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Temporary Complaint Handling Medical Device Jobs

Masimo

Clinical Complaint Specialist

Irvine, CA

$80K - $100K/yr

Experience in the medical device, biotechnology, pharmaceutical, diagnostics, or healthcare industry. * Experience with complaint handling, adverse event reporting, post-market surveillance, or ...

Masimo

Clinical Complaint Specialist

Irvine, CA · On-site

$80K - $100K/yr

Experience in the medical device, biotechnology, pharmaceutical, diagnostics, or healthcare industry. * Experience with complaint handling, adverse event reporting, post-market surveillance, or ...

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Temporary Complaint Handling Medical Device information

What does a Temporary Complaint Handling Medical Device professional do?

A Temporary Complaint Handling Medical Device professional is responsible for managing and investigating complaints related to medical devices on a short-term or contract basis. Their tasks typically include receiving, documenting, and evaluating customer complaints to determine if further action is required, such as reporting to regulatory authorities. They work closely with quality assurance, regulatory affairs, and engineering teams to ensure compliance with regulations, identify root causes, and implement corrective actions. This role is essential for maintaining product safety, regulatory compliance, and customer satisfaction during peak periods or specific projects.

What is the difference between Temporary Complaint Handling Medical Device vs Medical Device Quality Assurance Technician?

AspectTemporary Complaint Handling Medical DeviceMedical Device Quality Assurance Technician
CertificationsTypically requires training in complaint management and medical device regulationsRequires quality assurance or regulatory compliance certifications
Work EnvironmentCustomer service, complaint investigation, documentationInspection, testing, process audits in manufacturing or lab settings
Employer & Industry UsageMedical device companies handling post-market complaintsManufacturers ensuring product quality and compliance

The Temporary Complaint Handling Medical Device role focuses on managing customer complaints and investigating issues post-market, often involving communication and documentation. In contrast, the Medical Device Quality Assurance Technician emphasizes ensuring product quality through inspections and audits during manufacturing. Both roles require knowledge of medical device regulations but serve different stages of the product lifecycle.

What are some typical challenges faced in a Temporary Complaint Handling Medical Device role, and how can they be addressed?

Professionals in Temporary Complaint Handling Medical Device roles often encounter challenges such as managing high volumes of case reports, interpreting complex technical information, and ensuring timely compliance with regulatory requirements. To address these, it's important to have strong organizational skills, attention to detail, and effective communication with cross-functional teams like quality assurance and regulatory affairs. Staying up-to-date with standard operating procedures and leveraging complaint management software can also help streamline workflows and maintain accuracy during investigations.

What are the key skills and qualifications needed to thrive as a Temporary Complaint Handling Medical Device Specialist, and why are they important?

To thrive as a Temporary Complaint Handling Medical Device Specialist, a background in life sciences or engineering, knowledge of medical device regulations, and experience with complaint investigations are essential. Familiarity with quality management systems (such as ISO 13485), complaint tracking databases, and regulatory reporting tools is typically required. Strong analytical thinking, attention to detail, and effective communication enable professionals to thoroughly investigate issues and clearly document findings. These skills ensure patient safety, regulatory compliance, and continual improvement of medical devices.
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Temporary Complaint Handling Medical Device jobs near you
Infographic showing various Temporary Complaint Handling Medical Device job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 83% Full Time, 13% Part Time, 1% Temporary, 1% Contract, and 1% Nights. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.

Medical Device Complaint Specialist

Three Point Solutions

Moundsview, MN • On-site

$25 - $27/hr

Contractor

Re-posted 13 days ago

Job description

Job Title:         Medical Device Complaint Specialist

Client:              Medical Device Manufacturing Company

Duration:         2 Years (Possible Extension)

Location:         Mounds View, MN 55112

Shift:                1st Shift

Key Responsibilities

  • Review and evaluate product complaints and adverse event reports.
  • Determine Medical Device Reporting (MDR) and Vigilance reporting eligibility.
  • Prepare and submit MDR, Vigilance Reports (VR), and Adverse Drug Experience (ADE) reports.
  • Monitor complaint investigations through closure and ensure timely follow-up.
  • Review product analysis and investigation results.
  • Ensure compliance with FDA and international (OUS) regulatory requirements.
  • Maintain complaint documentation and regulatory records.
  • Analyze clinical and safety data for regulatory reporting.
  • Collaborate with internal teams and external partners to collect complaint information.
  • Support medical device surveillance and post-market vigilance activities.
  • Maintain knowledge of new products, regulations, and reporting requirements.
  • Support continuous improvement of complaint handling and regulatory reporting processes.

Must-Have Requirements

  • Bachelor's Degree in a Science-related field.
  • 1–2 years of experience in Healthcare, Medical Device, Pharmaceutical, Safety, or Clinical Data Evaluation.
  • Strong computer skills (Microsoft Office, SAP, Siebel, Oracle Clinical, or similar systems).
  • Knowledge of complaint handling and adverse event documentation.
  • Strong analytical and problem-solving skills.
  • Excellent written and verbal communication skills.
  • High attention to detail.
  • Ability to work with regulatory documentation and confidential information.

Preferred Qualifications

  • Degree in Nursing, Biology, Pre-Med, Pre-Vet, Biomedical Engineering, or Biomedical Sciences.
  • Clinical or nursing background.
  • Medical Device industry experience.
  • Knowledge of FDA Medical Device Reporting (MDR) requirements.
  • Knowledge of anatomy and physiology.
  • Experience with complaint investigations and post-market surveillance.
  • Experience with regulatory reporting systems.

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