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Temporary Customer Service Jobs in Normal, IL (NOW HIRING)

NCW Staffing

Locum Tenens Dentist

Bloomington, IL

$150/hr

NCW Staffing is seeking a skilled Licensed Dentist for a temporary position at a well-established ... Current DEA License * CSR (Controlled Substance Certificate) For additional information, contact:

NCW Staffing

Locum Tenens Dentist

East Peoria, IL · On-site

$150/hr

NCW Staffing is seeking a skilled Licensed Dentist for a temporary position at a well-established ... Current DEA License * CSR (Controlled Substance Certificate) If you meet these qualifications and ...

WillScot

Lead Service Tech

Normal, IL · On-site

$25 - $37.50/hr

As North America's leading provider of complete temporary space solutions, we have helped customers ... The Lead Service Tech is responsible for safety, the quality work associated with the Get Ready ...

WillScot

Lead Service Tech

Normal, IL · On-site

$25 - $37.50/hr

As North America's leading provider of complete temporary space solutions, we have helped customers ... The Lead Service Tech is responsible for safety, the quality work associated with the Get Ready ...

WillScot

Lead Service Tech

Normal, IL

$25 - $37.50/hr

As North America's leading provider of complete temporary space solutions, we have helped customers ... The Lead Service Tech is responsible for safety, the quality work associated with the Get Ready ...

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How much do temporary customer service jobs pay per hour?

As of May 29, 2026, the average hourly pay for temporary customer service in Normal, IL is $16.21, according to ZipRecruiter salary data. Most workers in this role earn between $14.09 and $17.64 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Temporary Customer Service Representative, and why are they important?

To thrive as a Temporary Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, telephone systems, and basic office applications is typically expected. Patience, adaptability, and a positive attitude help you stand out in this fast-paced, client-focused environment. These skills ensure efficient issue resolution, customer satisfaction, and smooth adaptation to varying workplace settings.

What are some common challenges faced in a temporary customer service role, and how can I prepare for them?

Temporary customer service roles often require you to quickly adapt to new systems, products, and company policies. You may also face the challenge of handling busy periods without having built long-term rapport with colleagues or customers. To prepare, familiarize yourself with common customer service software, practice clear communication, and remain flexible as you learn on the job. Building strong relationships with team members early on can also help you navigate a fast-paced environment more smoothly.

What are temporary customer service jobs?

Temporary customer service jobs are short-term positions where individuals assist customers by answering inquiries, resolving complaints, and providing information about products or services. These roles are often offered during busy seasons, special projects, or to cover employee absences. Temporary customer service representatives may work in person, over the phone, or online, and typically require strong communication and problem-solving skills. The duration of these jobs can vary from a few weeks to several months, depending on the employer's needs.

What is the difference between Temporary Customer Service vs Customer Support Representative?

AspectTemporary Customer ServiceCustomer Support Representative
CredentialsBasic customer service skills, sometimes short-term trainingTypically requires relevant experience or certifications in customer service
Work EnvironmentTemporary, often in call centers, retail, or event settingsPermanent or long-term in office or call center environments
Employer & Industry UsageUsed by companies for short-term staffing needsEmployed by companies for ongoing customer support roles
Search & Comparison IntentLooking for short-term customer service roles or temp jobsSeeking long-term customer support careers or permanent positions

Temporary Customer Service roles are short-term positions often filled to meet immediate staffing needs, with less emphasis on certifications. Customer Support Representatives typically hold permanent roles requiring relevant experience, focusing on ongoing customer engagement. The main difference lies in duration, job stability, and sometimes required credentials.

What are the most commonly searched types of Customer Service jobs in Normal, IL? The most popular types of Customer Service jobs in Normal, IL are:
What are popular job titles related to Temporary Customer Service jobs in Normal, IL? For Temporary Customer Service jobs in Normal, IL, the most frequently searched job titles are:
What job categories do people searching Temporary Customer Service jobs in Normal, IL look for? The top searched job categories for Temporary Customer Service jobs in Normal, IL are:
What cities near Normal, IL are hiring for Temporary Customer Service jobs? Cities near Normal, IL with the most Temporary Customer Service job openings:
Temporary Customer Service jobs near you
Infographic showing various Temporary Customer Service job openings in Normal, IL as of May 2026, with employment types broken down into 80% Full Time, 17% Part Time, 1% Temporary, and 2% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $33,726 per year, or $16.2 per hour.
Team Lead Customer Service (Part-Time)

Team Lead Customer Service (Part-Time)

Follett

Bloomington, IL

$12 - $24.33/hr

Other

Posted 20 days ago

Follett rating

5.0

Company rating: 5.0 out of 10

Based on 63 frontline employees who took The Breakroom Quiz

593rd of 711 rated retailers

Job description

Position Overview
The Team Lead Customer Service works closely with the Store Manager to coordinate the work activities of team members, including training on company, client, and store operating policies and programs, as well as day-to-day store cashier operations and cash handling. Acts as leader on duty, responding to customer and team member concerns in the absence of store manager, opening and closing the store, and ensuring all bookstore property and team members are safe and secure.
Responsibilities
  • Leads the work activities of department team members, PT, and Temporary including:
    • Ensures shelves and other displays are stocked, restocked, and maintained according to company standards.
    • Ensures markups or markdowns are taken according to company directives.
  • Greets and assists customers with inquiries and purchases, utilizing the cash register to process payments and refunds, and resolves escalated customer issues.
  • Partners to create and maintain a Hassle Free customer service culture, focused on solutions-based selling and an exceptional customer experience.
  • Verifies cashier daily balancing of cash drawers for accuracy while ensuring safe cash handling policies and procedures, including cash, checks, and credit/debit cards.
  • Coordinates team members' work activities, including training new employees. Ensures team members understand and follow Corporate and store policies and procedures.
  • Receives and verifies orders and completes store reports.
  • May be a key holder responsible for opening and/or closing the store.
  • Understands and processes website orders, including picking merchandise and shipping orders.
  • Maintains neat and clean store and work areas.
  • May assist other team members with completing the work of the department.
  • Performs other duties as assigned.
Follett Higher Education is a drug-free workplace environment.
Pay Range
$12.00-$24.33/hour
  • 1-3 years of relevant experience
  • Associate's Degree or equivalent preferred.
  • Willingness to work a flexible schedule including evening and weekend hours.
  • Able to consistently walk and stand; able to lift 25-50 pounds; ability to move merchandise using proper equipment.
  • General Computer Skills

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