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Temporary Capital One Call Center Jobs (NOW HIRING)

Maximus

Tier 1 Call Center Agent

San Antonio, TX · On-site

$13.50 - $17.75/hr

Description & Requirements Maximus is looking to hire a Tier 1 Call Center Agent. This position is onsite and requires an active TS/SCI clearance. Job-Specific Essential Duties and Responsibilities:

Just Staffing

Call Center

Surprise, AZ

$15.50 - $19.50/hr

... temporary and contract opportunities. We pride ourselves on our commitment to building strong ... - 1+ years of experience as a Customer Service Representative or in a similar call center role ...

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How much do temporary capital one call center jobs pay per hour?

As of Jul 4, 2026, the average hourly pay for temporary capital one call center in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

Does Capital One allow work from home?

For the Temporary Capital One Call Center role, work from home options are often available depending on the company's current policies and the specific position. These roles typically require remote work skills and reliable internet access, with some positions offering full-time remote work and others requiring in-office presence. Candidates should review the job listing for specific work location details and remote work eligibility.

Is it hard to get hired by Capital One?

For a Temporary Capital One Call Center position, the hiring process typically involves submitting an application, passing a phone or in-person interview, and demonstrating customer service skills. While competition can vary, having relevant experience and good communication skills can improve your chances of being hired. The process is generally straightforward but may require passing background checks and training requirements.

What are the key skills and qualifications needed to thrive as a Temporary Capital One Call Center Representative, and why are they important?

To thrive as a Temporary Capital One Call Center Representative, you need strong customer service skills, basic computer proficiency, and typically a high school diploma or equivalent. Familiarity with CRM software, call center phone systems, and secure data handling procedures is often required. Outstanding communication, problem-solving abilities, and patience help you excel in resolving customer inquiries and working within a team. These skills ensure efficient support, high customer satisfaction, and compliance with company and regulatory standards.

What are Temporary Capital One Call Center jobs?

Temporary Capital One Call Center jobs are short-term positions where employees handle customer inquiries, provide account support, and assist with banking services over the phone for Capital One. These roles are typically hired to manage increased call volume during busy periods or for special projects. Temporary employees are expected to deliver excellent customer service, follow company protocols, and may have the opportunity to transition to permanent roles depending on performance and business needs.

How can I make 2000 a week working from home?

A Temporary Capital One Call Center representative can potentially earn $2000 a week by working full-time hours, often requiring strong communication skills and familiarity with customer service tools. Achieving this income level may involve overtime, performance bonuses, or working during peak hours, depending on the company's pay structure and policies.

What can I expect in terms of training and support when starting a temporary position at the Capital One Call Center?

When you begin a temporary role at the Capital One Call Center, you'll typically participate in a structured training program that covers company policies, customer service protocols, and the use of relevant software systems. You'll receive hands-on guidance from experienced team members and supervisors, ensuring you are prepared to handle customer inquiries confidently. Ongoing support is available through team huddles, mentorship, and real-time assistance, helping you navigate any challenges that arise during your assignment. This collaborative environment is designed to help you acclimate quickly, even if you are new to call center work.
What cities are hiring for Temporary Capital One Call Center jobs? Cities with the most Temporary Capital One Call Center job openings:
What are the most commonly searched types of Capital One Call Center jobs? The most popular types of Capital One Call Center jobs are:
What states have the most Temporary Capital One Call Center jobs? States with the most job openings for Temporary Capital One Call Center jobs include:
Temporary Capital One Call Center jobs near you
Tier 1 Call Center Agent

Tier 1 Call Center Agent

Maximus

San Antonio, TX • On-site

$13.50 - $17.75/hr

Full-time

Medical, Life, Retirement, PTO

Posted 25 days ago

Maximus rating

6.9

Company rating: 6.9 out of 10

Based on 291 frontline employees who took The Breakroom Quiz

243rd of 437 rated business services

Job description

Description & Requirements

Maximus is looking to hire a Tier 1 Call Center Agent.

This position is onsite and requires an active TS/SCI clearance.

Job-Specific Essential Duties and Responsibilities:

  • Handles inbound and outbound customer contact including but not limited to voice, emails and online chat.
  • Listens actively to determine customer needs and answers questions.
  • Demonstrates courtesy, patience and professionalism while providing information to customers.
  • Research knowledge articles to answer and respond to customer inquiries pertaining to provided products and services.
  • Takes immediate action on service requests and provide first contact resolutions that are clear, meets the customer’s needs, and confirms the customer's understanding of the solution in accordance with DoD, USAF, and Program standards and guidelines.
  • Identifies concerns and routes to the appropriate department to address escalated customer and service issues.
  • Determines complexity of inquiry and if it should be escalated and routes inquiry in a timely manner.
  • Creates a record of the type of contact in the government hosted ServiceNow ITSM tool for referral and historical purposes.
  • Responsible for providing day-to-day technical support to customers for a range of hardware and software related systems.
  • Respond to and diagnose problems through discussion with users, which includes trouble shooting, fault rectification and problem escalation.
  • Provide effective and timely resolution of users’ problems, queries or complaints.
  • Assist in hardware and software evaluation.
  • Communicate information that requires some explanation or interpretation. Work is under moderate supervision. Problems are typically of a routine nature, but may at times require interpretation or deviation from standard procedures.

Job-Specific Minimum Requirements:

  • Associate degree in relevant technical field or at least 2 years’ experience in a technical help desk position or technical support.
  • Experience with software application troubleshooting and tiered escalation processes.
  • Experience with Information Technology Service Management Tools (ServiceNow, Jira Service Management, BMC Remedy etc.)
  • Familiarity with general networking and software applications.
  • IAT level 1 minimum, IAT level 2 preferred.
techjobs #clearance #veteransPage #DODAIRFORCE-CYBER

Minimum Requirements

TCS257, S2, Band 2

EEO Statement

Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

Pay Transparency

Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.

Accommodations

Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at applicantaccom@maximus.com.

Minimum Salary $ 25.00

Maximum Salary $ 30.00

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