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Telesales Agent Jobs (NOW HIRING)

Devoted Health

Licensed Telesales Agent

Nottingham, MD · On-site +1

$24 - $26/hr

Join our team as a Telesales Agent - Empower your career with Devoted Health! A bit about this role: The Telesales Agent plays a pivotal role in representing Devoted Health during initial ...

AnswerNet

Outbound Telesales Agent-Remote

$13 - $15/hr

A Remote Customer Service Agent makes Outbound calls to medical offices that could potentially become our customers. Our most effective agents have a strong tele-sales background and can follow the ...

Exact Medicare

Be Seen First

Medicare Sales Agent

Charlotte, NC · Remote

$50K - $150K/yr

Independent Medicare Sales Agent (with leads in your area for in person sales) OR 1099 Telesales Agent Inbound & Outbound calls provided Job Type: Contract / Commission-Based Industry: Insurance ...

AnswerNet

Outbound Telesales Agent-Remote

$14.25/hr

Ability to take directions from leadership via Zoom and chat Understanding that agent activity is closely monitored using call center technology to track productivity and quality. At least 1 year of ...

Insurance Solutions

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REMOTE MEDICARE INSURANCE AGENTS WITH LEADS AND SUPPORT

Mobile, AL · Remote

$70K - $150K/yr

If you are an experienced Medicare field agent or telesales agent in one of the following states, we may be a great fit for you: Georgia South Carolina Alabama Florida Kentucky Colorado Ohio ...

Insurance Solutions

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REMOTE MEDICARE INSURANCE AGENTS WITH LEADS AND SUPPORT

Columbia, SC · Remote

$70K - $150K/yr

If you are an experienced Medicare field agent or telesales agent in one of the following states, we may be a great fit for you: Georgia South Carolina Alabama Florida Kentucky Colorado Ohio ...

Insurance Solutions

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REMOTE MEDICARE INSURANCE AGENTS WITH LEADS AND SUPPORT

Atlanta, GA · Remote

$70K - $150K/yr

If you are an experienced Medicare field agent or telesales agent in one of the following states, we may be a great fit for you: Georgia South Carolina Alabama Florida Kentucky Colorado Ohio ...

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Telesales Agent information

See salary details

$26.5K

$64.8K

$116.5K

How much do telesales agent jobs pay per year?

As of Jun 9, 2026, the average yearly pay for telesales agent in the United States is $64,822.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,000.00 and $81,500.00 per year, depending on experience, location, and employer.

What Is a Telesales Agent?

A telesales agent is a customer service representative that works as a part of a sales team. In this role, you answer customer questions when they call and offer information to meet their needs rather than relying on high-pressure sales tactics. Your job duties include using the phone to contact potential customers, selling products over the telephone, asking questions and updating customer information, processing orders, and typing all relevant information into the database. There are no universal education requirements for this career, but you may need at least a high school diploma or GED certificate. Qualifications include interpersonal and communication skills and proven sales experience, preferably over the telephone.

What are the key skills and qualifications needed to thrive as a Telesales Agent, and why are they important?

To thrive as a Telesales Agent, you need strong communication, persuasion, and active listening skills, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, telephone systems, and sales scripts is typically required. Persistence, resilience, and a positive attitude are standout soft skills for handling rejections and building rapport with clients. These abilities are crucial for achieving sales targets, maintaining customer satisfaction, and driving business growth in a competitive environment.

What are Telesales Agents?

Telesales Agents are professionals who use the telephone to sell products or services directly to customers. They typically work in call centers or for businesses, making outbound calls to potential clients or handling inbound inquiries. Their main responsibilities include presenting products, answering customer questions, processing orders, and meeting sales targets. Telesales Agents also maintain customer databases and may follow up with leads to close sales or provide additional information. Strong communication skills and persistence are key traits for success in this role.

What are some common challenges faced by Telesales Agents and how can they be addressed?

Telesales Agents often encounter challenges such as handling rejection, maintaining motivation during repetitive calls, and meeting sales targets in a fast-paced environment. Effective strategies to address these include developing strong communication and resilience skills, participating in regular team debriefs for support, and utilizing provided scripts and customer data to personalize pitches. Many organizations also offer ongoing training and mentorship programs to help agents stay engaged and improve their performance.

What is the difference between Telesales Agent vs Customer Service Representative?

AspectTelesales AgentCustomer Service Representative
Primary RoleSell products/services over the phoneAssist customers with inquiries and support
Required SkillsSales techniques, persuasion, communicationProblem-solving, communication, patience
Work EnvironmentOutbound calls, sales-focusedInbound calls, support-focused
Common CertificationsSales training, communication skillsCustomer service certifications, communication skills

While both roles involve phone communication, Telesales Agents focus on selling products or services, often with a target-driven environment. Customer Service Representatives primarily handle inquiries, resolve issues, and support customer satisfaction. Understanding these differences helps job seekers find the right role based on their skills and career goals.

