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Temporary Complaint Handling Medical Device Jobs

Masimo

Clinical Complaint Specialist

Irvine, CA

$80K - $100K/yr

Experience in the medical device, biotechnology, pharmaceutical, diagnostics, or healthcare industry. * Experience with complaint handling, adverse event reporting, post-market surveillance, or ...

Masimo

Clinical Complaint Specialist

Irvine, CA · On-site

$80K - $100K/yr

Experience in the medical device, biotechnology, pharmaceutical, diagnostics, or healthcare industry. * Experience with complaint handling, adverse event reporting, post-market surveillance, or ...

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Temporary Complaint Handling Medical Device information

What does a temporary complaint handling medical device professional do?

A Temporary Complaint Handling Medical Device professional is responsible for managing and investigating complaints related to medical devices on a short-term or contract basis. Their tasks typically include receiving, documenting, and evaluating customer complaints to determine if further action is required, such as reporting to regulatory authorities. They work closely with quality assurance, regulatory affairs, and engineering teams to ensure compliance with regulations, identify root causes, and implement corrective actions. This role is essential for maintaining product safety, regulatory compliance, and customer satisfaction during peak periods or specific projects.

What is the difference between Temporary Complaint Handling Medical Device vs Medical Device Quality Assurance Technician?

AspectTemporary Complaint Handling Medical DeviceMedical Device Quality Assurance Technician
CertificationsTypically requires training in complaint management and medical device regulationsRequires quality assurance or regulatory compliance certifications
Work EnvironmentCustomer service, complaint investigation, documentationInspection, testing, process audits in manufacturing or lab settings
Employer & Industry UsageMedical device companies handling post-market complaintsManufacturers ensuring product quality and compliance

The Temporary Complaint Handling Medical Device role focuses on managing customer complaints and investigating issues post-market, often involving communication and documentation. In contrast, the Medical Device Quality Assurance Technician emphasizes ensuring product quality through inspections and audits during manufacturing. Both roles require knowledge of medical device regulations but serve different stages of the product lifecycle.

What are some typical challenges faced in a temporary complaint handling medical device role, and how can they be addressed?

Professionals in Temporary Complaint Handling Medical Device roles often encounter challenges such as managing high volumes of case reports, interpreting complex technical information, and ensuring timely compliance with regulatory requirements. To address these, it's important to have strong organizational skills, attention to detail, and effective communication with cross-functional teams like quality assurance and regulatory affairs. Staying up-to-date with standard operating procedures and leveraging complaint management software can also help streamline workflows and maintain accuracy during investigations.

What are the key skills and qualifications needed to thrive as a temporary complaint handling medical device professional?

To thrive as a Temporary Complaint Handling Medical Device Specialist, a background in life sciences or engineering, knowledge of medical device regulations, and experience with complaint investigations are essential. Familiarity with quality management systems (such as ISO 13485), complaint tracking databases, and regulatory reporting tools is typically required. Strong analytical thinking, attention to detail, and effective communication enable professionals to thoroughly investigate issues and clearly document findings. These skills ensure patient safety, regulatory compliance, and continual improvement of medical devices.
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Temporary Complaint Handling Medical Device jobs near you
Infographic showing various Temporary Complaint Handling Medical Device job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 15% Part Time, and 6% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution.

Medical Device Complaint Specialist

Three Point Solutions, Inc.

Moundsview, MN • On-site

Full-time

Re-posted 18 days ago

Job description

Job Title: Medical Device Complaint Specialist
Client: Medical Device Manufacturing Company
Location: Mounds View, MN 55112
Duration: 12 Months (Possible Extension)
Shift: 1st Shift
Job Summary
Entry-level medical device safety and complaint investigation role responsible for intake, documentation, adverse event reporting, MDR submissions, and vigilance activities for Neurovascular products while ensuring compliance with regulatory requirements.
Key Responsibilities
• Review, document, and investigate product complaints
• Process Medical Device Reports (MDRs) and adverse event cases
• Maintain accurate complaint and vigilance records
• Analyze safety and clinical data for reporting purposes
• Ensure compliance with FDA and global regulatory requirements
• Support complaint investigations and follow-up activities
• Collaborate with cross-functional teams and external partners
• Assist with process improvements and quality initiatives
• Prepare regulatory documentation and reports
Core Duties
• Complaint handling & investigation
• Medical Device Reporting (MDR)
• Adverse event processing
• Regulatory compliance support
• Safety data review & analysis
• Documentation & case management
Required Skills
• Critical thinking and decision-making
• Strong attention to detail
• Excellent written and verbal communication
• Investigation and problem-solving skills
• Documentation and record management
• Organization and time management
Preferred Skills
• Medical device industry experience
• Pharmaceutical industry experience
• Complaint handling experience
• Regulatory reporting knowledge
• Quality or compliance exposure
• Clinical data review experience
Technical / Functional Exposure
• Medical Device Reporting (MDR)
• Vigilance & Post-Market Surveillance
• Complaint Investigation
• Adverse Event Reporting (ADE)
• Regulatory Compliance
• Clinical & Safety Data Analysis
Work Environment
• Medical device regulatory and quality environment
• Cross-functional collaboration with quality, regulatory, and clinical teams
• Process-driven and compliance-focused role
• Training and development opportunities for entry-level professionals
Education / Experience
• Bachelor's Degree in Bio-Sciences, Engineering, Life Sciences, or related field required
• Experience in Medical Device, Pharmaceutical, Quality, Regulatory, Clinical, or related industry
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