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Temporary Crisis Text Line Jobs in Indiana (NOW HIRING)

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Temporary Crisis Text Line information

What are the key skills and qualifications needed to thrive as a Temporary Crisis Text Line Counselor, and why are they important?

To thrive as a Temporary Crisis Text Line Counselor, you need strong active listening skills, emotional intelligence, and a commitment to confidentiality, usually supported by relevant training in crisis intervention. Familiarity with digital communication platforms and crisis management protocols is essential, along with completion of the organization’s onboarding certification. Compassion, resilience, and the ability to remain calm under pressure are standout soft skills in this role. These abilities ensure effective support for individuals in crisis, helping to de-escalate situations and connect texters with appropriate resources.

What is a Temporary Crisis Text Line worker?

A Temporary Crisis Text Line worker is an individual who provides immediate support and guidance to people experiencing emotional distress or crisis through a text-based communication platform. These workers respond to messages from individuals seeking help, listen empathetically, and offer resources or coping strategies. The 'temporary' aspect means that the worker is hired for a short-term basis, often to help during periods of high demand. Their main goal is to ensure the safety and mental well-being of those reaching out, connecting them to further help if necessary.

What is the difference between Temporary Crisis Text Line vs Crisis Counselor?

AspectTemporary Crisis Text LineCrisis Counselor
CredentialsHigh school diploma or equivalent; training providedOften requires a degree in psychology, social work, or related field; certification may be needed
Work EnvironmentRemote, text-based support platformIn-person or remote, phone or in-person counseling sessions
Employer & IndustryNonprofit organizations, mental health servicesHospitals, mental health clinics, community agencies
Work FocusProviding immediate support via text during crisesLong-term counseling and mental health support

Temporary Crisis Text Line roles focus on providing immediate crisis support through text messaging, often with minimal credentials and a remote setup. Crisis Counselors typically require more advanced qualifications and may work in various settings, offering ongoing mental health support. Both roles are vital in mental health services but differ in scope, credentials, and work environment.

What are the typical challenges faced by a Temporary Crisis Text Line Counselor, and how can they be managed?

Temporary Crisis Text Line Counselors often encounter emotionally intense situations and must quickly build rapport with texters who are experiencing distress. Managing compassion fatigue and maintaining emotional boundaries can be challenging, especially during high-volume shifts. Many organizations provide supervision, peer support, and training on self-care strategies to help counselors cope. Regular debriefing and utilizing available mental health resources are highly recommended to ensure personal well-being while delivering effective support.
What are the most commonly searched types of Crisis Text Line jobs in Indiana? The most popular types of Crisis Text Line jobs in Indiana are:
What are popular job titles related to Temporary Crisis Text Line jobs in Indiana? For Temporary Crisis Text Line jobs in Indiana, the most frequently searched job titles are:
What cities in Indiana are hiring for Temporary Crisis Text Line jobs? Cities in Indiana with the most Temporary Crisis Text Line job openings:
Licensed Clinical Therapist - Crisis (Rely Center)

Licensed Clinical Therapist - Crisis (Rely Center)

Aspire Indiana Health, Inc.

Noblesville, IN

$55K - $75K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 21 days ago


Aspire Indiana Health rating

7.2

Company rating: 7.2 out of 10

Based on 9 frontline employees who took The Breakroom Quiz


Job description


Now Hiring a Licensed Therapist for Aspire's NEW Rely Center in Noblesville, IN !

 ** Signing Bonus up to $2,000 ** 

Aspire Indiana Health is a nonprofit provider of comprehensive “whole health” services including primary medical care, behavioral health, recovery services and programs addressing the social drivers of health such as housing and employment. Aspire has health centers in four Central Indiana counties serving Hoosiers of all ages and walks of life. The Rely center is "A Safe Place for Help" which includes a Psychiatric Urgent Care for all ages and an adult 23 hour stabilization unit.

Position Summary

This position will provide on-demand, evidence-based crisis intervention and assessment services. This position will assess, de-escalate, and problem-solve issues which may appear to be associated with mental illness and/or substance use disorders. The Rely Center team is for individuals who have a passion for and are comfortable working in a fast-paced environment, assisting individuals in mental health and/or substance use crises, and collaborating with a multidisciplinary team. This is a full-time position, with potential schedule adjustment/options in the future.

  • As part of a team, provide on-demand assessment, consultation, crisis intervention services, formulation of clinical diagnosis and treatment planning 
  • Conduct initial/brief clinical evaluations for all populations with attention to the interaction of physical, behavioral, and social conditions
  • Educate clients, family members and community providers on the interaction between social, medical, behavioral, and addiction issues
  • Utilize identified screening and assessment tools in evaluation process
  • Arrange referrals to external treatment domains or agencies, as needed
  • Provide follow-up contact and case management as indicated
  • Build caring and trusting relationships with those we serve and their identified family members
  • Foster a strong working relationship with first responders as well as community partners, which may include DCS, hospitals, other mental health agencies, health providers, probation, schools, community agencies, etc.

Education/Experience

  • Master’s degree in Social Work, Psychology, Counseling or other mental health related field from a college/university accredited by the US Department of Education required
  • Minimum of (1) year experience in a related field required
  • Community Mental Health experience highly preferred
  • Experience with Crisis Intervention highly preferred
  • Must have excellent crisis intervention/de-escalation skills
  • Substance use evaluation experience preferred
  • Knowledge and application of social service systems, community resources, legal systems, and child welfare systems highly preferred

Licensure

  • Must be a Licensed Clinical Social Worker (LCSW), Licensed Mental Health Counselor (LMHC) or Licensed Marriage and Family Therapist (LMFT) by the State of Indiana
  • Recognized as a Licensed Clinical Addictions Counselor (LCAC) by the State of Indiana, a plus

Benefits

Aspire prioritizes a work culture that takes care of employees not only at work but in their personal lives as well. The following are offered to *eligible employees:  

  • Group Medical (PPO and HSA Plans)
  • Affordable visits, labs, and prescriptions through Aspire Indiana Health clinics
  • Health Savings Account
  • Group Dental and Vision Plans
  • Prescription coverage, including low copays on all covered medications through select pharmacy locations
  • Employee Wellness Program
  • Group Life, AD&D Insurance
  • Long Term Disability
  • Short Term Disability
  • Paid-Time Off (PTO)
  • Paid Holidays
  • Paid Bereavement
  • Retirement Plan with generous employer match - Up to 6% match
  • Employee Referral Bonus Program
  • Your Money Line Financial Wellness Program 

 

*Eligibility dependent on full time or part time status. Not all benefits are offered to part time or temporary employees.

 

Learn more about us at Aspireindiana.org, and see our Core Values, benefits and current job listings on our Careers page. Or check out our Facebook, LinkedIn, Twitter and YouTube pages.

Drug screen, TB test and extensive background checks (including Criminal History, Sex Offender Registry Search, State Central Registry Check, Education Verification, and Professional References) are required of all Aspire employees. 

All individuals who join Aspire are strongly encouraged to have a flu shot and required to be fully vaccinated against COVID19 prior to joining Aspire to further protect our staff and the patients we serve. We also adhere to CDC protocols including wearing masks, social distancing, and sanitizing.   

Aspire Indiana Health is an Equal Opportunity Employer.



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