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At Home Customer Service Jobs in Normal, IL (NOW HIRING)

Home Depot

Customer Service/Sales

Normal, IL · On-site

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools ...

Home Depot

Customer Service/Sales

Normal, IL · On-site

$16 - $19/hr

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools ...

Home Depot

Pro Customer Service/Sales

Normal, IL · On-site

$16 - $18/hr

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience ... Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized ...

Home Depot

Pro Customer Service/Sales

Normal, IL · On-site

The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience ... Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized ...

U-Haul

Customer Service Representative

Bloomington, IL · On-site

$15 - $16/hr

MetLife auto and home insurance * Discounts on Apple products, Dell computers, cell phone plans ... objects at varying heights and moving equipment weighing a minimum of 50 lbs. assisted or ...

U-Haul

Customer Service Representative

Bloomington, IL · On-site

$15 - $16/hr

MetLife auto and home insurance * Discounts on Apple products, Dell computers, cell phone plans ... objects at varying heights and moving equipment weighing a minimum of 50 lbs. assisted or ...

U-Haul

Customer Service Representative

Bloomington, IL · On-site

$15 - $16/hr

MetLife auto and home insurance * Discounts on Apple products, Dell computers, cell phone plans ... objects at varying heights and moving equipment weighing a minimum of 50 lbs. assisted or ...

U-Haul

Customer Service Representative

Morton, IL · On-site

$15 - $16/hr

MetLife auto and home insurance * Discounts on Apple products, Dell computers, cell phone plans ... objects at varying heights and moving equipment weighing a minimum of 50 lbs. assisted or ...

U-Haul

Customer Service Representative

Bloomington, IL · On-site

$15 - $16/hr

MetLife auto and home insurance * Discounts on Apple products, Dell computers, cell phone plans ... objects at varying heights and moving equipment weighing a minimum of 50 lbs. assisted or ...

U-Haul

Customer Service Representative

Morton, IL · On-site

$15 - $16/hr

MetLife auto and home insurance * Discounts on Apple products, Dell computers, cell phone plans ... objects at varying heights and moving equipment weighing a minimum of 50 lbs. assisted or ...

U-Haul

Customer Service Representative

Morton, IL

$15 - $16/hr

MetLife auto and home insurance * Discounts on Apple products, Dell computers, cell phone plans ... objects at varying heights and moving equipment weighing a minimum of 50 lbs. assisted or ...

Qik n EZ

Customer Service Representative

Normal, IL · On-site

$16 - $16.50/hr

Join the Q Crew at Qik n' EZ -- a fast-paced, team-oriented workplace where dependable employees ... What You'll Do: * Provide friendly, fast customer service. * Operate the register and process ...

Circle K

Customer Service Representative

Normal, IL

$15.75 - $21.25/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance ... You are good at: * Selling products to customers * Providing excellent customer care

Pizza Hut

Customer Service Representatives

Eureka, IL · On-site

$15.25 - $20.75/hr

At Pizza Hut, we're always looking for fun and friendly people to serve America's Favorite Pizza to our customers. Join us at Pizza Hut and you'll get more: more for your career, your life, your ...

Circle K

Customer Service Representative

Morton, IL

$15.25 - $20.75/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance ... You are good at: * Selling products to customers * Providing excellent customer care

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All JobsAt Home Customer Service JobsAt Home Customer Service Jobs in Normal, IL

At Home Customer Service information

See Normal, IL salary details

$9

$18

$26

How much do at home customer service jobs pay per hour?

As of Aug 4, 2026, the average hourly pay for at home customer service in Normal, IL is $18.38, according to ZipRecruiter salary data. Most workers in this role earn between $15.05 and $20.43 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an at home customer service representative?

To excel as an At Home Customer Service Representative, strong communication skills, problem-solving abilities, and a high school diploma or equivalent are essential. Familiarity with customer relationship management (CRM) software, basic computer proficiency, and sometimes certification in customer service are typically required. Patience, empathy, and self-motivation are standout soft skills for managing customer inquiries and working independently. These skills ensure effective customer support, high satisfaction, and productivity in a remote work environment.

