Tenant Service Representative Jobs (NOW HIRING)

Vornado Realty Trust (NYSE: VNO) is an equity Real Estate Investment Trust (REIT) with over 30 million square feet of office and retail properties under management. With portfolio concentration in New York City, Vornado also owns premier assets of theMART in Chicago and the 555 California Street complex in San Francisco. Vornado’s reputation in the industry is one of unmatched quality and integrity. For more than ten years, Vornado has been a leader in environmental sustainability among REITs and large commercial landlords in New York. 

Vornado’s Operations group is seeking a Floating Tenant Services Coordinator (“FTSC”) to work at various locations across our NY portfolio to assist the Property Manager and Assistant Property Manager in the daily administration and operation of our Class A properties. 

The FTSC will gain exposure to all the work performed at the Building Management Office, and through ongoing communication will interface with many different departments at Vornado. The TSC serves a vital role of communications between the building management staff and several other groups both within the building and throughout the company. The FTSC often serves as the primary contact for both tenants, building staff, and vendors on a daily basis. The FTSC also coordinates leasing activity in the building – both with Vornado’s internal leasing team as well as external tenant representatives.  

The FTSC will also gain exposure to commercial property accounting and finance. Responsibilities will include payroll management, purchase orders and invoice payments, and assistance with annual budget preparation and quarterly reforecast. Because of the rotating nature of the stationed location, the FTSC will gain a diverse perspective on the differing buildings, tenant rosters, capital projects and surrounding neighborhoods across the Vornado portfolio. 

Through the FTSC role, Vornado offers long term growth and career development within the company. Our FTSCs work on a team that is collaborative and hardworking, and driven to solve complex problems in a fast-paced environment. 

Primary Duties and Responsibilities:

• Tenant and visitor management, including service requests, ID card processing
• Invoice coding and processing, purchase orders, capital project tracking
• Coordination of loading dock scheduling, freight elevator usage
• Coordination of vendor visits and scheduling of work
• Liaise as necessary with Vornado corporate office and executive management
• Lease administration, including the ongoing billing of ancillary charges to tenants
• Maintenance of property manuals and emergency preparedness materials
• Payroll management for engineering staff
• General administration (calendar and appointment management, answering phones, filing, written correspondence, etc.)
• Supply inventory management on as-needed basis

 Job Qualifications:

• Excellent writing skills and attention to detail
• Excellent organizational and project management skills
• Proficiency in Microsoft Office (Word, Excel, Outlook)
• Ability to appropriately interface with executive management
• Must be adaptable to constantly changing schedules
• Outgoing personality with good communication skills
• Excellent time management a must
• “Team Player” perspective in the workplace

Education/Experience:

• 4-year college degree with concentration in real estate, economics, or related field, or
• Equivalent experience in Commercial Real Estate industry.

The starting base salary for this New York position is expected to be between $55,000 to $65,000 annually. Actual salary will be determined based on skills, experience (to the extent relevant) and other job-related factors, consistent with applicable law.

Vornado Realty Trust is not offering relocation for this position located in our New York, NY office.  

Vornado Realty Trust is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual preference, age, status as a protected veteran, or status as a qualified individual with a disability.