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Office Administrator/Insurance Verification Specialist – Temp to Perm- Bronx, NY - MUST BE BILINGUL SPANISH

Are you a meticulous administrative powerhouse with a strategic mind for healthcare finance? Do you thrive in a fast-paced environment where your organizational prowess and financial acumen directly impact patient care and practice success? If you're ready to be the central pillar of our administrative and revenue cycle operations, then we have an exhilarating opportunity for you!

FlexStaff is seeking an exceptional Office Administrator/Insurance Verification Specialist to lead our client’s front office and master the critical function of insurance verification, ensuring seamless patient journeys and robust financial health.

Responsibilities:

As our Office Administrator/Insurance Verification Specialist, you'll wear multiple hats, each crucial to our success. You'll be the expert who:

• Leads & Empowers: Take charge of our administrative support staff, providing training, supervision, and mentorship to ensure the highest level of customer service and operational efficiency. You'll foster a team that truly shines!
• Masters Insurance Verification: Become the definitive expert in insurance verification and pre-authorization. You'll meticulously obtain accurate information via all appropriate methods, ensuring every patient's financial journey is clear and compliant.
• Guards Our Revenue: Oversee the daily processing of all billing, ensuring it's accurate, timely, and impeccably documented. You'll be the safeguard of our financial integrity.
• Ensures Compliance & Accuracy: Dive into clinician charts, reviewing them for completeness, accuracy, and full compliance with all regulations.
• Strategic Scheduler: Expertly coordinate practitioner schedules to guarantee optimal patient appointment coverage and efficient handling of out-of-office calls.
• Reports for Success: Provide or oversee the timely reporting of key statistics to management, offering vital insights into sales, revenue, cash flow, and patient dynamics.
• Office Maestro: Keep our operations running smoothly! From managing petty cash and maintaining office supplies to perfecting our filing systems, you'll ensure everything is organized and accessible.
• Collaborates & Supports: Provide essential clerical support when needed, stepping in to assist with phones, mail, and document preparation.

Qualifications:

We're looking for a highly organized, finance-savvy leader with a passion for precision.

• Healthcare Financial Acumen: 
  • A complete understanding of medical reimbursement and terminology.
  • Strong knowledge of state, federal, and regional collection and reimbursement laws.
  • Proven experience in patient financial counseling, with the ability to train and coach others in these critical skills.
• Leadership & Communication Prowess: 
  • Exceptional interpersonal, oral (including telephone), and written communication skills.
  • The ability to inspire, manage, and develop administrative staff.
• Organizational Virtuoso: 
  • Excellent organizational skills, impeccable attention to detail, and the ability to seamlessly manage multiple tasks.
  • Superb time management with a proven track record of meeting deadlines.
  • Extensive knowledge of office management procedures.
• Tech-Savvy Navigator: 
  • Advanced computer skills, including Windows-based office technologies and automated billing systems.
  • Proficiency with Microsoft Office Suite (or related software), with the ability to train/coach others.
  • Proficient in using all necessary office equipment (facsimile, calculator, postage machine, copiers, scanner), with the ability to train/coach others.
  • High school diploma or equivalent (required); Associate degree in office administration or related field (preferred).
  • At least three (3) years of comprehensive administrative and clerical experience (required).
  • At least three (3) years of dedicated healthcare billing/collections experience (required).
  • Experience in Orthopedics (preferred).
  • Familiarity with O&P Software (Medflex/OPIE) is a definite plus!

*Additional Salary Detail The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future. When determining a team member's base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts,