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Terminal Service Representative Jobs (NOW HIRING)

CUSTOMER SERVICE REPRESENTATIVE

Livingston, NJ · On-site

$17.50 - $23.75/hr

Serves as a liaison between the plant (or terminal) and the customer, ensuring timely processing of orders and reliable service from beginning to end. The Customer Service Representative is ...

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... terminals to ensure efficient service execution. The CSR exercises independent judgment when ... coordinating customer needs, managing service requirements, and supporting operational performance.

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Terminal Service Representative information

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$12

$23

$39

How much do terminal service representative jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for terminal service representative in the United States is $23.03, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $27.40 per hour, depending on experience, location, and employer.

What is the difference between Terminal Service Representative vs Customer Service Representative?

AspectTerminal Service RepresentativeCustomer Service Representative
CredentialsHigh school diploma; technical certifications often preferredHigh school diploma or equivalent; customer service training
Work EnvironmentTransportation hubs, terminals, freight yardsCall centers, retail stores, office settings
Industry UsageLogistics, transportation, freight companiesRetail, telecommunications, service industries
Primary ResponsibilitiesManaging freight, coordinating shipments, terminal operationsAssisting customers, handling inquiries, resolving issues

While both roles involve customer interaction and coordination, Terminal Service Representatives focus on freight and terminal operations within transportation industries, whereas Customer Service Representatives handle client inquiries and support in various service sectors.

What cities are hiring for Terminal Service Representative jobs?

Cities with the most Terminal Service Representative job openings:

What states have the most Terminal Service Representative jobs?

States with the most job openings for Terminal Service Representative jobs include:

What are popular job titles related to Terminal Service Representative jobs?

For Terminal Service Representative jobs, the most frequently searched job titles are:

Infographic showing various Terminal Service Representative job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $47,911 per year, or $23 per hour.

Customer Service Representative 2026

Milwaukee, WI • On-site

Lake Express
51 - 200 employees

$16 - $17/hr

Full-time, Part-time

Re-posted 7 days ago


Job description

Lake Michigan's Fast Ferry is looking for motivated, reliable Customer Service Representatives for our upcoming season!

The Lake Express Ferry travels between Milwaukee, Wisconsin and Muskegon, Michigan twice a day, with a third round trip on select summer evenings. All customer service and call center positions are land-based.

Customer Service Representatives work in the Milwaukee terminal to help our passengers have a safe, efficient, and fun experience! This includes: booking and processing reservations, issuing boarding passes, answering customer inquiries, providing security during the check in process and screening passengers, and assisting passengers in boarding the ship.

Customer Service Representatives may also assist customers in the call center, receive and stock deliveries, and have light housekeeping and organizing tasks.

Employees may receive a number of ferry tickets for personal use.

This position can include either part-time or full-time hours, and may include early mornings, afternoons, evenings, nights, weekends, and holidays. This is a great opportunity for retirees, students, and people seeking part-time work!

Customer Service Representative positions are seasonal. Lake Express' season runs from May until the end of October. Workdays may be available before the beginning of the season for training, and after the end of the season for clean-up.

Apply today and you will be contacted for an interview! We are looking to fill all available spaces before the season begins!