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The Business Systems Administrator Senior is responsible for full performance complex work planning, designing, implementing, maintaining, and providing ongoing optimization and support for business/ERP applications including cloud or web based systems. Duties include creating complex functional and technical design specifications for business/ERP applications and collaborates with analysts and other IT professionals to design technical solutions. This position may perform lead work over lower level staff.

Additional Information
Department Name: Financial Systems Management
Job Status: Full time, 40 hours per week.
Shift: Full time Days, 8 hours per day. Hybrid.
Duties & Responsibilities

• Supports end users and provides Tier 1 and Tier 2 support for supported systems.
• Coordinates and communicates the development, implementation, and production of integrated technology systems.
• Provides technical consulting on complex projects and guidance concerning the business implications of the application of various systems.
• Creates systems documentation including business process flows (BPF), test scripts, user acceptance testing (UAT) scenarios, end-user documentation and guides and training materials.
• Responsible for training the user in the interpretation of information systems reports, report capabilities, and limitations.
• Assists in establishing systems analysis, configuration, and computer operations priorities in order to provide effective service to end users.
• Plans, develops and executes functional, system regression, integration and performance testing.
• Contacts and works with vendors to resolve complex software issues with delivered functionality.
• Researches vendor products to stay current on new and existing functionality. Considers future product capabilities in current designs.
• Creates appropriate tickets for documentation and approval in current ticketing system.
• Responds to tickets including troubleshooting, education and security needs.
• Gathers information for reported incidents and problems, assists with troubleshooting, and escalates as needed.
• Establishes and maintains robust working relationships with leaders and end-users within designated support area(s), as well as analysts.
• Conducts complex business needs assessments, cost/benefit analyses, and reviews business structure, policies, and operations to assist in supporting business/ERP applications.
• Collaborates with end users to validate and translate requirements into detailed delivery designs. Validates and confirms new or changed functionalities to ensure customer specifications are met.
• Maintains system security to ensure data confidentiality.
• Creates complex functional and technical design specifications and collaborates with analysts and other IT professionals to design solutions.
• Performs workflow assessments, capture business needs, and analyze internal systems to determine functional requirements for optimal utilization of business/ERP applications.
• Analyzes business processes and activities and recommends improvements to business processes.

Minimum Qualifications

• Degrees
  • Bachelor of Science
• Area of Study
  • No specific area of study
• Experience
  • Required:Five (5) years of related experience
• Equivalency
  • Combination of additional experience and education may substitute on a 1:1 year basis.
• Licenses & Certifications
  • None
• Additional Requirements
  • Not applicable Not applicable
• Competency
  • None

Preferred experience

• Administering UKG Pro Workforce Management (Dimensions or Kronos)
• Timekeeping, scheduling, accruals, and pay rules
• Labor tracking (job, cost center, productivity metrics)
• Workforce analytics dashboards and reporting
• Knowledge of staffing models (e.g., nurse-to-patient ratios, productivity benchmarks)
• SQL querying, SSIS package development and maintenance
• API integration and data extraction
• Python scripting for data transformation, automation, and API interaction.
• Tableau, Power BI, or Data Visualization
  

Salary Information
Pay is dependent on applicant's relevant experience.
Annual Salary Range (Based on 40 hours worked per week): $94,871.97 to $142,307.96
Benefits Information
Here, you matter. As a Children's Hospital Colorado team member, you will receive a competitive pay and benefits package designed to take care of your needs that includes base pay, incentives, paid time off, medical/dental/vision insurance, company provided life and disability insurance, paid parental leave, 403b employer match (retirement savings), a robust wellness program, and access to professional development tools, including an education benefit to help you advance your career.

As part of our Total Rewards package, Children's Colorado offers an annual employee bonus program that rewards eligible team members based on organizational performance. If organizational goals are met for the year, the bonus is paid out the following April.

Children's Colorado delivers annual base pay increases to eligible team members based on their performance over the previous year.
EEO Statement
It is our intention that all qualified applicants be given equal opportunity and that selection decisions be based on job-related factors. We do not discriminate on the basis of race, color, religion, national origin, sex, age, disability, or any other status protected by law or regulation. Be aware that none of the questions are intended to imply illegal preferences or discrimination based on non-job-related information. The position is expected to stay open until the posted close date. Please submit your application as soon as possible as the posting is subject to close at any time once a sufficient pool of qualified applicants is obtained.
Colorado Residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of attendance at or graduation from an educational institution. You will not be penalized for redacting or removing this information.

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