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Telesales Agent Jobs (NOW HIRING)

DirectMeds

Account Resolution Agent- Remote

$20/hr

DirectMeds is seeking a motivated and detail-oriented Account Resolution Agent to support our growing telesales operations. In this role, you will be responsible for contacting past due accounts and ...

Stratford Davis

WI · On-site

$100K - $129K/yr

Life Insurance Agent | No Recruiting - Just Sell Newark, United States | Posted on 09/01/2026 Take ... Background in life insurance sales, telesales, or financial services * Strong communication ...

Stratford Davis

WI · On-site

$103K - $133K/yr

Life Insurance Agent | Premium Leads + Complete Sales System Oakland, United States Role Overview ... Background in life insurance sales, telesales, or financial services * Strong communication ...

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Telesales Agent information

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How much do telesales agent jobs pay per year?

As of Sep 13, 2026, the average yearly pay for telesales agent in the United States is $64,822.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,000.00 and $81,500.00 per year, depending on experience, location, and employer.

What is a telesales agent?

A telesales agent is a customer service representative that works as a part of a sales team. In this role, you answer customer questions when they call and offer information to meet their needs rather than relying on high-pressure sales tactics. Your job duties include using the phone to contact potential customers, selling products over the telephone, asking questions and updating customer information, processing orders, and typing all relevant information into the database. There are no universal education requirements for this career, but you may need at least a high school diploma or GED certificate. Qualifications include interpersonal and communication skills and proven sales experience, preferably over the telephone.

What are the key skills and qualifications needed to thrive as a telesales agent?

To thrive as a Telesales Agent, you need strong communication, persuasion, and active listening skills, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, telephone systems, and sales scripts is typically required. Persistence, resilience, and a positive attitude are standout soft skills for handling rejections and building rapport with clients. These abilities are crucial for achieving sales targets, maintaining customer satisfaction, and driving business growth in a competitive environment.

What are some common challenges faced by telesales agents and how can they be addressed?

Telesales Agents often encounter challenges such as handling rejection, maintaining motivation during repetitive calls, and meeting sales targets in a fast-paced environment. Effective strategies to address these include developing strong communication and resilience skills, participating in regular team debriefs for support, and utilizing provided scripts and customer data to personalize pitches. Many organizations also offer ongoing training and mentorship programs to help agents stay engaged and improve their performance.

What is the difference between Telesales Agent vs Customer Service Representative?

AspectTelesales AgentCustomer Service Representative
Primary RoleSell products/services over the phoneAssist customers with inquiries and support
Required SkillsSales techniques, persuasion, communicationProblem-solving, communication, patience
Work EnvironmentOutbound calls, sales-focusedInbound calls, support-focused
Common CertificationsSales training, communication skillsCustomer service certifications, communication skills

While both roles involve phone communication, Telesales Agents focus on selling products or services, often with a target-driven environment. Customer Service Representatives primarily handle inquiries, resolve issues, and support customer satisfaction. Understanding these differences helps job seekers find the right role based on their skills and career goals.

How much do telesales agents make?

Telesales agents typically earn an average annual salary ranging from $25,000 to $50,000, depending on experience, location, and commission structure. Many positions include base pay plus commissions or bonuses based on sales performance.

Is a telesales agent a difficult job?

A telesales agent role involves making outbound calls to sell products or services, which can be challenging due to rejection and the need for strong communication skills. Success often depends on persistence, resilience, and the ability to handle rejection while meeting sales targets.
More about Telesales Agent jobs

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What states have the most Telesales Agent jobs?

States with the most job openings for Telesales Agent jobs include:

What are popular job titles related to Telesales Agent jobs?

For Telesales Agent jobs, the most frequently searched job titles are:

Telesales Agent jobs near you
Infographic showing various Telesales Agent job openings in the United States as of September 2026, with employment types broken down into 89% Full Time, 8% Part Time, and 3% Contract. Highlights an 71% Physical, 2% Hybrid, and 27% Remote job distribution, with an average salary of $64,822 per year, or $31.2 per hour.

Account Resolution Agent- Remote

Remote

DirectMeds
See more jobs at DirectMedsexternal

$20/hr

Full-time

Medical, Dental, Vision, PTO

Re-posted 22 days ago

Job description

About Direct Meds
At Direct Meds, we prioritize care, trust, and solutions that focus on the individual. Headquartered in Salt Lake City, Utah, we are a fast-growing national team passionate about transforming the way people access the care they need. If you're driven by purpose and excited by growth, Direct Meds is the place to be.
Account Resolution Agent- Remote
Position: Account Resolution Agent - Remote
Compensation: $20/hour base pay + Performance-based commission
Note: The compensation listed above represents a good-faith estimate of the minimum and maximum target for this position. Actual compensation offered may vary depending on the candidate's geographic location, job-related skills, experience, and education.
DirectMeds is seeking a motivated and detail-oriented Account Resolution Agent to support our growing telesales operations.
In this role, you will be responsible for contacting past due accounts and assisting them in bringing their accounts to current status. This position requires strong communication skills, empathy, charm, strong inner drive, the ability to multitask, and comfort working across multiple systems simultaneously.
About DirectMeds
At Direct Meds, we prioritize care, trust, and solutions that focus on the individual. Headquartered in Salt Lake City, Utah, we are a fast-growing national team passionate about transforming the way people access the care they need. If you're driven by purpose and excited by growth, Direct Meds is the place to be.
Account Resolution Agents Responsibilities
  • Proactively call and message pass due accounts to resolve and bring them to current status
  • Resell the brand and customer experience, and positive feeling.
  • Handle administrative work to redo payment flows
  • Accurately log all interactions in CRM and internal systems
  • Navigate dialer systems (e.g., Five9) to manage outbound communication
  • Maintain daily and weekly account resolution completion quotas
  • Ensure all required documentation and notes are completed for each account resolved
  • Collaborate with team leads and internal teams as needed

Skills Required
  • Ability to work 40 hours per week (full-time)
  • Strong multitasking skills and attention to detail
  • Comfortable navigating multiple systems (CRM, dialer, patient portals)
  • Basic technical proficiency (uploading documents, managing systems)
  • Strong verbal and written communication skills in English
  • Ability to meet performance and productivity targets

Technical Requirements
  • Reliable computer (desktop or laptop)
  • Stable high-speed internet connection
  • USB or Bluetooth headset with microphone suitable for call handling

Preferred Qualifications
  • Prior experience in telesales, customer support, collections, billing and account receivables, account resolution, or call center environments
  • Experience using CRM systems and dialers (Five9, Zoho, etc.)
  • Bilingual is a plus (Spanish preferred)

What Success Looks Like
  • Consistently meeting or exceeding account resolution completion quotas
  • Efficiently handling a high volume of past due account interactions (phone and text message first)
  • Maintaining accurate and complete documentation
  • Providing a smooth and helpful experience for patients

What we offer
  • Competitive compensation: $20/hour base pay + Performance-based commission
  • Benefits Package (Health, Dental, Vision)
  • Fully Remote Position
  • Paid time off and company holidays
  • Opportunities for career growth within a rapidly scaling company
  • Exposure to cutting-edge therapies in wellness and longevity

Apply