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Telesales Agent Jobs (NOW HIRING)

Kuorum Partners Wealth

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Licensed Life Insurance Agent

Clearwater, FL · On-site

$50K - $100K/yr

Life Insurance Agents - Telesales Opportunity -- Inbound Leads, Hourly Pay + Uncapped Commissions ... Whether you're an experienced agent or new to the industry, we want to hear from you. No prior ...

VLD Group

Life Insurance Sales Agent

$104K - $136K/yr

... life insurance agent to join our team! You'll grow a list of prospective clients, market our ... Hybrid Sales Platform - Face-to-Face or Virtual (telesales/zoom) available * No cold calling, door ...

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Telesales Agent information

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How much do telesales agent jobs pay per year?

As of Sep 14, 2026, the average yearly pay for telesales agent in the United States is $64,822.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,000.00 and $81,500.00 per year, depending on experience, location, and employer.

What is a telesales agent?

A telesales agent is a customer service representative that works as a part of a sales team. In this role, you answer customer questions when they call and offer information to meet their needs rather than relying on high-pressure sales tactics. Your job duties include using the phone to contact potential customers, selling products over the telephone, asking questions and updating customer information, processing orders, and typing all relevant information into the database. There are no universal education requirements for this career, but you may need at least a high school diploma or GED certificate. Qualifications include interpersonal and communication skills and proven sales experience, preferably over the telephone.

What are the key skills and qualifications needed to thrive as a telesales agent?

To thrive as a Telesales Agent, you need strong communication, persuasion, and active listening skills, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, telephone systems, and sales scripts is typically required. Persistence, resilience, and a positive attitude are standout soft skills for handling rejections and building rapport with clients. These abilities are crucial for achieving sales targets, maintaining customer satisfaction, and driving business growth in a competitive environment.

What are some common challenges faced by telesales agents and how can they be addressed?

Telesales Agents often encounter challenges such as handling rejection, maintaining motivation during repetitive calls, and meeting sales targets in a fast-paced environment. Effective strategies to address these include developing strong communication and resilience skills, participating in regular team debriefs for support, and utilizing provided scripts and customer data to personalize pitches. Many organizations also offer ongoing training and mentorship programs to help agents stay engaged and improve their performance.

What is the difference between Telesales Agent vs Customer Service Representative?

AspectTelesales AgentCustomer Service Representative
Primary RoleSell products/services over the phoneAssist customers with inquiries and support
Required SkillsSales techniques, persuasion, communicationProblem-solving, communication, patience
Work EnvironmentOutbound calls, sales-focusedInbound calls, support-focused
Common CertificationsSales training, communication skillsCustomer service certifications, communication skills

While both roles involve phone communication, Telesales Agents focus on selling products or services, often with a target-driven environment. Customer Service Representatives primarily handle inquiries, resolve issues, and support customer satisfaction. Understanding these differences helps job seekers find the right role based on their skills and career goals.

How much do telesales agents make?

Telesales agents typically earn an average annual salary ranging from $25,000 to $50,000, depending on experience, location, and commission structure. Many positions include base pay plus commissions or bonuses based on sales performance.

Is a telesales agent a difficult job?

A telesales agent role involves making outbound calls to sell products or services, which can be challenging due to rejection and the need for strong communication skills. Success often depends on persistence, resilience, and the ability to handle rejection while meeting sales targets.
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Telesales Agent jobs near you
Infographic showing various Telesales Agent job openings in the United States as of September 2026, with employment types broken down into 89% Full Time, 8% Part Time, and 3% Contract. Highlights an 71% Physical, 2% Hybrid, and 27% Remote job distribution, with an average salary of $64,822 per year, or $31.2 per hour.

AI Prompt & Agent Developer

San Francisco, CA • On-site

OpenCall.ai (YC W24)
See more jobs at OpenCall.ai (YC W24)external

Full-time

Re-posted 24 days ago

Job description

Job Summary:
OpenCall.ai is a company focused on enhancing voice AI for multi-location medical groups. They are seeking an AI Prompt & Agent Developer to manage and optimize voice agent behaviors, utilizing data-driven approaches to improve customer interactions and performance metrics.
Responsibilities:
• Write and maintain the prompts that run in production. Intent classification, information extraction, availability negotiation, closing phrases, insurance verification flows, objection handling, edge-case recovery. You own behavior that touches every customer call.
• Ship iteratively against real call data. Every morning, you'll listen to failed calls from yesterday. Every afternoon, you'll deploy a fix. You’ll be using and helping to develop dashboards, call review tooling, and automated agents to accelerate the work.
• Build evaluation harnesses. You'll develop offline eval sets, run automated prompt optimization (we use GEPA-style approaches), and establish the test suites that let us ship changes without breaking live deployments.
• Human-in-the-loop onboarding. New customers come online constantly. You'll work with and iterate on our internal AI agents that translate a practice's intake form, their scheduling rules, and their quirks into an agent configuration. Every week, you'll be designing new evaluation metrics for these customers and helping to improve existing ones.
• QA and continuous improvement. You'll simulate real-world customer scenarios, measure outcomes, and monitor production agent performance so you can catch drift early and fix it fast.
Qualifications:
Required:
• 2+ years of experience with AI/ML, NLP, or prompt engineering in production
• Strong analytical and problem-solving mindset; comfort with ambiguity
• Excellent written and verbal communication skills
• Bachelor's degree and/or extensive experience in one or more of: Computer Science, Engineering, Math, Philosophy, Linguistics, Cognitive Science, English, Medicine, or a related field
• You've shipped prompts that broke production. Doesn't matter if it was at OpenAI, a chatbot startup, a research lab, or your own project. What matters is that you've felt the specific pain of a prompt that worked beautifully in dev and broke the second it hit real users.
• You're meticulous and careful. Looking at data for long stretches energizes you, as long as there's a signal. You stay organized when five things are in flight. We deploy multiple times a day, and we also run healthcare workflows where a bad change costs real money for real practices. You know the difference between moving fast and breaking things.
• Writing sensibility. The best prompt engineers are good writers. You notice register, rhythm, and word choice. You can tell why "Hello, cornerside dental? This is Ava, how can I help you out today? sounds warmer than "Hello, Cornerside Dental, this is Ava. How can I help you out today" out of a TTS.
• Analytical and empirical. You are relentlessly data-driven. Before you make changes, you proactively run experiments and measure. You don't ship because "I think this is better." You justify a change with "this moved booking rate from 78.2% to 81.4% on n=412 calls."
• Comfort with code. You don't need to be a senior engineer, but you should read Python fluently and TypeScript comfortably, and you can get almost any coding task done by pairing with modern AI coding tools.
Preferred:
• Python chops beyond reading: APIs, data pipelines, testing frameworks
• Prior work with voice AI, TTS, ASR, or telephony platforms (Twilio, etc.)
• Contact center, SaaS, or customer-facing tech background
• Healthcare or medical operations experience — you know what an NPI is, you've worked a front desk, you understand the weird chaos of dental scheduling
• Automated prompt optimization experience (DSPy, GEPA, MIPROv2)
• Fine-tuning experience
Company:
Turn missed calls into customers. Even million-dollar call centers lose 10-30% of revenue to abandonment. Founded in 2022, the company is headquartered in San Francisco, USA, with a team of 2-10 employees. The company is currently Early Stage.

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