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Telus Health Solutions Jobs (NOW HIRING)

OR ยท On-site

... solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world. TELUS Health is an Equal Opportunity ...

TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are ... We improve lives through our technology solutions and foster a culture of innovation that empowers ...

SQL Server Database Administrator

Westwood, MA ยท On-site

$56 - $70/hr

TELUS Health is a leading health and well-being provider focused on improving health outcomes for ... lasting solutions โ€ข Ability to manage multiple priorities and work both independently and ...

Join Our Team and Succeed Together TELUS Health (US) Benefits Administration and Operations practice brings specialized expertise and innovative solutions to benefits administration, data management ...

Disability Assistant TELUS Health is empowering every person to live their healthiest life. Guided ... We improve lives through our technology solutions and foster a culture of innovation that empowers ...

Our partner is looking for an Organic Growth Strategy Manager - TELUS Health based in Netherlands ... Access to cutting-edge technology, digital solutions, and industry-leading expertise.

TELUS Health Retirement and Benefits Solutions administers pension and benefits plans for a wide range of client organizations across Canada and the United States. There are approximately nine ...

TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are ... You'll review logs, interpret system behavior, and deliver timely solutions that keep client ...

TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are ... You'll review logs, interpret system behavior, and deliver timely solutions that keep client ...

TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are ... You'll review logs, interpret system behavior, and deliver timely solutions that keep client ...

TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are ... We improve lives through our technology solutions and foster a culture of innovation that empowers ...

TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are ... We improve lives through our technology solutions and foster a culture of innovation that empowers ...

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Telus Health Solutions information

What is the difference between Telus Health Solutions vs Telus Health Customer Support Specialist?

AspectTelus Health SolutionsTelus Health Customer Support Specialist
CredentialsRelevant healthcare or IT certifications, technical knowledgeCustomer service experience, communication skills, basic technical knowledge
Work EnvironmentHealthcare technology settings, offices, remote support for healthcare providersCall centers, customer service departments, remote or on-site support
Employer & IndustryTelehealth, healthcare technology industry, Telus Health divisionTelecommunications, customer service within Telus Health services

Telus Health Solutions focuses on developing and implementing healthcare technology solutions, requiring technical expertise and industry-specific knowledge. In contrast, Telus Health Customer Support Specialists primarily handle customer inquiries, providing support and troubleshooting for Telus Health services, emphasizing communication skills and customer service experience. Both roles are integral to Telus Health but differ in responsibilities, skills, and work environment.

What are some common challenges faced by professionals working at Telus Health Solutions, and how can I prepare for them?

Professionals at Telus Health Solutions often navigate the complexities of integrating technology with healthcare processes, ensuring data security, and adapting to rapidly evolving digital health standards. Common challenges include working within cross-functional teams, managing sensitive patient information, and keeping up with regulatory requirements. To prepare, it's helpful to stay current with healthcare technologies, develop strong communication skills for effective collaboration, and understand privacy laws relevant to digital health. Embracing a proactive learning mindset can also support your success in this dynamic environment.

How much do you get paid at TELUS?

Salaries for Telus Health Solutions roles vary depending on the position, experience, and location. Entry-level positions typically start around $40,000 to $60,000 per year, while more experienced roles can earn upwards of $80,000 or more annually. Compensation may also include benefits such as health insurance and performance bonuses.

Is working for TELUS worth it?

Working as a Telus Health Solutions professional offers opportunities in the healthcare technology sector, often involving collaboration with healthcare providers and use of digital tools. Employees typically benefit from a stable work environment, competitive benefits, and opportunities for skill development. Job satisfaction depends on individual roles, team dynamics, and career goals.

What are the key skills and qualifications needed to thrive as a Telus Health Solutions professional, and why are they important?

To thrive at Telus Health Solutions, you generally need expertise in healthcare technology, project management, and a background in health informatics or a related field. Familiarity with electronic medical records (EMR) systems, digital health platforms, and relevant certifications like PMP or health IT credentials is highly valued. Strong communication, problem-solving, and client relationship skills help professionals excel in collaborating with healthcare providers and clients. These skills ensure effective implementation of digital health solutions that improve patient outcomes and streamline healthcare operations.

What is Telus Health Solutions?

Telus Health Solutions is a division of Telus, a Canadian telecommunications company, that specializes in providing digital health solutions to healthcare providers, organizations, and individuals. Their services include electronic medical records (EMR), virtual care platforms, health benefits management, and pharmacy solutions. Telus Health aims to improve access to healthcare, enhance the quality of care, and streamline healthcare processes through innovative technologies. They work with a wide range of clients, including hospitals, clinics, insurers, and employers, to support better health outcomes across Canada and internationally.

What jobs pay 2000 a day?

High-paying jobs that can reach $2,000 a day typically include specialized roles such as senior healthcare consultants, certain freelance or consulting positions, and highly experienced IT or software development contractors. These roles often require advanced skills, certifications, or extensive experience, and may involve project-based or contract work with flexible schedules.

What jobs are available at Telus Health?