More about Telesales Agent jobs
What are the most commonly searched types of Telesales Agent jobs? The most popular types of Telesales Agent jobs are:
Who are the top companies hiring for Telesales Agent jobs? The top employers for Telesales Agent jobs are:
What states have the most Telesales Agent jobs? States with the most job openings for Telesales Agent jobs include:
What job categories do people searching Telesales Agent jobs look for? The top searched job categories for Telesales Agent jobs are:
What are popular job titles related to Telesales Agent jobs? For Telesales Agent jobs, the most frequently searched job titles are:
Telesales Agent jobs near you
Infographic showing various Telesales Agent job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 5% Full Time, 61% Part Time, 32% Contract, and 1% Nights. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $64,822 per year, or $31.2 per hour.
Licensed Telesales Agent

Licensed Telesales Agent

Devoted Health

Nottingham, MD • On-site, Remote

$24 - $26/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 7 days ago

Devoted Health rating

9.0

Company rating: 9.0 out of 10

Based on 14 frontline employees who took The Breakroom Quiz

35th of 260 rated insurance

Job description

Job Description
Join our team as a Telesales Agent - Empower your career with Devoted Health!
A bit about this role:
The Telesales Agent plays a pivotal role in representing Devoted Health during initial interactions with prospective members. This position involves closing sales with Medicare beneficiaries over the phone or arranging face-to-face appointments with local agents. Additionally, the agent assesses healthcare needs, provides product information, and assists in selecting suitable plans. Following the peak selling season, the agent transitions to supporting the Member Service Guide team, focusing on member service, engagement and retention.
Our 3-week training program not only prepares you for your role, but it will set you up to achieve goals set during AEP season. Come prepared to immerse yourself in all things Devoted and learn what a leading player in the industry is doing for our members!
Work Schedule:
  • Training hours of operation: Monday-Friday 9:00 AM - 5:30 PM EST
  • A schedule will be provided to you at point of hire including evenings, weekend work & holidays
  • Please note: Telesales hours of operation are 7 days a week to include late hours during AEP

Why You'll Love It Here:
  • Highly Competitive Pay: $24-$26/hr plus commission, paid biweekly.
  • Training & Support: You'll join our 3-week virtual training to get up to speed fast on all things Devoted
  • Bonuses & Benefits: Quality incentive bonuses, 4 weeks of PTO, and generous medical, dental, and vision plans. Plus, 401k contributions with a match program, overtime opportunities, and equity.

Responsibilities and Impact will include:
  • Support inbound and outbound call campaigns, educating both prospective and current members about Devoted products, answering questions, and assisting with the completion of enrollment applications in compliance with Medicare requirements.
  • Establish rapport with prospective members by demonstrating a friendly, positive demeanor, patience, and empathy, while assessing their needs through effective questioning and active listening to offer solutions that convert them into customers.
  • Assist current members in evaluating their coverage, identifying gaps, and making appropriate plan changes when necessary, all while meeting and exceeding sales quotas and consistently achieving quality and productivity goals.
  • Support ongoing projects and execute all responsibilities in alignment with directives from the Telesales Leadership Team.
  • Transition from Telesales duties after the Annual Enrollment Period (AEP) to supporting the Member Service Guide team from December 15 through March 31, focusing on member service, engagement, and retention to ensure a seamless experience.

Required skills and experience:
  • Possession of a valid/current state health insurance license or the ability to obtain one before the start date; complete and maintain required Continuing Education Credits as required by States to maintain license.
  • Flexibility to work weekends and evenings as required by business needs.
  • Strong interpersonal skills, including the ability to build relationships, actively listen, and demonstrate empathy.
  • Problem-solving ability to identify opportunities, offer solutions and handle objections effectively.
  • Proactive and results-oriented mindset, capable of working independently and collaboratively within a team.
  • Demonstrated commitment to compliance, ethical conduct and goal achievement.
  • Proficiency in computer operations, with the ability to navigate multiple systems simultaneously.
  • Excellent time management, prioritization and adherence to schedules.

Desired skills and experience:
  • At least 3 months - 1 year of experience in telesales or teleservice
  • Bilingual proficiency in English and Spanish (preferred but not required).

#LI-Remote
Salary Range: $24-$26/hr plus commission
The pay range listed for this position is the range the organization reasonably and in good faith expects to pay for this position at the time of the posting. Once the interview process begins, your talent partner will provide additional information on the compensation for the role, along with additional information on our total rewards package. The actual base salary offered will depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job.
Our Total Rewards package includes:
  • Employer sponsored health, dental and vision plan with low or no premium
  • Generous paid time off
  • $100 monthly mobile or internet stipend
  • Stock options for all employees
  • Bonus eligibility for all roles excluding Director and above; Commission eligibility for Sales roles
  • Parental leave program
  • 401K program
  • And more....

*Our total rewards package is for full time employees only. Intern and Contract positions are not eligible.
Healthcare equality is at the center of Devoted's mission to treat our members like family. We are committed to a diverse and vibrant workforce.
At Devoted Health, we're on a mission to dramatically improve the health and well-being of older Americans by caring for every person like family. That's why we're gathering smart, diverse, and big-hearted people to create a new kind of all-in-one healthcare company - one that combines compassion, health insurance, clinical care, service, and technology - to deliver a complete and integrated healthcare solution that delivers high quality care that everyone would want for someone they love. Founded in 2017, we've grown fast and now serve members across the United States. And we've just started. So join us on this mission!
Devoted is an equal opportunity employer. We are committed to a safe and supportive work environment in which all employees have the opportunity to participate and contribute to the success of the business. We value diversity and collaboration. Individuals are respected for their skills, experience, and unique perspectives. This commitment is embodied in Devoted's Code of Conduct, our company values and the way we do business.
As an Equal Opportunity Employer, the Company does not discriminate on the basis of race, color, religion, sex, pregnancy status, marital status, national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.

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