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Complaint Handling Medical Device Jobs (NOW HIRING)

Masimo

Clinical Complaint Specialist

Irvine, CA · On-site

$80K - $100K/yr

Experience in the medical device, biotechnology, pharmaceutical, diagnostics, or healthcare industry. * Experience with complaint handling, adverse event reporting, post-market surveillance, or ...

Masimo

Clinical Complaint Specialist

Irvine, CA · On-site

$80K - $100K/yr

Experience in the medical device, biotechnology, pharmaceutical, diagnostics, or healthcare industry. * Experience with complaint handling, adverse event reporting, post-market surveillance, or ...

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Complaint Handling Medical Device information

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$39K

$68.7K

$97.5K

How much do complaint handling medical device jobs pay per year?

As of Aug 9, 2026, the average yearly pay for complaint handling medical device in the United States is $68,656.00, according to ZipRecruiter salary data. Most workers in this role earn between $66,000.00 and $69,000.00 per year, depending on experience, location, and employer.

What is a complaint handling medical device?

A Complaint Handling Medical Device job involves reviewing, investigating, and documenting customer complaints related to medical devices. Professionals in this role ensure compliance with regulatory requirements, analyze complaint trends, and support corrective and preventive actions (CAPA). They collaborate with quality, regulatory, and engineering teams to assess potential risks and improve product safety. This role is essential for maintaining compliance with FDA, ISO 13485, and other regulatory standards.

What are some common challenges encountered in a complaint handling medical device role?

Professionals in Complaint Handling for Medical Devices often face the challenge of investigating complex product issues while adhering to strict regulatory timelines. They must balance thorough analysis with clear documentation, frequently collaborating with cross-functional teams such as engineering, quality assurance, and regulatory affairs. Handling a high volume of complaints and prioritizing cases based on risk or severity also requires strong organizational skills. Successfully overcoming these challenges is essential to ensure product safety, maintain compliance, and support continual improvement efforts within the company.

What are the key skills and qualifications needed to thrive in the complaint handling medical device position, and why are they important?

To thrive in Complaint Handling for Medical Devices, you need knowledge of medical device regulations, experience with complaint investigations, and typically a background in science, engineering, or a related field. Familiarity with quality management systems (QMS), complaint handling databases, and industry standards such as ISO 13485 and FDA 21 CFR Part 820 is crucial. Excellent analytical skills, attention to detail, and clear communication help professionals stand out in this position. These qualifications are vital because they ensure effective complaint resolution, regulatory compliance, and patient safety in a highly regulated industry.

More about Complaint Handling Medical Device jobs
What cities are hiring for Complaint Handling Medical Device jobs? Cities with the most Complaint Handling Medical Device job openings:
What are the most commonly searched types of Complaint Handling Medical Device jobs? The most popular types of Complaint Handling Medical Device jobs are:
What states have the most Complaint Handling Medical Device jobs? States with the most job openings for Complaint Handling Medical Device jobs include:
What job categories do people searching Complaint Handling Medical Device jobs look for? The top searched job categories for Complaint Handling Medical Device jobs are:
Complaint Handling Medical Device jobs near you
Infographic showing various Complaint Handling Medical Device job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 15% Part Time, and 6% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $68,656 per year, or $33 per hour.

Medical Device Complaint Specialist

Three Point Solutions, Inc.

Moundsview, MN • On-site

Full-time

Re-posted 21 days ago

Job description

Job Title: Medical Device Complaint Specialist
Client: Medical Device Manufacturing Company
Location: Mounds View, MN 55112
Duration: 12 Months (Possible Extension)
Shift: 1st Shift
Job Summary
Entry-level medical device safety and complaint investigation role responsible for intake, documentation, adverse event reporting, MDR submissions, and vigilance activities for Neurovascular products while ensuring compliance with regulatory requirements.
Key Responsibilities
• Review, document, and investigate product complaints
• Process Medical Device Reports (MDRs) and adverse event cases
• Maintain accurate complaint and vigilance records
• Analyze safety and clinical data for reporting purposes
• Ensure compliance with FDA and global regulatory requirements
• Support complaint investigations and follow-up activities
• Collaborate with cross-functional teams and external partners
• Assist with process improvements and quality initiatives
• Prepare regulatory documentation and reports
Core Duties
• Complaint handling & investigation
• Medical Device Reporting (MDR)
• Adverse event processing
• Regulatory compliance support
• Safety data review & analysis
• Documentation & case management
Required Skills
• Critical thinking and decision-making
• Strong attention to detail
• Excellent written and verbal communication
• Investigation and problem-solving skills
• Documentation and record management
• Organization and time management
Preferred Skills
• Medical device industry experience
• Pharmaceutical industry experience
• Complaint handling experience
• Regulatory reporting knowledge
• Quality or compliance exposure
• Clinical data review experience
Technical / Functional Exposure
• Medical Device Reporting (MDR)
• Vigilance & Post-Market Surveillance
• Complaint Investigation
• Adverse Event Reporting (ADE)
• Regulatory Compliance
• Clinical & Safety Data Analysis
Work Environment
• Medical device regulatory and quality environment
• Cross-functional collaboration with quality, regulatory, and clinical teams
• Process-driven and compliance-focused role
• Training and development opportunities for entry-level professionals
Education / Experience
• Bachelor's Degree in Bio-Sciences, Engineering, Life Sciences, or related field required
• Experience in Medical Device, Pharmaceutical, Quality, Regulatory, Clinical, or related industry
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