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Terminal Service Representative Jobs (NOW HIRING)

Terminal Customer Service

Ferguson, KY · On-site

$13.75 - $18.75/hr

Customer Service Representative RSI Logistics, a subsidiary of TrinityRail, is seeking a Customer Service Representative for our Somerset, KY rail transload terminal. This position supports customer ...

Customer Service Rep

$16.50 - $22.25/hr

Merchant Terminal Support Customer Service Representative (CSR) Location: (Remote) Employment Type: Contract Duration: 12-Month Contract (Possible Extension) : We are seeking a Merchant Terminal ...

Customer Service Rep

$16.50 - $22.25/hr

Merchant Terminal Support Customer Service Representative (CSR) We are seeking a Merchant Terminal Support Customer Service Representative (CSR) to provide exceptional support to merchants by ...

Customer Service Representative

Baltimore, MD · On-site

$16 - $21.50/hr

Communicate with terminal operations, dispatchers, customers, and other internal departments to ... Qualifications What we're looking for as a Customer Service Representative: * High school diploma ...

Terminal Customer Service

Somerset, KY · On-site

$13.75 - $18.75/hr

Terminal Customer Service RSI Logistics, a subsidiary of TrinityRail, is seeking a Customer Service Representative for our Somerset, KY rail transload terminal. This position supports customer ...

Terminal Customer Service

Ferguson, KY · On-site

$13.75 - $18.75/hr

Terminal Customer Service RSI Logistics, a subsidiary of TrinityRail, is seeking a Customer Service Representative for our Somerset, KY rail transload terminal. This position supports customer ...

Customer Service Representative

Baltimore, MD · On-site

$16 - $21.50/hr

This position serves as a key point of contact for truck drivers, customers, and terminal personnel ... Responsibilities What your day looks like as a Customer Service Representative: * Greet and check ...

Customer Service Representative

Baltimore, MD · On-site

$16 - $21.50/hr

This position serves as a key point of contact for truck drivers, customers, and terminal personnel ... Responsibilities What your day looks like as a Customer Service Representative: * Greet and check ...

Terminal Customer Service

Ferguson, KY · On-site

$13.75 - $18.75/hr

RSI Logistics, a subsidiary of TrinityRail, is seeking a Customer Service Representative for our Somerset, KY rail transload terminal. This position supports customer service requirements and handles ...

Terminal Customer Service

Ferguson, KY · On-site

$13.75 - $18.75/hr

RSI Logistics, a subsidiary of TrinityRail, is seeking a Customer Service Representative for our Somerset, KY rail transload terminal. This position supports customer service requirements and handles ...

Terminal Customer Service

Ferguson, KY · On-site

$13.75 - $18.75/hr

RSI Logistics, a subsidiary of TrinityRail, is seeking a Customer Service Representative for our Somerset, KY rail transload terminal. This position supports customer service requirements and handles ...

Customer Service Representative

Gretna, LA · On-site

$13.75 - $18.75/hr

The BWC Terminals facilities are equipped to store a wide range of petroleum, chemical, renewables ... JOB OVERVIEW As an Entry-Level Customer Service Representative at BWC Terminals, you will support ...

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Showing results 1-20

Terminal Service Representative information

See salary details

$12

$23

$39

How much do terminal service representative jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for terminal service representative in the United States is $23.03, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $27.40 per hour, depending on experience, location, and employer.

What is the difference between Terminal Service Representative vs Customer Service Representative?

AspectTerminal Service RepresentativeCustomer Service Representative
CredentialsHigh school diploma; technical certifications often preferredHigh school diploma or equivalent; customer service training
Work EnvironmentTransportation hubs, terminals, freight yardsCall centers, retail stores, office settings
Industry UsageLogistics, transportation, freight companiesRetail, telecommunications, service industries
Primary ResponsibilitiesManaging freight, coordinating shipments, terminal operationsAssisting customers, handling inquiries, resolving issues

While both roles involve customer interaction and coordination, Terminal Service Representatives focus on freight and terminal operations within transportation industries, whereas Customer Service Representatives handle client inquiries and support in various service sectors.

What cities are hiring for Terminal Service Representative jobs?

Cities with the most Terminal Service Representative job openings:

What states have the most Terminal Service Representative jobs?

States with the most job openings for Terminal Service Representative jobs include:

What are popular job titles related to Terminal Service Representative jobs?

For Terminal Service Representative jobs, the most frequently searched job titles are:

Infographic showing various Terminal Service Representative job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $47,911 per year, or $23 per hour.

Terminal Customer Service

Ferguson, KY • On-site

$13.75 - $18.75/hr

Other

Re-posted 26 days ago


Trinity Industries rating

6.5

Company rating: 6.5 out of 10

Based on 19 frontline employees who took The Breakroom Quiz


Job description

Customer Service Representative

RSI Logistics, a subsidiary of TrinityRail, is seeking a Customer Service Representative for our Somerset, KY rail transload terminal. This position supports customer service requirements and handles general office tasks including BOL processing and some accounting-type functions.

What you'll do:

  • Customer service, intake of BOLs, and commodities being delivered or transferred
  • Fulfill daily workload and tasks delegated by manager/cross-train as necessary
  • Enforces safety policies and procedures with other employees and visitors to the facility
  • Updating and maintaining customer databases
  • Monitoring and ordering customer inventory
  • Maintaining filing systems
  • Maintain and communicate customer inventory information
  • Compiling records of office duties and activities
  • Handling inquiries and incoming customer work order requests
  • Reviewing files and records to answer customer requests for information
  • Checking and distributing documents and correspondence
  • Photocopying, scanning, faxing, and sending emails
  • Organizing and scheduling customer work orders
  • Interacts with customers, railroad crews, and visitors
  • Answer phone calls for the facility
  • Utilizing an inventory tracking system
  • Work in trailer or building on railroad terminal property. No exposure to extreme heat, cold, noise or chemicals or hazardous equipment.
  • Performs all other duties as assigned

What you'll need:

  • High school diploma or GED equivalent
  • Valid Driver License
  • Five (5) + years of experience in an office setting, rail experience a plus
  • Ability to understand and follow operating procedures and policies
  • Committed to understanding client needs, responding effectively, and ensuring satisfaction
  • Ability to actively engage in conversations to communicate with economy and clarity, clearly understand the message and intent, and receive and process feedback.
  • Proficient computer skills with Excel, Microsoft Word, and Outlook
  • Knowledge of office and business practices, equipment, and procedures
  • Good conflict resolution skills
  • Able to pay close attention to details and identify and correct mistakes
  • Must possess good organizational skills
  • Ability to perform work safely and productively

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