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Telus Health Solutions Jobs (NOW HIRING)

TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are ... We improve lives through our technology solutions and foster a culture of innovation that empowers ...

TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are ... We improve lives through our technology solutions and foster a culture of innovation that empowers ...

TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are ... We improve lives through our technology solutions and foster a culture of innovation that empowers ...

TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are ... You'll review logs, interpret system behavior, and deliver timely solutions that keep client ...

TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are ... You'll review logs, interpret system behavior, and deliver timely solutions that keep client ...

TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are ... You'll review logs, interpret system behavior, and deliver timely solutions that keep client ...

TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are ... You'll review logs, interpret system behavior, and deliver timely solutions that keep client ...

TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are ... You'll review logs, interpret system behavior, and deliver timely solutions that keep client ...

TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are ... You'll review logs, interpret system behavior, and deliver timely solutions that keep client ...

TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are ... You'll review logs, interpret system behavior, and deliver timely solutions that keep client ...

TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are ... You'll review logs, interpret system behavior, and deliver timely solutions that keep client ...

TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are ... You'll review logs, interpret system behavior, and deliver timely solutions that keep client ...

TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are ... You'll review logs, interpret system behavior, and deliver timely solutions that keep client ...

TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are ... You'll review logs, interpret system behavior, and deliver timely solutions that keep client ...

TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are ... You'll review logs, interpret system behavior, and deliver timely solutions that keep client ...

TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are ... You'll review logs, interpret system behavior, and deliver timely solutions that keep client ...

Join our team and what we'll accomplish together TELUS Health (US) Benefits Administration and Operations brings specialized expertise and innovative solutions to benefits administration, data ...

TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are ... You'll review logs, interpret system behavior, and deliver timely solutions that keep client ...

TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are ... We improve lives through our technology solutions and foster a culture of innovation that empowers ...

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Telus Health Solutions information

What is the difference between Telus Health Solutions vs Telus Health Customer Support Specialist?

AspectTelus Health SolutionsTelus Health Customer Support Specialist
CredentialsRelevant healthcare or IT certifications, technical knowledgeCustomer service experience, communication skills, basic technical knowledge
Work EnvironmentHealthcare technology settings, offices, remote support for healthcare providersCall centers, customer service departments, remote or on-site support
Employer & IndustryTelehealth, healthcare technology industry, Telus Health divisionTelecommunications, customer service within Telus Health services

Telus Health Solutions focuses on developing and implementing healthcare technology solutions, requiring technical expertise and industry-specific knowledge. In contrast, Telus Health Customer Support Specialists primarily handle customer inquiries, providing support and troubleshooting for Telus Health services, emphasizing communication skills and customer service experience. Both roles are integral to Telus Health but differ in responsibilities, skills, and work environment.

What are some common challenges faced by professionals working at Telus Health Solutions, and how can I prepare for them?

Professionals at Telus Health Solutions often navigate the complexities of integrating technology with healthcare processes, ensuring data security, and adapting to rapidly evolving digital health standards. Common challenges include working within cross-functional teams, managing sensitive patient information, and keeping up with regulatory requirements. To prepare, it's helpful to stay current with healthcare technologies, develop strong communication skills for effective collaboration, and understand privacy laws relevant to digital health. Embracing a proactive learning mindset can also support your success in this dynamic environment.

How much do you get paid at TELUS?

Salaries for Telus Health Solutions roles vary depending on the position, experience, and location. Entry-level positions typically start around $40,000 to $60,000 per year, while more experienced roles can earn upwards of $80,000 or more annually. Compensation may also include benefits such as health insurance and performance bonuses.

Is working for TELUS worth it?

Working as a Telus Health Solutions professional offers opportunities in the healthcare technology sector, often involving collaboration with healthcare providers and use of digital tools. Employees typically benefit from a stable work environment, competitive benefits, and opportunities for skill development. Job satisfaction depends on individual roles, team dynamics, and career goals.

What are the key skills and qualifications needed to thrive as a Telus Health Solutions professional, and why are they important?

To thrive at Telus Health Solutions, you generally need expertise in healthcare technology, project management, and a background in health informatics or a related field. Familiarity with electronic medical records (EMR) systems, digital health platforms, and relevant certifications like PMP or health IT credentials is highly valued. Strong communication, problem-solving, and client relationship skills help professionals excel in collaborating with healthcare providers and clients. These skills ensure effective implementation of digital health solutions that improve patient outcomes and streamline healthcare operations.

