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Complaint Handling Medical Device Jobs (NOW HIRING)

Masimo

Clinical Complaint Specialist

Irvine, CA

$80K - $100K/yr

Experience in the medical device, biotechnology, pharmaceutical, diagnostics, or healthcare industry. * Experience with complaint handling, adverse event reporting, post-market surveillance, or ...

Masimo

Clinical Complaint Specialist

Irvine, CA · On-site

$80K - $100K/yr

Experience in the medical device, biotechnology, pharmaceutical, diagnostics, or healthcare industry. * Experience with complaint handling, adverse event reporting, post-market surveillance, or ...

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Complaint Handling Medical Device information

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$39K

$68.7K

$97.5K

How much do complaint handling medical device jobs pay per year?

As of Jul 16, 2026, the average yearly pay for complaint handling medical device in the United States is $68,656.00, according to ZipRecruiter salary data. Most workers in this role earn between $66,000.00 and $69,000.00 per year, depending on experience, location, and employer.

What is a Complaint Handling Medical Device job?

A Complaint Handling Medical Device job involves reviewing, investigating, and documenting customer complaints related to medical devices. Professionals in this role ensure compliance with regulatory requirements, analyze complaint trends, and support corrective and preventive actions (CAPA). They collaborate with quality, regulatory, and engineering teams to assess potential risks and improve product safety. This role is essential for maintaining compliance with FDA, ISO 13485, and other regulatory standards.

What are some common challenges encountered in a Complaint Handling Medical Device role?

Professionals in Complaint Handling for Medical Devices often face the challenge of investigating complex product issues while adhering to strict regulatory timelines. They must balance thorough analysis with clear documentation, frequently collaborating with cross-functional teams such as engineering, quality assurance, and regulatory affairs. Handling a high volume of complaints and prioritizing cases based on risk or severity also requires strong organizational skills. Successfully overcoming these challenges is essential to ensure product safety, maintain compliance, and support continual improvement efforts within the company.

What are the key skills and qualifications needed to thrive in the Complaint Handling Medical Device position, and why are they important?

To thrive in Complaint Handling for Medical Devices, you need knowledge of medical device regulations, experience with complaint investigations, and typically a background in science, engineering, or a related field. Familiarity with quality management systems (QMS), complaint handling databases, and industry standards such as ISO 13485 and FDA 21 CFR Part 820 is crucial. Excellent analytical skills, attention to detail, and clear communication help professionals stand out in this position. These qualifications are vital because they ensure effective complaint resolution, regulatory compliance, and patient safety in a highly regulated industry.

More about Complaint Handling Medical Device jobs
What cities are hiring for Complaint Handling Medical Device jobs? Cities with the most Complaint Handling Medical Device job openings:
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Complaint Handling Medical Device jobs near you
Infographic showing various Complaint Handling Medical Device job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, 1% Temporary, 1% Contract, and 1% Nights. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $68,656 per year, or $33 per hour.
Medical Device Complaint Specialist

Medical Device Complaint Specialist

Three Point Solutions

Lafayette, CO • On-site

$27 - $29/hr

Contractor

Posted yesterday

New

Job description

Job Title:         Medical Device Complaint Specialist

Client:              Medical Device Manufacturing Company

Duration:         6 Months (Possibility of Extension)

Location:         Lafayette, CO 80026

Shift:                1st Shift (Onsite 4 days/week, Remote 1 day/week)

Description:

  • Evaluate, process, and investigate product complaints and adverse events in compliance with FDA and global regulatory requirements.
  • Prepare and maintain accurate Medical Device Reports (MDRs) and complaint documentation.
  • Manage complaint intake, case processing, reporting, and follow-up activities.
  • Support regulatory reporting programs and improve complaint handling processes.
  • Maintain complaint databases and ensure investigations are completed accurately and on time.
  • Collaborate with cross-functional teams to resolve product quality and regulatory issues.
  • Ensure compliance with GDP, GMP, quality systems, and company procedures.
  • Support assigned projects and provide guidance to entry-level team members when needed.

Required Skills:

  • Medical Device Complaint Handling
  • Medical Device Reporting (MDR)
  • Regulatory Compliance
  • Technical Writing
  • Microsoft Office (Outlook, Word, Excel)
  • Database Management
  • Attention to Detail
  • Communication & Documentation

Preferred Skills:

  • Medical Terminology
  • Good Documentation Practices (GDP)
  • Good Manufacturing Practices (GMP)
  • Quality Systems
  • Database / OneNote Experience
  • Science, Healthcare, or Engineering Background

Education:

  • Bachelor's degree in Science, Healthcare, Engineering, or a related field.

Experience:

  • 0–2 years of experience in medical devices, healthcare, regulatory affairs, quality, or complaint handling.

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