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Text Chat Line Jobs in Texas (NOW HIRING)

Chat with our digital assistant to learn more about our company and apply right from your mobile ... Text ETP to 25000 to get started or apply through this web posting if you prefer. Energy Transfer ...

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Text Chat Line information

See Texas salary details

$9

$17

$24

How much do text chat line jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for text chat line in Texas is $17.39, according to ZipRecruiter salary data. Most workers in this role earn between $15.00 and $19.04 per hour, depending on experience, location, and employer.

What is the difference between Text Chat Line vs Customer Service Representative?

AspectText Chat LineCustomer Service Representative
CredentialsHigh school diploma or equivalent; communication skillsHigh school diploma or higher; communication and problem-solving skills
Work EnvironmentRemote, online chat platformOffice or remote, phone and in-person interactions
Industry UsageCustomer support, entertainment, adult servicesRetail, telecom, banking, and other sectors
Search & Comparison IntentUnderstanding online chat support rolesCustomer service careers and roles

The main difference between a Text Chat Line and a Customer Service Representative is the work environment and communication method. Text Chat Lines primarily involve online, text-based interactions often in specific industries like entertainment or adult services. Customer Service Representatives typically work in various industries providing support via phone, email, or in person. Both roles require strong communication skills, but the setting and nature of interactions differ significantly.

What are the key skills and qualifications needed to thrive as a text chat line operator?

To thrive as a Text Chat Line Operator, you need strong written communication skills, excellent grammar, and fast, accurate typing, often supported by a high school diploma or equivalent. Familiarity with live chat platforms, customer relationship management (CRM) systems, and basic troubleshooting tools is typically required. Outstanding soft skills include empathy, discretion, and the ability to multitask in high-pressure scenarios. These skills are essential for delivering effective, timely support while maintaining professionalism and customer satisfaction in a digital environment.

How do I become a text chat line agent?

To become a text chat line agent, you typically need to be at least 18 years old, pass a background check, and complete training on communication skills and platform policies. Many companies require a reliable internet connection, a quiet environment, and good written communication skills. Applying through company websites or job boards and demonstrating professionalism can help you secure a position.

What are some common challenges faced by text chat line agents, and how can they be addressed?

Text chat line agents often face challenges such as handling multiple conversations simultaneously, managing difficult or upset customers, and maintaining a professional tone in written communication. To address these challenges, agents can benefit from strong multitasking skills, effective use of canned responses where appropriate, and ongoing training in conflict resolution and customer service best practices. Additionally, collaborating closely with supervisors and team members can provide valuable support and ensure consistent, high-quality service.

What is a text chat line?

Text chat line jobs involve providing customer support, information, or companionship through text-based conversations. Employees typically respond to clients' questions, offer guidance, or simply engage in friendly chat via online platforms or SMS. These positions are popular for their flexible hours and remote work options, often requiring strong communication skills and the ability to type quickly. Some text chat line jobs may focus on adult conversations, while others are strictly professional or customer service-oriented.
Infographic showing various Text Chat Line job openings in Texas as of August 2026, with employment types broken down into 50% Full Time, 25% Part Time, 8% Temporary, and 17% Contract. Highlights an 75% In-person, 8% Hybrid, and 17% Remote job distribution, with an average salary of $36,163 per year, or $17.4 per hour.

Specialist - Pipeline

Energy transfer

Midland, TX • On-site

Full-time

Retirement, PTO

Posted yesterday

New


Energy Transfer rating

9.0

Company rating: 9.0 out of 10

Based on 64 frontline employees who took The Breakroom Quiz

3rd of 86 rated oil and gas companies


Job description

Are you interested in joining our team? Chat with our digital assistant to learn more about our company and apply right from your mobile device!
Text ETP to 25000 to get started or apply through this web posting if you prefer.
Energy Transfer, recognized by Forbes as one of America's best large employers, is dedicated to responsibly and safely delivering America's energy. We are driven to inspire our employees to create superior value for our customers, our investors, a sustainable future and giving back to the community where we have long-standing commitments to causes including MD Anderson Children's Cancer Hospital, The Salvation Army, The American Red Cross, Ronald McDonald House and many more.
We value all of our employees who make our growth and success possible. We are proud to offer industry leading compensation, comprehensive benefits, 401(k) match with additional profit sharing, PTO and abundant career opportunities.
Come join our award winning over 12,000 strong organization as we fuel the world and each other!
Summary:
Works with field operating personnel daily to provide technical expertise and assistance to Area Directors, Operations Managers, Engineers, Technicians and other operating personnel as required to assure the safe and reliable operation of pipeline facilities, damage prevention, public awareness, and pipeline integrity programs. Is regarded as maintaining a high level of expertise in his/her discipline and is considered a ready resource of information by peers across the Company.
Essential Duties and Responsibilities:
  • High Consequence Area (HCA ): Review and validate proposed HCA changes.
  • Class Location Process - Interaction with Area personnel and Division/Houston GIS to determine the existence of sites or population density that may trigger the extent of existing or creation of a new class location. Review and validate proposed class location changes.
  • Encroachment Analysis and Remediation -Lead role in addressing proposed encroachment activities by outside parties including landowner actions, road and highway projects, municipal and utility projects, developer and residential projects, etc. Responsibilities will include direct interface beyond the initial contact to present clear and consistent company requirements; to enforce company requirements as needed; to ensure proper documentation and proposed plans are forwarded to appropriate departments within O&E; and to act as a liaison between the third party and O&E when company facility modifications are required.
  • Shallow Cover and Exposed Pipe - Lead role in addressing shallow cover and exposed pipe across the division. Responsibilities include reviewing shallow cover and exposed pipe locations, working with landowners and contractors to address shallow cover, mitigating creek crossing issues, and managing AFEs related to project work.
  • Pipeline Shut-out Procedure review and approval -Responsible for review and approval of pipeline shut-out procedures related to any pipeline outage.
  • Line Cleaning and ILI assistance across the division.
  • Employee Qualifications -Resource to area management in performing training and qualification evaluations for SPP and OQ.
  • Pipeline engineering and maintenance technical support - Responsible for providing directly or indirectly, technical support to field operating personnel in the areas of:
    • Road and surface load calculations
    • Blasting calculations and precautions
    • Emergency response coordination (leaks/ruptures)
    • Welding technical support

Requirements:
Education and/or Experience, Knowledge, Skills & Abilities:
To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. The requirements for this position are listed below:
  • 6+ years of related work experience
  • HS diploma or equivalent
  • Job duties require solid analytical and problem-solving skills to review data from multiple sources, identify trends and root causes.
  • Able to adapt to changing priorities and manage multiple tasks and projects concurrently.
  • Candidates must be able to work without direct supervision and have excellent organizational skills.
  • Possess human relations skills to effectively operate in a work crew-oriented environment with a willingness to support work crew objectives.
  • Excellent verbal and written communication skills to enable incumbent to work closely with field work crews and Area Management; and coordinate work with other appropriate technical resources.
  • Strong computer literacy and proficiency.

Working Conditions:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job.
  • Must have good driving record
  • Natural Gas Plant work is subject to hazardous conditions, including escaping gas, adverse weather conditions, extreme temperatures, heights, high-pressure gas lines, heavy lifting and cramped conditions.
  • Employees are required to live within a reasonable distance of their reporting location.
  • Position is subject to applicable U. S. Department of Transportation Drug & Alcohol regulations.
  • Natural gas gathering and processing is an "around the clock" operation and incumbents are required to be reasonably available to respond to emergency and other operational needs whenever they occur.
  • The job will require some travel for temporary assignments, meetings and training.

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