Lake Express Lake Michigan's high speed ferry
Lake Express Lake Michigan's high speed ferry

8 Lake Express Jobs Hiring Near You

Steward(2026)

Milwaukee, WI ยท On-site

$14.75 - $20.25/hr

... during ferry operations. Minimum Qualifications: * Ability to pass a background check and drug ... Maintain high standards of hospitality, cleanliness and hygiene in all cabin areas. * Coordinate ...

Cabin Crew (2026)

Milwaukee, WI ยท On-site

$16/hr

About the Role: As a Cabin Crew member, you will play a crucial role in ensuring the safety and comfort of passengers while there on board the vessel. Your primary responsibility will be to deliver ...

Job Summary Assist the maintenance technicians in the performance of engineering duties onboard the vessel as directed by the port engineer. Assist the maintenance technicians in the performance of ...

Deckhand (2026)

Milwaukee, WI ยท On-site

$16 - $17/hr

About the Role: As a Deckhand, you will play a crucial role in the safe and efficient operation of our vessels in Milwaukee, WI. Your primary responsibility will be to assist the crew in various ...

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Infographic showing various job openings at Lake Express in the United States as of May 2026, with employment types broken down into 13% Full Time, 38% Part Time, and 49% Temporary. Highlights an 100% Physical job distribution.
Customer Service Representative 2026

Customer Service Representative 2026

Lake Express

Milwaukee, WI โ€ข On-site

$16 - $17/hr

Full-time, Part-time

Posted 24 days ago


Job description

Lake Michigan's Fast Ferry is looking for motivated, reliable Customer Service Representatives for our upcoming season!

The Lake Express Ferry travels between Milwaukee, Wisconsin and Muskegon, Michigan twice a day, with a third round trip on select summer evenings. All customer service and call center positions are land-based.

Customer Service Representatives work in the Milwaukee terminal to help our passengers have a safe, efficient, and fun experience! This includes: booking and processing reservations, issuing boarding passes, answering customer inquiries, providing security during the check in process and screening passengers, and assisting passengers in boarding the ship.

Customer Service Representatives may also assist customers in the call center, receive and stock deliveries, and have light housekeeping and organizing tasks.

Employees may receive a number of ferry tickets for personal use.

This position can include either part-time or full-time hours, and may include early mornings, afternoons, evenings, nights, weekends, and holidays. This is a great opportunity for retirees, students, and people seeking part-time work!

Customer Service Representative positions are seasonal. Lake Express' season runs from May until the end of October. Workdays may be available before the beginning of the season for training, and after the end of the season for clean-up.

Apply today and you will be contacted for an interview! We are looking to fill all available spaces before the season begins!