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Text Chat Line Jobs in Texas (NOW HIRING)

Cargill

Kettle Cook Operator - Cooked

Fort Worth, TX

$24.95/hr

... role: chat with our recruiting assistant Ana at careers.cargill.com or text CargillJobs to 60196 ... Line set up pipes, metal detector, pumps, discharge valves, steam injectors, daily paperwork ...

Cargill

Kettle Cook Operator - Cooked

Fort Worth, TX · On-site

$24.95/hr

... role: chat with our recruiting assistant Ana at careers.cargill.com or text CargillJobs to 60196 ... Line set up pipes, metal detector, pumps, discharge valves, steam injectors, daily paperwork ...

Cargill

Kettle Cook Operator - Cooked

Fort Worth, TX

$24.95/hr

... role: chat with our recruiting assistant Ana at careers.cargill.com or text CargillJobs to 60196 ... Line set up pipes, metal detector, pumps, discharge valves, steam injectors, daily paperwork ...

Goosehead

Senior Client Support Agent

San Antonio, TX · Hybrid

$17 - $22.50/hr

The Service Agent (Intro Call) delivers front-line support through inbound intro calls and non-call ... on call/ chat/ text interactions. You'll manage policy changes, process updates, and conduct ...

Goosehead

Senior Client Support Agent

San Antonio, TX · Hybrid

$17 - $22.50/hr

The Service Agent (Intro Call) delivers front-line support through inbound intro calls and non-call ... on call/ chat/ text interactions. You'll manage policy changes, process updates, and conduct ...

Global Data Consultants

Service Desk Analyst

Mckinney, TX · On-site

$19 - $26/hr

As the front-line for technical inquiries, you'll be the first point of contact for resolving user ... Primary phone taker for technical inquiries (all channels: phone calls, voicemail, chat/text, email)

Lantern

Member Services Operations Lead

Dallas, TX

... across phone, chat, portal, and text. * Identify and implement automation opportunities that ... Directly manage our front-line managers and team to operational excellence. * Foster a culture of ...

Global Data Consultants

Service Desk Analyst

Mckinney, TX

$19 - $26/hr

As the front-line for technical inquiries, you'll be the first point of contact for resolving user ... Primary phone taker for technical inquiries (all channels: phone calls, voicemail, chat/text, email)

Arketa

Customer Care Representative

Austin, TX · On-site

$45K - $50K/yr

... via text and email. We also offer fully branded apps and websites, so studios can deliver a ... Our Customer Experience team is the first line of support for the studios, gyms, and wellness ...

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All JobsText Chat Line JobsText Chat Line Jobs in Texas

Text Chat Line information

See Texas salary details

$9

$17

$24

How much do text chat line jobs pay per hour?

As of Jul 13, 2026, the average hourly pay for text chat line in Texas is $17.39, according to ZipRecruiter salary data. Most workers in this role earn between $15.00 and $19.04 per hour, depending on experience, location, and employer.

What is the difference between Text Chat Line vs Customer Service Representative?

AspectText Chat LineCustomer Service Representative
CredentialsHigh school diploma or equivalent; communication skillsHigh school diploma or higher; communication and problem-solving skills
Work EnvironmentRemote, online chat platformOffice or remote, phone and in-person interactions
Industry UsageCustomer support, entertainment, adult servicesRetail, telecom, banking, and other sectors
Search & Comparison IntentUnderstanding online chat support rolesCustomer service careers and roles

The main difference between a Text Chat Line and a Customer Service Representative is the work environment and communication method. Text Chat Lines primarily involve online, text-based interactions often in specific industries like entertainment or adult services. Customer Service Representatives typically work in various industries providing support via phone, email, or in person. Both roles require strong communication skills, but the setting and nature of interactions differ significantly.

What are the key skills and qualifications needed to thrive as a Text Chat Line Operator, and why are they important?

To thrive as a Text Chat Line Operator, you need strong written communication skills, excellent grammar, and fast, accurate typing, often supported by a high school diploma or equivalent. Familiarity with live chat platforms, customer relationship management (CRM) systems, and basic troubleshooting tools is typically required. Outstanding soft skills include empathy, discretion, and the ability to multitask in high-pressure scenarios. These skills are essential for delivering effective, timely support while maintaining professionalism and customer satisfaction in a digital environment.

What are some common challenges faced by text chat line agents, and how can they be addressed?

Text chat line agents often face challenges such as handling multiple conversations simultaneously, managing difficult or upset customers, and maintaining a professional tone in written communication. To address these challenges, agents can benefit from strong multitasking skills, effective use of canned responses where appropriate, and ongoing training in conflict resolution and customer service best practices. Additionally, collaborating closely with supervisors and team members can provide valuable support and ensure consistent, high-quality service.

What are text chat line jobs?

Text chat line jobs involve providing customer support, information, or companionship through text-based conversations. Employees typically respond to clients' questions, offer guidance, or simply engage in friendly chat via online platforms or SMS. These positions are popular for their flexible hours and remote work options, often requiring strong communication skills and the ability to type quickly. Some text chat line jobs may focus on adult conversations, while others are strictly professional or customer service-oriented.
What are popular job titles related to Text Chat Line jobs in Texas? For Text Chat Line jobs in Texas, the most frequently searched job titles are:
What job categories do people searching Text Chat Line jobs in Texas look for? The top searched job categories for Text Chat Line jobs in Texas are:
Text Chat Line jobs near you
Infographic showing various Text Chat Line job openings in Texas as of July 2026, with employment types broken down into 50% Full Time, 25% Part Time, 8% Temporary, and 17% Contract. Highlights an 75% In-person, 8% Hybrid, and 17% Remote job distribution, with an average salary of $36,163 per year, or $17.4 per hour.
Desktop & Mobile Support Specialist 2

Desktop & Mobile Support Specialist 2

CPS Energy

San Antonio, TX • On-site

Other

Posted 14 days ago

CPS Energy rating

8.2

Company rating: 8.2 out of 10

Based on 14 frontline employees who took The Breakroom Quiz

Job description

We are engineers, high line workers, power plant managers, accountants, electricians, project coordinators, risk analysts, customer service operators, community representatives, safety and security specialists, communicators, human resources partners, information technology technicians and much, much more. We are 3,500 people committed to enhancing the lives of the communities we serve.  Together, we are powering the growth and success of our community progress every day! 

Deadline to apply: July 8, 2026

Qualifications may warrant placement at a different job level.

Pay Grade

11

Position Summary

The position is responsible for providing tier 2, and tier 3 maintenance and 24/7/365 support for CPS Energy desktop computers, office and rugged laptop computers, tablets, smart phones, satellite phones, handheld devices, Personal Digital Assistants, print/copy/scan/fax and Multi Function Printer devices, video conferencing, and audio/visual equipment.  Level of support includes but may not be limited to software installation and configuration, implementation of hardware and software according to department standards and procedures, device activations and repairs, and testing and evaluating new devices, analyze, troubleshoot and resolve the technical issues.

Tasks and Responsibilities
  • Equipment procurement and supply management
  • Asset Tracking and Management
  • Software installation, configuration, updates, imaging and deployment of computers, laptops, tablets, smart phones and any end user devices
  • Implementation of hardware and software according to department standards and procedures
  • Enterprise support for Audio/visual, Print/Scan/Fax, Conference Room and other company events
  • Executive IT support for C-level suite and the senior leadership team
  • Coordinate with other IT technical teams, business units and vendors as needed for daily support
  • Service Request management, tracking, and fulfillment with emphasis on meeting established SLAs
  • Direct Desktop Support Project Management processes to lead IT site activities, including but not limited to:
  • Coordination with project leaders, managers, and technical leads to facilitate comprehensive project strategy
  • Clear identification and appropriately directed communication of interdependencies
  • Developing the IT environment: Participate in transformation projects and in the improvement of IT tools and processes
  • Assist with root cause analysis as it relates to desktop computers and all peripheral devices
  • Ability to explain technology concepts/procedures/policies in a non-technical way; collaborating and coordinating with members of other teams to track, isolate and resolve technical issues
  • Provide on-site and remote support, analysis, diagnostics, and resolution of desktop related issues
  • Review process documentation for the installation, troubleshooting and training of equipment
  • Ability to review processes and provide feedback and recommendations
  • handles projects to implement new systems, upgrade current system, and decommission aged equipment
  • Troubleshoots and performs analyses of operational problems impacting critical systems
  • General understanding of programs and systems 
  • Communicate effectively thru email, text, chat and verbal conversation
  • Research solutions to identify resolution path
  • Ability to report situational status of system outages and resolution timelines
  • Create knowledge articles to document repair steps and procedures
  • Required call duty rotation to provide 24 x 7 support 
  • Ability to install software and troubleshoot issues
  • Relocation of computers and mobile devices
  • Familiar with video conferencing equipment use
  • Maintain technical skills through independent research and training
  • Perform other job duties as assigned based on the business need
Minimum Skills
Minimum Knowledge and Abilities
General knowledge in the installation, configuration, support and troubleshooting of personal computers and PC hardware.
Analytical and problem-solving abilities.
Effective interpersonal and customer service skills.
Ability to provide on-call after hours support on a rotational basis.
Familiar with executing multiple project tasks simultaneously.
Proficient in Microsoft office Suite installation, use, support and troubleshooting in a Windows enterprise environment.
Strong documentation skills.
General knowledge of Conference Room Collaboration tools.
General understanding of mobile device deployment, troubleshooting and management.
Ability to make decisions which support organizational goals and objects.
Possesses written and verbal communication skills at all levels of personnel.
Work in challenging assignments that positively impact the organization.
Manage sensitive and confidential information.
General understanding of financial and operational goals.
Ability to install and troubleshoot software.
General understanding of contracts and work orders.
Ability to excel under pressure.
Ability to adapt to the changing needs of the organizations standards, policies and processes.
Preferred Qualifications
  • Associates degree or higher
  • A+, Network+, CCNA, or Microsoft certifications
Competencies
Establishing Relationships
Driving for Results
Demonstrating Initiative
Communicates Effectively
Delivering High Quality Work
Championing Customer Needs
Minimum Education
High School Diploma or GED Equivalent
Required Certifications
Working Environment
Indoor work, operating computer, manual dexterity, talking, hearing, repetitive motion. Use of personal computing equipment, telephone, multi-functioning printer and calculator.
Ability to travel to and from meetings, training sessions or other business related events.
Physical Demands
Exerting up to 10 pounds of force occasionally, &/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body.
Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.

CPS Energy does not discriminate against applicants or employees. CPS Energy is committed to providing equal opportunity in all of its employment practices, including selection, hiring, promotion, transfers and compensation, to all qualified applicants and employees without regard to race, religion, color, sex, sexual orientation, gender identity, national origin, citizenship status, veteran status, pregnancy, age, disability, genetic information or any other protected status. CPS Energy will comply with all laws and regulations.

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