Description
As one of the nation's premier private athletic clubs and a Seattle institution, The Washington Athletic Club (WAC) is not simply a place to work, but a place to belong. The WAC features extensive amenities, such as fitness centers, a stunning pool, three restaurants, a hotel, a spa, banquet halls, and more. Built in 1930, our beautifully maintained 21-story building in downtown Seattle has landmark status.
The WAC is seeking individuals who are dedicated to being the best and are willing to embrace the Club's five core values: Leadership, Excellence, Integrity, Service and Sensitivity.
OVERVIEW
The Spa Coordinator oversees the front desk and member service coordination at the WAC spa. They coordinate scheduling, payments, and other administrative tasks.
We are seeking a Part-Time team member who can fulfill the following schedule:
Saturdays 8:30am- 5pm
Tuesday- Thursday 9:30am-1:30pm
POSITION RESPONSIBILITIES
Welcome members and guests warmly, providing personalized attention
Handle front desk duties such as answering the phone, offering information on services and products, and making/rescheduling appointments
Provide administrative support to service providers, managing client files and maintaining the spa environment
Work closely with the Spa Manager and other Spa Team Members to market, promote, and improve programs and services
Assist the Spa Manager in daily tasks such as cash balancing and inventory management
Participates in Spa staff meetings as needed
Other duties as assigned.
POSITION QUALIFICATIONS
A minimum of two (2) years of experience as a spa or salon receptionist
High school diploma or equivalent
Strong communication skills and a customer service mindset.
PAY INFORMATION
Pay: $21.30/hour
BENEFIT INFORMATION
Paid Time Off (PTO) - accrues at a rate of .0519 hours per hours worked to a maximum of 108 hours per year
401(K) with employer match
Employee Assistance Program
Fitness Reimbursement Program
ORCA Passport Program
Pet insurance available
Free daily meal (soup/salad bar)
Discount on spa services and products
Reciprocal Service Program: 1 free spa service per month (60-minute massage or equivalent)