.
  • Communicate and build relationships with schools and school districts
  • Appropriately process and document individual students' residency documents on a case by case basis to determine proper tuition status
  • Receive and review SAT, ACT, previous coursework, TSI, and other supporting documentation to determine a students TSI status or possible exemption.
  • Demonstrate how to successfully complete a FAFSA application for students. Review and give proper information that informs students how to accept/decline aid.
  • Access and update student files including their contact information, placement status, change of major, student file, current application status, and any additional requested information including but not limited to Admissions, Advising-including programs offered, Financial Aid, Adult Continuing Education, scholarships, payment options.
  • Other duties as assigned. Responsibilities and duties can change based on the need of the department and the college.

Required Education
Associate's degree or two-year technical certificate
Required Skills & Abilities
  • Knowledge of Microsoft Suite applications
  • Ability to multitask and manage assignments with deadlines
  • Ability to act in a professional manner
  • Ability to maintain a neat/clean professional appearance
  • Ability to work independently and in a team atmosphere
  • Ability to work under pressure during times of heavy workloads and short time lines
  • Knowledge of College and departmental policies, procedures, safety, and regulations

Preferred Skills & Abilities
  • Knowledge of Jenzabar EX student information system
  • Knowledge of Canvas system

Required Experience
1 year of experience in administrative support, customer services, or related field.
Preferred Experience
One year minimum experience in any of the areas of Admissions, Financial Aid, Registrar, Recruitment and/or Advising preferred
Posting Date
07/23/2026
Closing Date
Special Instructions to Applicants
Subject to criminal background check. Resume and unofficial transcript are required in addition to application. Salary is $36,809. Employee may be required to travel between campuses and attend local and out-of-town meetings as necessary. This position will be based on the Gainesville campus.
North Central Texas College ("NCTC") is an equal opportunity employer. NCTC does not discriminate on the basis of race, color, religion, sex or gender, national origin, disability, age, genetics, equal pay, or any other legally protected characteristic. NCTC prohibits harassment on the basis of a legally protected characteristic and/or retaliation for reporting a complaint.
Location
Gainesville

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