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Terminal Service Representative Jobs (NOW HIRING)

Tornado Bus

Customer Service Rep.

Laredo, TX · On-site

$12.50 - $16.75/hr

Customer Service Representative Responsible for ensuring that all clients/passengers are given the ... Responsible for closing of the terminal including preparation of cash bank deposits, sales report ...

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Customer Service Representative

Gretna, LA · On-site

$13.25 - $18/hr

The BWC Terminals facilities are equipped to store a wide range of petroleum, chemical, renewables, and agricultural products. As an Entry-Level Customer Service Representative at BWC Terminals, you ...

Tornado Bus Company

Customer Service Rep.

Laredo, TX · On-site

$12/hr

In some locations CSR will also perform Station Attendant duties. JOB SPECIFIC RESPONSIBILITIES ... Responsible for closing of the terminal including preparation of cash bank deposits, sales report ...

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Terminal Service Representative information

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$12

$23

$39

How much do terminal service representative jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for terminal service representative in the United States is $23.03, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $27.40 per hour, depending on experience, location, and employer.

What is the difference between Terminal Service Representative vs Customer Service Representative?

AspectTerminal Service RepresentativeCustomer Service Representative
CredentialsHigh school diploma; technical certifications often preferredHigh school diploma or equivalent; customer service training
Work EnvironmentTransportation hubs, terminals, freight yardsCall centers, retail stores, office settings
Industry UsageLogistics, transportation, freight companiesRetail, telecommunications, service industries
Primary ResponsibilitiesManaging freight, coordinating shipments, terminal operationsAssisting customers, handling inquiries, resolving issues

While both roles involve customer interaction and coordination, Terminal Service Representatives focus on freight and terminal operations within transportation industries, whereas Customer Service Representatives handle client inquiries and support in various service sectors.

What cities are hiring for Terminal Service Representative jobs?

Cities with the most Terminal Service Representative job openings:

What states have the most Terminal Service Representative jobs?

States with the most job openings for Terminal Service Representative jobs include:

What are popular job titles related to Terminal Service Representative jobs?

For Terminal Service Representative jobs, the most frequently searched job titles are:

Infographic showing various Terminal Service Representative job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $47,911 per year, or $23 per hour.

Customer Service Representative

South Gate, CA • On-site

Quality Carriers
Telecommunications • 11 - 50 employees
Learn more about Quality Carriersexternal

$25 - $27/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 27 days ago

Job description

Quality Carriers® is the leading bulk liquid chemical transportation provider in North America. With a fleet of over 2,500 trucks and 6,400 trailers, and a network of 100+ locations and 100+ years of experience, Quality Carriers provides industry-leading transportation services to our customers.
 
We are looking for an energetic, reliable Customer Service Representative to join our team in South Gate, CA. We are a dynamic, stable and growing company. We have great long term career opportunities across our headquarters, trucking terminals, mechanic shops, depots, tank washes and other locations. If you want to join the industry leader and make a difference, please consider this opportunity and apply at QualityCarriers.com 
Compensation and Incentives:

  • $25.00 to $27.00 DOE

Job Details
Job Summary:
The CSR will be responsible for managing the relationship with an assigned group of customers. The CSR is required to make decisions specific to the acceptance of freight and when capacity is limited which freight should and should not be accepted from customers. This decision should be driven by consignee locations (to ensure drivers
needs are met) and rate concerns, always working to generate maximum revenues.
Duties and Responsibilities:
  • Receive orders from customers to provide orders for all drivers available for a work assignment via Phone,Email, Fax or EDI And accurately enter them into the TMW Order Management System
  • Solicit Freight from customers as directed by TM and or terminal Planner and/or for all available capacityboth domiciled and foreign, in the area of responsibility
  • Work with customers on changes to scheduled loading and delivery times, to ensure coverage, updatingTMW and notifying terminal personnel as needed of all changes
  • Work with Planners, Drivers and other terminal personnel to ensure all Customer requirements are met,Track all loads in TMW/ISAAC/internal software to proactively identify service concerns
  • Communicate issues on orders with customers, negotiating necessary changes that may be required dueto the incident/issue
  • Work with other departments as necessary to secure proper locations, correct commodity codes andproper credit approvals for all customers, ship locations and consignee locations
  • Ensure all data entry is accurate and that orders get updated properly to hand off to the terminal billersand all service issues get properly documented in the NCR system
  • Perform miscellaneous duties as assigned
  • The ability to create custom manifests for international freight
Benefits

  •  Medical

  •  Dental/Vision

  •  Basic Life/Voluntary Life

  •  Short Term and Long Term Disability

  •  Generous Paid Time Off/ Holiday Schedule

  •  Employee Assistance Program

  • Employer Matching 401K

Requirements
Skills and Abilities:

  • Strong Skills in MS Office (Excel, Word, PowerPoint)

  • Ability to function as part of a team at a high level

  • Critical Thinker

  • Strong communication skills (both verbal and written)

  • Experience with Google Apps preferred

  • Familiarity with transportation software, such as EDI, TMW, and Electronic Logging Devices, a plus

  • Bilingual English and Spanish, written and spoken in markets, where applicable

Education:

  • High School Diploma or GED equivalent, required.

Additional Job Information
Work Schedule: 

  • This is a full-time position, and days and hours of work are Monday through Friday, 7:30 am – 4:00 pm.  While in training the start time will be 8:00 am.

Equal Employment Opportunities
Winsome Enterprises Inc. provides equal employment opportunities to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.

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