What is the difference between At Home Customer Service vs Call Center Customer Service?

AspectAt Home Customer ServiceCall Center Customer Service
Work EnvironmentRemote, home-basedTypically in a dedicated call center facility or remote
Required CredentialsHigh school diploma or equivalent, basic computer skillsSimilar credentials, often with additional training
Industry UsageCommon across retail, tech, healthcare, and morePrimarily in telecommunications, retail, and service sectors
Work ScheduleFlexible, often part-time or full-timeSet shifts, often fixed hours

At Home Customer Service roles involve assisting customers remotely from home, offering flexibility and a variety of industry options. Call Center Customer Service typically refers to roles within a centralized facility or remote positions focused on high-volume call handling. Both roles require similar skills and credentials but differ mainly in work environment and scheduling.

What are some common challenges faced by at home customer service representatives, and how can they be managed?

At Home Customer Service representatives often face challenges such as staying motivated in a remote environment, managing distractions at home, and maintaining clear communication with both customers and team members. To overcome these, it's important to set up a dedicated, quiet workspace, establish a consistent daily routine, and stay engaged with the team through regular virtual meetings and chat platforms. Time management and self-discipline are key to staying productive, and most companies provide training and support resources to help representatives succeed remotely.

What is an at home customer service representative?

At Home Customer Service jobs involve providing support to customers remotely, usually from your own home. Employees in these roles handle inquiries, resolve issues, and offer assistance via phone, email, or chat. These positions often require strong communication skills, a reliable internet connection, and a quiet workspace. Many companies offer training and support to help remote customer service representatives succeed in their roles.

How to become an at-home customer service representative?

To become an at-home customer service representative, you typically need a high school diploma or equivalent, strong communication skills, and a reliable internet connection. Employers often require previous customer service experience and may provide training on specific tools or software used in remote support roles.
What are the most commonly searched types of Customer Service jobs in Normal, IL? The most popular types of Customer Service jobs in Normal, IL are:
What job categories do people searching At Home Customer Service jobs in Normal, IL look for? The top searched job categories for At Home Customer Service jobs in Normal, IL are:
What cities near Normal, IL are hiring for At Home Customer Service jobs? Cities near Normal, IL with the most At Home Customer Service job openings:
At Home Customer Service jobs near you
Infographic showing various At Home Customer Service job openings in Normal, IL as of July 2026, with employment types broken down into 1% As Needed, 75% Full Time, 21% Part Time, and 3% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $38,224 per year, or $18.4 per hour.

Customer Service/Sales

Home Depot

Normal, IL • On-site

Other

Re-posted 16 days ago

Home Depot rating

7.4

Company rating: 7.4 out of 10

Based on 6,411 frontline employees who took The Breakroom Quiz

6th of 39 rated national retailers

Job description

Position Purpose:
Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position will learn how to greet, qualify, recommend and close every customer in their department, and know how to handle basics in adjacent departments. Customer Service/Sales associates maintain the in-stock condition of assigned areas, and ensure it is clean, shop-able, and safe. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers. These associates work in cooperation with their Department Supervisor and other associates in their department as well as other departments. Specific store departments may include Building Materials, Decor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental. The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist.

What Home Depot employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Home Depot logo

About Home Depot

Sourced by ZipRecruiter

The Home Depot is the world’s largest home improvement specialty retailer, operating a vast network of warehouse-format stores across the United States, Canada, and Mexico. Founded in 1978, the company has established itself as the primary resource for building materials, lawn and garden products, and home décor. Its business model caters to two distinct customer bases: Do-It-Yourself (DIY) homeowners and "Pro" customers, such as professional contractors and tradespeople. Beyond product sales, the company offers an extensive suite of services, including professional installation and one of the largest tool rental operations in North America.

Industry

Retail and manufacturing

Company size

10,000+ Employees

Headquarters location

Atlanta, GA, US

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