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Senior Complaint Handling Medical Device Jobs (NOW HIRING)

Masimo

Clinical Complaint Specialist

Irvine, CA · On-site

$80K - $100K/yr

Experience in the medical device, biotechnology, pharmaceutical, diagnostics, or healthcare industry. * Experience with complaint handling, adverse event reporting, post-market surveillance, or ...

Masimo

Clinical Complaint Specialist

Irvine, CA

$80K - $100K/yr

Experience in the medical device, biotechnology, pharmaceutical, diagnostics, or healthcare industry. * Experience with complaint handling, adverse event reporting, post-market surveillance, or ...

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How much do senior complaint handling medical device jobs pay per year?

As of Aug 31, 2026, the average yearly pay for senior complaint handling medical device in the United States is $118,258.00, according to ZipRecruiter salary data. Most workers in this role earn between $84,500.00 and $145,000.00 per year, depending on experience, location, and employer.
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Senior Complaint Handling Medical Device jobs near you
Infographic showing various Senior Complaint Handling Medical Device job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 15% Part Time, and 6% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $118,258 per year, or $56.9 per hour.

Medical Device Complaint Specialist

Three Point Solutions

Moundsview, MN • On-site

$25 - $27/hr

Contractor

Re-posted 12 days ago

Job description

Job Title:         Medical Device Complaint Specialist

Client:              Medical Device Manufacturing Company

Duration:         2 Years (Possible Extension)

Location:         Mounds View, MN 55112

Shift:                1st Shift

Key Responsibilities

  • Review and evaluate product complaints and adverse event reports.
  • Determine Medical Device Reporting (MDR) and Vigilance reporting eligibility.
  • Prepare and submit MDR, Vigilance Reports (VR), and Adverse Drug Experience (ADE) reports.
  • Monitor complaint investigations through closure and ensure timely follow-up.
  • Review product analysis and investigation results.
  • Ensure compliance with FDA and international (OUS) regulatory requirements.
  • Maintain complaint documentation and regulatory records.
  • Analyze clinical and safety data for regulatory reporting.
  • Collaborate with internal teams and external partners to collect complaint information.
  • Support medical device surveillance and post-market vigilance activities.
  • Maintain knowledge of new products, regulations, and reporting requirements.
  • Support continuous improvement of complaint handling and regulatory reporting processes.

Must-Have Requirements

  • Bachelor's Degree in a Science-related field.
  • 1–2 years of experience in Healthcare, Medical Device, Pharmaceutical, Safety, or Clinical Data Evaluation.
  • Strong computer skills (Microsoft Office, SAP, Siebel, Oracle Clinical, or similar systems).
  • Knowledge of complaint handling and adverse event documentation.
  • Strong analytical and problem-solving skills.
  • Excellent written and verbal communication skills.
  • High attention to detail.
  • Ability to work with regulatory documentation and confidential information.

Preferred Qualifications

  • Degree in Nursing, Biology, Pre-Med, Pre-Vet, Biomedical Engineering, or Biomedical Sciences.
  • Clinical or nursing background.
  • Medical Device industry experience.
  • Knowledge of FDA Medical Device Reporting (MDR) requirements.
  • Knowledge of anatomy and physiology.
  • Experience with complaint investigations and post-market surveillance.
  • Experience with regulatory reporting systems.

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