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Territory Operations Manager Jobs (NOW HIRING)

Operations Manager Purpose Improve the operational systems, effectiveness, and revenue generation ... Territory Managers, Assistant Territory Managers, and Account Managers Job specifications ...

This is a fully autonomous operations role: you run the branch, manage a contractor install network ... Territory: Phoenix Metro Overview: * Own daily branch operations including inventory management ...

This is a fully autonomous operations role: you run the branch, manage a contractor install network ... Territory: Phoenix Metro Overview: * Own daily branch operations including inventory management ...

This is a fully autonomous operations role: you run the branch, manage a contractor install network ... Territory: Phoenix Metro Overview: * Own daily branch operations including inventory management ...

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Territory Operations Manager information

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$34K

$98.8K

$117.5K

How much do territory operations manager jobs pay per year?

As of Jun 1, 2026, the average yearly pay for territory operations manager in the United States is $98,786.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,000.00 and $111,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Territory Operations Manager, and why are they important?

To thrive as a Territory Operations Manager, you need strong leadership, organizational, and analytical skills, typically supported by a bachelor's degree in business, management, or a related field. Familiarity with CRM software, inventory management systems, and proficiency in data analysis tools like Excel are commonly required, with some roles favoring certifications in operations or supply chain management. Outstanding communication, problem-solving, and interpersonal skills help foster team cohesion and effective client relationships. These competencies ensure efficient territory performance, successful goal achievement, and high customer satisfaction.

How does a Territory Operations Manager typically collaborate with cross-functional teams to achieve regional goals?

A Territory Operations Manager often acts as a liaison between local field teams, sales representatives, and central business units such as logistics, marketing, and finance. They regularly coordinate with these teams to implement operational strategies, solve region-specific challenges, and ensure that resources are allocated efficiently. This collaboration is key to streamlining processes and achieving performance targets within their assigned territory. Open communication, regular meetings, and joint planning sessions are common practices that foster teamwork and alignment across departments.

What are Territory Operations Managers?

Territory Operations Managers are professionals responsible for overseeing and coordinating business operations within a specific geographic area or territory. They ensure that company policies, sales goals, and operational procedures are consistently implemented across locations within their assigned region. Their duties often include managing teams, analyzing performance metrics, optimizing logistics, and building relationships with customers or partners. Territory Operations Managers play a critical role in driving regional growth, maintaining operational efficiency, and supporting local teams to achieve targets.

How much is the salary of an operations manager?

The salary of a Territory Operations Manager typically ranges from $60,000 to $120,000 annually, depending on experience, location, and industry. Many roles also include bonuses, benefits, and opportunities for advancement.
More about Territory Operations Manager jobs
What cities are hiring for Territory Operations Manager jobs? Cities with the most Territory Operations Manager job openings:
What states have the most Territory Operations Manager jobs? States with the most job openings for Territory Operations Manager jobs include:
Infographic showing various Territory Operations Manager job openings in the United States as of May 2026, with employment types broken down into 83% Full Time, 15% Part Time, 1% Temporary, and 1% Contract. Highlights an 96% Physical, and 4% Remote job distribution, with an average salary of $98,786 per year, or $47.5 per hour.

Other

Medical, Dental, Vision, Retirement

Posted 12 days ago


Schindler rating

8.2

Company rating: 8.2 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

96th of 415 rated machine equipment manufacturers


Job description

Location: Philadelphia, PA, United States 
Job ID: 88707 

We Elevate... Quality of urban life  

Our elevators, escalators, and moving walks safely transport more than two billion of us up and down buildings and across transportation hubs every day. As part of the Schindler team, you'll discover meaningful work that enhances quality of life for communities, and contribute to making places more accessible, inclusive, and sustainable for all. By joining us, you don't just become part of our success story; you help shape the future and continue our rich legacy that started back in 1874.

Join us as a

Service Operations Manager
Your main responsibilities

The Service Operations Manager is responsible for overseeing the company's activities and functions related to the ongoing repair, maintenance, and retention of all products within our existing portfolio. This role also partners with the General Manager - Service, as needed, to support acquisition and recovery efforts for units outside our portfolio within an assigned geographic area. All responsibilities are carried out with a focus on achieving high customer satisfaction and supporting the region's strategic business objectives.

