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Freelance Complaint Handling Medical Device Jobs

Medasource

Complaint Handling Specialist

Madison, WI · On-site

The ideal candidate will have hands-on medical device complaint handling experience and be comfortable partnering with cross-functional teams to ensure complaints are thoroughly investigated and ...

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Anika

Senior Complaint Specialist

Bedford, MA · On-site

$80 - $100/hr

In this role, you serve as a subject matter expert in complaint handling, medical device reporting, and post‑market quality systems. How You'll Contribute * Manage the end‑to‑end lifecycle of ...

Masimo Corporation

$80 - $100/hr

Experience in the medical device, biotechnology, pharmaceutical, diagnostics, or healthcare industry. * Experience with complaint handling, adverse event reporting, post-market surveillance, or ...

Masimo

Clinical Complaint Specialist

Irvine, CA

$80K - $100K/yr

Experience in the medical device, biotechnology, pharmaceutical, diagnostics, or healthcare industry. * Experience with complaint handling, adverse event reporting, post-market surveillance, or ...

Masimo

Clinical Complaint Specialist

Irvine, CA · On-site

$80K - $100K/yr

Experience in the medical device, biotechnology, pharmaceutical, diagnostics, or healthcare industry. * Experience with complaint handling, adverse event reporting, post-market surveillance, or ...

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Freelance Complaint Handling Medical Device information

What is the difference between Freelance Complaint Handling Medical Device vs Freelance Quality Assurance Medical Device?

AspectFreelance Complaint Handling Medical DeviceFreelance Quality Assurance Medical Device
CertificationsISO 13485, Medical Device RegulationsISO 13485, Quality Management System Standards
Work EnvironmentCustomer feedback, post-market surveillanceProcess audits, compliance checks
Employer & Industry UsageMedical device companies, regulatory bodiesManufacturers, certification bodies
Search & Comparison IntentHandling complaints, post-market issuesEnsuring quality, compliance processes

While both roles involve working within the medical device industry and require knowledge of ISO 13485, complaint handling focuses on managing customer feedback and post-market issues, whereas quality assurance emphasizes maintaining compliance and improving manufacturing processes. Understanding these differences helps professionals choose the right freelance opportunity based on their skills and interests.

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Freelance Complaint Handling Medical Device jobs near you
Infographic showing various Freelance Complaint Handling Medical Device job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 15% Part Time, and 6% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution.

Medical Device Complaint Specialist

Three Point Solutions

Moundsview, MN • On-site

$24 - $27/hr

Contractor

Re-posted 20 days ago

Job description

Job Title:         Medical Device Complaint Specialist

Client:              Medical Device Manufacturing Company
Location:         Mounds View, MN 55112
Duration:         12 Months (Possible Extension)
Shift:                1st Shift

Job Summary

Entry-level medical device safety and complaint investigation role responsible for intake, documentation, adverse event reporting, MDR submissions, and vigilance activities for Neurovascular products while ensuring compliance with regulatory requirements.

Key Responsibilities

• Review, document, and investigate product complaints
• Process Medical Device Reports (MDRs) and adverse event cases
• Maintain accurate complaint and vigilance records
• Analyze safety and clinical data for reporting purposes
• Ensure compliance with FDA and global regulatory requirements
• Support complaint investigations and follow-up activities
• Collaborate with cross-functional teams and external partners
• Assist with process improvements and quality initiatives
• Prepare regulatory documentation and reports

Core Duties

• Complaint handling & investigation
• Medical Device Reporting (MDR)
• Adverse event processing
• Regulatory compliance support
• Safety data review & analysis
• Documentation & case management

Required Skills

• Critical thinking and decision-making
• Strong attention to detail
• Excellent written and verbal communication
• Investigation and problem-solving skills
• Documentation and record management
• Organization and time management

Preferred Skills

• Medical device industry experience
• Pharmaceutical industry experience
• Complaint handling experience
• Regulatory reporting knowledge
• Quality or compliance exposure
• Clinical data review experience

Technical / Functional Exposure

• Medical Device Reporting (MDR)
• Vigilance & Post-Market Surveillance
• Complaint Investigation
• Adverse Event Reporting (ADE)
• Regulatory Compliance
• Clinical & Safety Data Analysis

Work Environment

• Medical device regulatory and quality environment
• Cross-functional collaboration with quality, regulatory, and clinical teams
• Process-driven and compliance-focused role
• Training and development opportunities for entry-level professionals

Education / Experience

• Bachelor's Degree in Bio-Sciences, Engineering, Life Sciences, or related field required
• Experience in Medical Device, Pharmaceutical, Quality, Regulatory, Clinical, or related industry

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