What is Telus Health Solutions?

Telus Health Solutions is a division of Telus, a Canadian telecommunications company, that specializes in providing digital health solutions to healthcare providers, organizations, and individuals. Their services include electronic medical records (EMR), virtual care platforms, health benefits management, and pharmacy solutions. Telus Health aims to improve access to healthcare, enhance the quality of care, and streamline healthcare processes through innovative technologies. They work with a wide range of clients, including hospitals, clinics, insurers, and employers, to support better health outcomes across Canada and internationally.

What jobs pay 2000 a day?

High-paying jobs that can reach $2,000 a day typically include specialized roles such as senior healthcare consultants, certain freelance or consulting positions, and highly experienced IT or software development contractors. These roles often require advanced skills, certifications, or extensive experience, and may involve project-based or contract work with flexible schedules.

What jobs are available at Telus Health?

Telus Health offers a variety of jobs including healthcare technology roles, software developers, clinical support specialists, project managers, and customer service representatives. These positions often require relevant technical skills, healthcare knowledge, and certifications, and may involve working in office, remote, or hybrid environments.
What states have the most Telus Health Solutions jobs? States with the most job openings for Telus Health Solutions jobs include:
What job categories do people searching Telus Health Solutions jobs look for? The top searched job categories for Telus Health Solutions jobs are:
Infographic showing various Telus Health Solutions job openings in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.
Disability Assistant

Disability Assistant

LifeWorks, Inc.

Detroit, MI โ€ข On-site

Full-time

Posted 11 days ago


Job description

TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health. As a global-leading health and well-being provider - encompassing physical, mental and financial health - TELUS Health is improving health outcomes for consumers, patients, healthcare professionals, employers and employees.
TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health. As a global-leading health and well-being provider - encompassing physical, mental and financial health - TELUS Health is improving health outcomes for consumers, patients, healthcare professionals, employers and employees.
Employees can be absent from work for a variety of reasons: casual absence, work-related illness and/or injury, or health issues requiring the employee to be away from the work place for an extended period. Our absence management program helps employers strategically manage those absences- focusing on reducing overall costs, realizing administrative efficiency, and enhancing support for employees and employers. All with the goal of returning employees to health and productivity.
The role of the Disability Assistant is to communicate with claimants and clients as it relates to initiating a claim or the status of a claim; to ensure claim documents are processed when received and to send out all documentation for claims in a timely manner; and to follow the initial claims process procedures for claims received.
Responsibilities:
  • Answers incoming calls; assisting customers in how to apply for a leave of absence, short term disability or reporting an incidental absence through the Automated Reporting system
  • Processes incoming documents.
  • Reviews and analyzes FMLA and STD documents received and determines if all necessary information has been provided to proceed with claim assignment / processing.
  • Informs claimants of documentation required to process claims, required timeframes, and claims status either by phone, written correspondence and/or claims system when inquiry is received.
  • Updates claim notes with appropriate claim and certification information.
  • Assists Case Managers and Nurse Consultants as needed
  • Will follow all processes as laid out in the Standard Operating Procedures (SOPs), and/or as detailed in trainings/meetings.
  • Other projects and tasks as assigned.

Qualifications:
  • The ideal candidate has 2 years of call center customer service experience
  • High School Diploma
  • Strong interpersonal and helping skills along with assessment and problem-solving skills.
  • Excellent computer skills and the ability to work primarily online in a paperless environment.
  • Able to work f/t hours between 8:00am-7:00pm EST, Mon-Fri

Strongly Preferred:
  • At least two (2) years experience in Human Resources,
  • Disability management and / or FML administration
  • Associate's Degree.

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A bit about us
We're a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.
TELUS Health is an Equal Opportunity Employer that aims to foster an inclusive culture that embraces diversity. It is our policy to hire without regard to race, color, creed, religion, national origin, citizenship status, sex, marital status, age, disability, sexual orientation or veteran status.We offer accommodation for applicants with disabilities, as required, during the recruitment process.
By applying to this role, you understand and agree that your information will be shared with the TELUS Group of Companies' Talent Acquisition team(s) and/or any leader(s) who will be part of the selection process.