  • Execute the territory operations business plan in support of the region's financial and non-financial objectives, including the implementation of key operational initiatives.

  • Partner with the General Manager - Service to develop an operational budget and manage expenditures within approved guidelines, including time and materials, parts inventory, company tools, and vehicles, ensuring cost-effective results.

  • Develop and coordinate the implementation of operational BDPs to drive service delivery cost improvements across initiatives.

  • Manage the operational budget through effective asset management and proper billing procedures.

  • Build and maintain strong commercial relationships with key customers and industry consultants through direct engagement and team involvement.

  • Drive adherence to a customer excellence plan focused on delivering high-quality service and strengthening customer loyalty.

  • Lead, mentor, and develop a team of Field Superintendents and Project Managers by setting clear objectives, managing performance, and supporting ongoing skill development to achieve financial targets and KPIs.

  • Oversee the hiring and onboarding of Service Superintendents and Project Managers.

  • Establish leadership practices that promote a collaborative, high-performing work environment while reinforcing Schindler's culture and best practices.

  • Support proactive labor relations with local business agents in partnership with Schindler's Labor Relations team.

  • Set expectations for Field Technician engagement and ensure Superintendents are equipped to drive training, performance management, and participation in performance reviews.

  • Provide guidance on manpower allocation, including specialists such as adjusters, hydraulic mechanics, and escalator mechanics.

  • Ensure service operations meetings are effective and lead them when appropriate.

  • Provide technical expertise on projects requiring additional oversight or intervention.

  • Collaborate with Product Line experts to address operational challenges, including product issues, safety concerns, and parts fulfillment.

  • Partner with the Field Quality Excellence organization to ensure alignment on personnel and product safety, including safety training, process adherence, and proper technical training and equipment testing.

 
What you bring
  • BA/BS in Business, Management, Engineering, or a related field
  • General knowledge of products and their applications, service techniques and procedures, and the ability to understand financial statements and contract terms

Work Experience:

  • Several years of experience across various roles within the company, the elevator industry, or another service-oriented business
  • Demonstrated people management experience
  • Experience managing P&L within an industrial or service-based organization
 
What's in it for you?
  • Fully vested 401k match, up to 7% of total eligible compensation.
  • Competitive Medical, Dental and Vision Plans - Effective from first day of hire.
  • 3 weeks' vacation which increases with tenure, 7 sick days, 3 floating holidays and 8 Company Observed Holidays.
  • Tuition Reimbursement - Eligible after 6 months of service.
  • Parental Leave - 100% base pay for 6 consecutive weeks within first year of a child's birth or adoption.
  • A wide range of development opportunities to boost your professional and leadership growth.
 
We Elevate... Your Career  

Become part of our team, help us enhance quality of life and drive innovation while raising the bar for safety and sustainability. We value your diverse skills and perspectives as together we shape the sustainable cities of today and tomorrow.
 

Don't meet every single requirement? If you're excited about this role but your experience doesn't align perfectly with the qualifications listed in the job description, we encourage you to apply anyway! You may just be the right candidate for this or other roles!
Are you ready to embark on a new journey? Join #TeamSchindler! Our Core Values: 

  • Safety: Uphold the highest safety standards for all.
  • Integrity and Trust: Foster honest, ethical relationships.
  • Create Value for the Customer: Deliver innovative, reliable solutions.
  • Quality: Ensure excellence in every product and service.
  • Commitment to People Development: Nurture our people, they are the heart of our success.
 

Discover more on our career website.

 

At Schindler Group we value inclusion and diversity, and practice equity to create equal opportunities for all. We endeavor that all qualified applicants will receive consideration for employment without regard to age, race, ethnic background, color, religious affiliation, union affiliation, gender, gender identity, sexual orientation, marital status, national origin, nationality, genetics and health, disability or veteran status.

Any unsolicited application from Recruitment Agencies is deemed to be rejected and does not constitute in any manner an offer from a Recruitment Agency.