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Terminal Support Specialist Jobs (NOW HIRING)

Georgia Ports Authority

Sales Support Specialist

Savannah, GA · On-site

$21 - $28.50/hr

Garden City Terminal FLSA Status: Non-Exempt JOB OVERVIEW: Under the supervision of the Senior Regional Sales Manager, the Sales Support Specialist will contribute to the achievement of sales targets ...

Emerson Hospital

IT Support Specialist

Concord, MA · On-site

$20 - $22/hr

IT Support Specialist Job Summary Reporting to the ServiceDesk Manager, the IT Support Specialist ... Troubleshoots/repairs terminals, printers, personal computers, and basic network devices.

Winxnet

Technical Support Specialist

Portland, ME · On-site

Technical Support Specialist Winxnet is a vibrant, growing and fast paced IT consulting firm. We ... VPN, Terminal Services, and Citrix * Windows XP, Window 7 * Workstation and Laptop Hardware Support

Winxnet

Technical Support Specialist

Portland, ME · On-site

Technical Support Specialist Winxnet is a vibrant, growing and fast paced IT consulting firm. We ... VPN, Terminal Services, and Citrix Windows XP, Window 7 Workstation and Laptop Hardware Support ...

CoCard Business

Tier 1 - Technical Support

Roseville, CA · On-site

$21 - $26/hr

Position Overview As an IT Support Specialist, you will provide Tier 1 and Tier 2 technical support for POS systems, payment terminals, networking equipment, software applications, and merchant ...

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Terminal Support Specialist information

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$12

$24

$45

How much do terminal support specialist jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for terminal support specialist in the United States is $24.71, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $28.37 per hour, depending on experience, location, and employer.

What does a terminal support specialist do?

A Terminal Support Specialist is responsible for providing technical support and troubleshooting for terminal systems, which can include computer terminals, payment terminals, or logistics terminals. They ensure that hardware and software components are functioning correctly, assist users with operational issues, and may perform maintenance or upgrades as needed. Their role often involves responding to service requests, diagnosing problems, and coordinating with other IT professionals to resolve complex issues. This position is crucial for minimizing downtime and keeping terminal operations efficient and secure.

How does a terminal support specialist typically collaborate with other departments to resolve technical issues?

Terminal Support Specialists often work closely with IT, operations, and customer service teams to troubleshoot and resolve technical problems related to terminal systems and equipment. They may coordinate with software developers to report recurring software bugs or with network engineers to address connectivity issues. Effective communication and documentation are crucial, as Specialists must relay technical information to non-technical staff and ensure timely resolution of service disruptions. This collaborative approach helps maintain smooth terminal operations and minimizes downtime.

What are the key skills and qualifications needed to thrive as a terminal support specialist, and why are they important?

To thrive as a Terminal Support Specialist, you need a solid understanding of computer systems, network troubleshooting, and terminal operations, often supported by an associate degree in IT or a related field. Familiarity with terminal emulation software, ticketing systems, and remote desktop tools is typically required. Strong analytical thinking, clear communication, and customer service skills help you resolve technical issues efficiently and support end users effectively. These competencies ensure smooth terminal operations, minimize downtime, and enhance user satisfaction in high-demand environments.

What is the difference between Terminal Support Specialist vs Help Desk Technician?

AspectTerminal Support SpecialistHelp Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+, HDI-SAT, Microsoft Certified
Work EnvironmentData centers, enterprise networks, technical support teamsHelp desks, call centers, remote support
Industry UsageIT, telecommunications, enterprise servicesIT, customer service, technical support

The Terminal Support Specialist focuses on maintaining and troubleshooting terminal hardware and network connections in enterprise environments, often working directly with hardware and network infrastructure. Help Desk Technicians provide user support, troubleshoot software and hardware issues, and assist end-users remotely or on-site. While both roles require technical certifications and involve troubleshooting, the Terminal Support Specialist typically works more with hardware and network systems, whereas Help Desk Technicians focus on end-user support and software issues.

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What job categories do people searching Terminal Support Specialist jobs look for?

The top searched job categories for Terminal Support Specialist jobs are:

Terminal Support Specialist jobs near you
Infographic showing various Terminal Support Specialist job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $51,399 per year, or $24.7 per hour.

Client Support Specialist II

Agile Resources Inc

Lindon, UT • On-site

$19 - $21/hr

Other

Re-posted 4 days ago

Job description

Client Success Support Specialist

Location: Lindon, UT (Hybrid) Pay: $19-$21 /hour Hours: 8:00 AM – 5:00 PM

Our financial client is seeking a Client Success Support Specialist to work in a client-facing role as first point of contact. The role is hybrid in Lindon, UT.

The Ideal Candidate Will Have:

  • 2+ years of implementations or client success experience
  • An ability to troubleshoot Windows/macOS environments
  • Working knowledge of Terminal Services, cloud-based applications, and SaaS platforms
  • Basic experience with networks, including routers, switches, modems, printers, and related peripherals
  • An understanding of networking concepts (TCP/IP, firewalls)
  • Familiarity with common internet connection types: Cable, DSL, Satellite, and Dial-Up
  • An ability to configure software and hardware within Terminal Services
  • Experience with Salesforce, Confluence, and G Suite is preferred

Apply