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Text Chat Line Jobs in Texas (NOW HIRING)

TTEC

Temporary Team Lead

Austin, TX · On-site

$22 - $26/hr

... line manager for your team. You'll report to the Service Delivery Manager. We're looking for a ... talk, message, text, and video chat with millions of customers every day. These exceptional ...

Motif India Infotech

Temporary Team Lead

Austin, TX · Remote

$22 - $26/hr

... line manager for your team. You'll report to the Service Delivery Manager. We're looking for a ... talk, message, text, and video chat with millions of customers every day. These exceptional ...

TTEC

Seasonal Licensed Healthcare Team Lead

Austin, TX · On-site

$22 - $23/hr

You'll answer associate's questions, issues, and customer escalation as you're the first line ... talk, message, text, and video chat with millions of customers every day. These exceptional ...

TTEC

Seasonal Healthcare Team Lead - Remote

Austin, TX · On-site +1

$22 - $23/hr

You'll answer associate's questions, issues, and customer escalation as you're the first line ... talk, message, text, and video chat with millions of customers every day. These exceptional ...

Motif India Infotech

Temporary Team Lead

Austin, TX · On-site

You'll answer associate's questions, issues, and customer escalation as you're the first line ... talk, message, text, and video chat with millions of customers every day. These exceptional ...

Motif India Infotech

Temporary Team Lead

Austin, TX · On-site

You'll answer associate's questions, issues, and customer escalation as you're the first line ... talk, message, text, and video chat with millions of customers every day. These exceptional ...

TTEC

Temporary Team Lead

Austin, TX · On-site

You'll answer associate's questions, issues, and customer escalation as you're the first line ... talk, message, text, and video chat with millions of customers every day. These exceptional ...

TTEC

Temporary Team Lead

Austin, TX · On-site

You'll answer associate's questions, issues, and customer escalation as you're the first line ... talk, message, text, and video chat with millions of customers every day. These exceptional ...

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Showing results 1-20

All JobsText Chat Line JobsText Chat Line Jobs in Texas

Text Chat Line information

See Texas salary details

$9

$17

$24

How much do text chat line jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for text chat line in Texas is $17.39, according to ZipRecruiter salary data. Most workers in this role earn between $15.00 and $19.04 per hour, depending on experience, location, and employer.

What is the difference between Text Chat Line vs Customer Service Representative?

AspectText Chat LineCustomer Service Representative
CredentialsHigh school diploma or equivalent; communication skillsHigh school diploma or higher; communication and problem-solving skills
Work EnvironmentRemote, online chat platformOffice or remote, phone and in-person interactions
Industry UsageCustomer support, entertainment, adult servicesRetail, telecom, banking, and other sectors
Search & Comparison IntentUnderstanding online chat support rolesCustomer service careers and roles

The main difference between a Text Chat Line and a Customer Service Representative is the work environment and communication method. Text Chat Lines primarily involve online, text-based interactions often in specific industries like entertainment or adult services. Customer Service Representatives typically work in various industries providing support via phone, email, or in person. Both roles require strong communication skills, but the setting and nature of interactions differ significantly.

What are the key skills and qualifications needed to thrive as a Text Chat Line Operator, and why are they important?

To thrive as a Text Chat Line Operator, you need strong written communication skills, excellent grammar, and fast, accurate typing, often supported by a high school diploma or equivalent. Familiarity with live chat platforms, customer relationship management (CRM) systems, and basic troubleshooting tools is typically required. Outstanding soft skills include empathy, discretion, and the ability to multitask in high-pressure scenarios. These skills are essential for delivering effective, timely support while maintaining professionalism and customer satisfaction in a digital environment.

What are some common challenges faced by text chat line agents, and how can they be addressed?

Text chat line agents often face challenges such as handling multiple conversations simultaneously, managing difficult or upset customers, and maintaining a professional tone in written communication. To address these challenges, agents can benefit from strong multitasking skills, effective use of canned responses where appropriate, and ongoing training in conflict resolution and customer service best practices. Additionally, collaborating closely with supervisors and team members can provide valuable support and ensure consistent, high-quality service.

What are text chat line jobs?