Telus Health offers a variety of jobs including healthcare technology roles, software developers, clinical support specialists, project managers, and customer service representatives. These positions often require relevant technical skills, healthcare knowledge, and certifications, and may involve working in office, remote, or hybrid environments.
What states have the most Telus Health Solutions jobs? States with the most job openings for Telus Health Solutions jobs include:
What job categories do people searching Telus Health Solutions jobs look for? The top searched job categories for Telus Health Solutions jobs are:
Infographic showing various Telus Health Solutions job openings in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.
Senior Customer Success Manager

Senior Customer Success Manager

LifeWorks, Inc.

New York, NY โ€ข On-site

Full-time

Posted 3 hours ago


Job description

TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health. As a global-leading health and well-being provider - encompassing physical, mental and financial health - TELUS Health is improving health outcomes for consumers, patients, healthcare professionals, employers and employees.
TELUS Health's Employer Solutions supports the total health and wellbeing of over 150 million lives worldwide with our clinical expertise, global presence and digital well-being platform. We empower healthier, happier, and more productive employees by combining our award-winning Employee Assistance Program with proactive wellness solutions in a digital ecosystem that helps them prevent and manage issues and concerns about family, health, life, money, and work.
As a Global Employee Engagement Platform serving over one hundred thousand companies and millions of employees worldwide, Integrated Health Solutions uses innovative technology and mobile-first user experience to deliver a Total Wellbeing Solution that people and companies love to use.
Our employees have access to the same high-quality well-being support and resources provided to our customers. We pride ourselves on providing a work environment that inspires innovation, connection and collaboration while also supporting your growth and development both personally and professionally. We value difference-makers, and individuals and teams who bring high energy, passion, and a relentless commitment to excellence to their roles.
Join our team and what we'll accomplish together
The Customer Success Team is responsible for the overall business and executive relationship with TELUS Health customers. The Senior Customer Success Manager (Sr Account Manager) strives to build trusted advisor relationships with our clients and help them drive higher employee engagement and an overall better level of wellness through the TELUS Health solutions.
The Senior CSM's focus will be to manage a book of business of enterprise global accounts. Responsibilities include strategic planning, managing, and measuring of the ongoing success of our customer base by leveraging performance metrics and finding new ways to grow and develop the business. The Senior CSM is outcome-focused and driven to help define and achieve client success.
What you'll do
  • Retaining, growing and managing TELUS Health's large account portfolios
  • Demonstrating a consultative client approach, with an ability to recognize what actions will demonstrate strong partnership to their client base, by developing a deep understanding of the clients' needs and business issues
  • Continually demonstrating a highly developed capacity to consult around workplace and/or organizational issues and developing creative solutions to those issues.
  • Maintaining the highest level of client loyalty by developing relationships at all levels within the client organization, particularly the C-level executives
  • Analyzing and interpreting reporting to recommend solutions to address workplace health issues
  • Assisting with issue escalations, and solution planning
  • Managing the account profitability including working with service delivery teams to support financially efficient management of the contract
  • Alignment with Senior Leadership teams as required, and collaborate with Sales, Implementation teams and other enabling groups to represent the voice of our customer and impact processes in a positive way
  • Participating in proposal development and presentations to prospective organizations and/or when existing clients go through a re-tendering process
  • Negotiating contracts and closing agreements
  • Assist client with marketing of the program and driving utilization of the benefit, including strategy, planning campaigns, and sharing marketing collateral.
  • Lead ongoing cadence of client touchpoints and quarterly business reviews to present program utilization, updates, insights and recommendations.
  • Working with an Account Service Representative on the administration of key corporate customers to ensure service delivery to contract and appropriate billing of services is complete

What you bring
  • Undergraduate degree in Business, Human Resources, Health Sciences or related field
  • 5 - 7 years of experience in Account Management, Success Management or other customer facing relationship role; experience in B2B sales is an asset
  • Familiarity with Employee Assistance, Wellness, Mental Health, Health Benefits, Recognition, Perks or Human Capital Management market
  • Proven experience in meeting retention and growth targets.
  • A strong consultative approach to problem-solving and project management, and a desire to exceed client expectations at every turn.
  • Strong business acumen.
  • High emotional intelligence and ability resolve conflict wherever it arises
  • Ability to be self-motivated and team-oriented
  • Demonstrated proficiency with the tools of the trade (laptop, smartphone, Microsoft Office products including Outlook and Teams, CRM applications)
  • Strong organizational skills, combined with efficiency and exceptional follow through
  • Desire and ability to negotiate and communicate successfully with clients
  • Clinical background in mental health is ideal but not required.
  • Ability to manage a territory of clients and prioritize your time and travel

Salary Range: $100,000 - $149,000
Sales Incentive Plan: $42,857 - $63,857
Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience. We encourage all qualified candidates to apply, even if the posted salary range doesn't match your expectations. We're open to discussing competitive compensation packages tailored to your experience level and expertise.
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A bit about us
We're a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.
TELUS Health is an Equal Opportunity Employer that aims to foster an inclusive culture that embraces diversity. It is our policy to hire without regard to race, color, creed, religion, national origin, citizenship status, sex, marital status, age, disability, sexual orientation or veteran status.We offer accommodation for applicants with disabilities, as required, during the recruitment process.
By applying to this role, you understand and agree that your information will be shared with the TELUS Group of Companies' Talent Acquisition team(s) and/or any leader(s) who will be part of the selection process.