Temporary Microsoft Intune Jobs (NOW HIRING)

DESCRIPTION

Under the direction of the Assistant Manager of Emerging Technologies, the Endpoint Systems Engineer I is responsible for the design, implementation, and management of endpoint systems, software deployment, and lifecycle support of desktop and mobile computing environments. This role focuses on maintaining a secure, consistent, and efficient endpoint environment through modern management tools and engineering best practices.

The Endpoint Systems Engineer must be proficient in documenting repeatable processes and supporting enterprise endpoint solutions, including operating systems, device configuration, software distribution, and troubleshooting across Windows, iOS, and ChromeOS platforms.

MINIMUM QUALIFICATIONS

A combination of education and experience may be considered.

Education:

• Bachelor's degree from an accredited college or university. An equivalent combination of education, technical certifications, and relevant experience may be considered.

Experience:

• Three (3) years of progressively responsible experience administering enterprise endpoint management solutions, including device deployment, configuration, software distribution, patch management, and/or lifecycle management in a complex technology environment.

PREFERRED QUALIFICATIONS

The ideal candidate for this role will also possess a combination of the additional qualifications below. If you don't meet every one of the preferred qualifications, we still encourage you to apply, as we welcome applications from candidates with diverse backgrounds and experiences.

Education:

• Bachelor's degree from an accredited college or university in Computer Science, Information Technology, Information Systems, or a related field. An equivalent combination of education, technical certifications, and relevant experience may be considered.

Certification/Licensure:

Priority will be given to applicants who:

Experience with Microsoft Intune, Microsoft Entra ID (Azure AD), Active Directory, Google Admin Console, Windows Autopilot, Apple Business Manager, and ITSM platforms. Technical certifications related to endpoint management or Microsoft technologies are preferred.

ESSENTIAL POSITION RESPONSIBILITIES

The below list is a summary of the functions of the job, not an exhaustive or comprehensive list of all possible job responsibilities, tasks, and duties.

• Performs pre-production installation, evaluation and testing of software, images and updates.

• Designs, develops, and maintains standard endpoint configurations and deployment profiles.

• Executes and documents repeatable procedures and processes in support of endpoint management.

• Implements and supports modern endpoint management solutions including Microsoft Intune and Google Admin Console.

• Supports endpoint provisioning including imaging, zero-touch deployment, and lifecycle management.

• Troubleshoots endpoint, operating system, and mobile device issues and implements remediation strategies.

• Supports patch management and ensures compliance with security standards.

• Administers and supports iOS and ChromeOS devices.

• Utilizes Information Technology Service Management (ITSM) systems to manage service requests and meet service level agreements (SLAs).

• Collaborates with internal teams and departments to resolve technology issues.

• Maintains inventory and software licensing records.

• Works with vendors and contractors to resolve system issues.

• Maintains knowledge of current technologies, trends, and best practices.

• Provides backup support as required.

ESSENTIAL KNOWLEDGE, SKILLS, AND ABILITIES

The below list is a summary of the knowledge, skills, and abilities required for success in this position, not an exhaustive or comprehensive list.

Knowledge

• Endpoint Management Platforms: Deep understanding of modern Cloud and Hybrid Mobile Device Management (MDM) / Enterprise Mobility Management (EMM) systems, specifically Microsoft Intune and Google Admin Console.

• Operating Systems & Mobile Architectures: In-depth technical knowledge of Windows, ChromeOS, and iOS operating system structures, deployment methods, registry/settings management, and troubleshooting frameworks.

• Provisioning & Deployment Methodologies: Comprehensive grasp of modern zero-touch deployment protocols (e.g., Windows Autopilot, Apple Business Manager/DEP, Chrome OS Zero-Touch Enrollment) alongside traditional imaging and pre-production testing frameworks.

• Patch Management & Cybersecurity: Solid understanding of endpoint security baselines, vulnerability remediation, patch lifecycle management, and IT compliance standards.

• IT Service Management (ITSM) Frameworks: Familiarity with ITIL best practices, service desk ticketing workflows, asset management, and SLA compliance metrics.

Skills

• Endpoint Configuration & Profiling: Advanced skill in designing, building, deploying, and maintaining standard OS configurations, configuration profiles, compliance policies, and app deployment packages.

• Troubleshooting & Remediation: Expert diagnostic skills to investigate, analyze, and resolve complex OS, mobile device, application, and network connectivity issues.

• Process & Technical Documentation: Ability to draft clear, repeatable Standard Operating Procedures (SOPs), technical guides, and execution checklists for endpoint workflows.

• Software Testing & Evaluation: Practical skill in evaluating pre-production software, OS updates, and images in isolated test environments to assess stability and impact prior to broad rollout.

• IT Asset & License Management: Proficient in maintaining accurate hardware inventory, tracking software license allocation, and utilizing ITSM systems to monitor service performance.

Abilities

• Cross-Functional Collaboration: Ability to communicate technical concepts clearly and work effectively with internal teams, department leads, contractors, and external vendors to resolve issues.

• Adaptability & Continuous Learning: Ability to keep pace with rapid technological shifts, emerging trends, security updates, and evolving operational requirements.

• Prioritization & SLA Execution: Ability to prioritize incoming service requests effectively, manage time efficiently, and meet strict Service Level Agreements under changing workloads.

• Analytical Thinking: Strong capability to isolate root causes, evaluate potential system impacts, and formulate effective, long-term technical strategies.

• Operational Readiness: Ability to step in seamlessly as cross-functional backup support across various IT roles and service desk priorities when needed.

ADDITIONAL REQUIREMENTS

Working Hours

• The duty day for this position is 8 hours including a one hour duty-free lunch.