Text chat line jobs involve providing customer support, information, or companionship through text-based conversations. Employees typically respond to clients' questions, offer guidance, or simply engage in friendly chat via online platforms or SMS. These positions are popular for their flexible hours and remote work options, often requiring strong communication skills and the ability to type quickly. Some text chat line jobs may focus on adult conversations, while others are strictly professional or customer service-oriented.
What are popular job titles related to Text Chat Line jobs in Texas? For Text Chat Line jobs in Texas, the most frequently searched job titles are:
What job categories do people searching Text Chat Line jobs in Texas look for? The top searched job categories for Text Chat Line jobs in Texas are:
Text Chat Line jobs near you
Infographic showing various Text Chat Line job openings in Texas as of July 2026, with employment types broken down into 50% Full Time, 25% Part Time, 8% Temporary, and 17% Contract. Highlights an 75% In-person, 8% Hybrid, and 17% Remote job distribution, with an average salary of $36,163 per year, or $17.4 per hour.
Tele-Triage Licensed Practical Nurse- LPN - PCTC

Tele-Triage Licensed Practical Nurse- LPN - PCTC

BrightSpring Health Services

Dallas, TX • On-site

$21/hr

Other

This job post has expired today. Applications are no longer accepted.

BrightSpring Health Services rating

4.8

Company rating: 4.8 out of 10

Based on 62 frontline employees who took The Breakroom Quiz

217th of 235 rated social care providers

Job description

Tele-Triage Licensed Practical Nurse- LPN - PCTC
Job Locations US-KY-LOUISVILLE | US-TX-DALLAS | US-IL-CHICAGO | US-TX-SAN ANTONIO | US-GA-ATLANTA
ID 2026-191774 Line of Business Starting Point Nursing Services Position Type Full-Time Pay Min USD $21.00/Hr. Pay Max USD $21.00/Hr.
Our Company

Starting Point Nursing Services

Overview

Full Time LPN PCTC Tele-Triage (Fully Remote) Position!

*Potential Start Date: 7/13/26

*New Openings: 1 FT positions available- Monday-Friday, 9a-5p CST (10a-6p EST)

This LPN provides On-Call and Triage for the assigned population in accordance with triage protocols. This position remotely develops/implements care plans for persons served in the area of responsibility. The Tele-Triage LPN assesses health status, identifies problems and needs of person(s) served in their assigned caseload, develops nursing care plans in collaboration with operations LPN's. You will complete chart reviews and monthly host home reviews and perform On-Bound calling to assigned populations/locations. This LPN performs data analysis in multiple systems.

Responsibilities
    Monitor assigned phone lines during service hours to ensure timely response for caller needs
  • Triage all symptom-based calls and give recommendations according to the approved triage protocol
  • Triage patients by assessing severity of symptoms and referral to appropriate setting or level of care
  • Document in real time all care related recommendations and ensure local operations are notified of triage supports and outcomes
  • Initiate contact with acute care setting to coordinate services for clients receiving care in the ED/Hospital and coordinate the discharge planning; Notify operations of triage recommendations
  • Coordinate any medication orders with the assigned pharmacy and update MAR/QuickMar for appropriate administration
  • Work assigned prior authorizations to ensure timely documentation and submit to assigned pharmacy for billing
  • Complete/conduct assessment and reassessment of persons served as assigned
  • Develop/update care plans and determine persons served needs and secure physicians orders as needed
  • Communicate with beneficiaries primarily phone, text, online (web) chat, or email
  • Ensure compliance with state/local/payer requirements through review of documentation
  • Provide coaching and education related to the health and well-being of persons served
  • Participate in performance improvement activities and maintain ongoing clinical knowledge through inteLPNal/exteLPNal training programs
  • Document above actions in Nurse's Notes or Service Delivery Log
  • Maintain time sheet log for weekly submission for productivity management to assigned supervisor
  • Notify each practice, physician, and/or managed care client of all encounters with patients, parents, or managed care clients regardless of follow-up needs before office opening
  • Notify designated leadership of operational conceLPNs
  • Actively participate in applicable meetings and committees as requested (e.g., IDT, HRC, Safety/Quality committee, and annual person served directed/active treatment plan meetings)
Qualifications
  • Degree/certification from an accredited school of Nursing
  • At least one year of nursing experience
  • Current licensure as a LPN (LPN) in the state of practice, which is current and remains in good standing. Must have an LPN compact license.
  • Clinical experience in providing services and supports to individuals with intellectual and developmental disabilities, home health and Hospice patients or related disorders
  • One-year of home health experience preferred
About our Line of Business
Starting Point Nursing Services, an affiliate of BrightSpring Health Services, is staffed 100% by a team of remote registered nurses trained to support the post-acute continuum with clinical advice and interventions. Our 24/7 On-Call and Triage team responds to physician practices, home health agencies, intellectual disability providers, and assisted living providers. Our services are tailored to our partners, including remote physical/chart assessments, predictive care modeling, clinical programming interventions for high-risk populations, emergent care coordination, and case management. For more information, please visit www.startingpointnursing.com. Follow us on LinkedIn.
Salary Range
USD $21.00 / Hour

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