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Telephone Market Research Jobs (NOW HIRING)

The Cadmus Group, Inc.

Market Research Analyst

Boston, MA · Hybrid

$60K - $70K/yr

Overview What You'll Be Doing Cadmus seeks a Research Analyst to join its Market Research ... Communicate professionally through conferencing/telephone and email with colleagues and clients in ...

Jobtailor

Director

Manhattan, NY · On-site

$150 - $230/hr

Must be able to mentor both junior and senior staff in both qualitative market research and pharmaceutical industry knowledge * Expert in moderating telephone/in-person in-depth interviews and focus ...

Omnicom

Director

Doylestown, PA · On-site

... market research and pharmaceutical industry knowledge Expert in moderating telephone/in-person in-depth interviews and focus groups Curious and open to exploring new methods and spearheading the ...

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Telephone Market Research information

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How much do telephone market research jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for telephone market research in the United States is $16.83, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $18.03 per hour, depending on experience, location, and employer.

What is telephone market research?

Telephone market research involves gathering information from individuals or businesses over the phone to understand their opinions, preferences, or behaviors. Researchers use structured questionnaires to collect data on products, services, or general market trends. This method allows companies to reach a broad audience quickly and obtain direct feedback, which is valuable for making informed business decisions. Telephone market research is commonly used for customer satisfaction surveys, political polling, and product testing.

What are the key skills and qualifications needed to thrive as a telephone market researcher?

To thrive as a Telephone Market Researcher, you need excellent verbal communication skills, active listening abilities, and basic computer literacy, typically supported by at least a high school diploma. Familiarity with data entry software, customer relationship management (CRM) systems, and survey platforms is commonly required. Persistence, professionalism, and adaptability help set top performers apart in this role. These skills ensure accurate data collection, effective engagement with respondents, and reliable research outcomes for clients.

What are some common challenges faced in a telephone market research role, and how can they be managed?

Telephone Market Research professionals often encounter challenges such as reaching reluctant respondents, handling rejection, and maintaining engagement during calls. Success in this role relies on developing strong communication skills, persistence, and adaptability to different respondent personalities. Many teams provide regular training, peer support, and feedback sessions to help researchers refine their techniques and stay motivated. Building rapport quickly and following a clear script can also make conversations more productive and enjoyable.

What is the difference between Telephone Market Research vs Customer Service Representative?

AspectTelephone Market ResearchCustomer Service Representative
Required CredentialsHigh school diploma; training in research methodsHigh school diploma; customer service training
Work EnvironmentCall centers, remote workCall centers, retail, office settings
Industry UsageMarket research firms, marketing departmentsRetail, telecom, service industries
Job FocusGathering consumer opinions, data collectionAssisting customers, resolving issues

While both roles involve phone communication, Telephone Market Research focuses on collecting consumer data for market analysis, whereas Customer Service Representatives handle customer inquiries and support. The skills and training overlap but serve different business needs.

More about Telephone Market Research jobs

What are the most commonly searched types of Telephone Market Research jobs?

The most popular types of Telephone Market Research jobs are:

What job categories do people searching Telephone Market Research jobs look for?

The top searched job categories for Telephone Market Research jobs are:

Telephone Market Research jobs near you
Infographic showing various Telephone Market Research job openings in the United States as of August 2026, with employment types broken down into 84% Full Time, 13% Part Time, and 3% Contract. Highlights an 86% Physical, 4% Hybrid, and 10% Remote job distribution, with an average salary of $34,999 per year, or $16.8 per hour.

Telephone Interviewer

Reconnaissance Market Research

Corpus Christi, TX • On-site

$12/hr

Part-time

Posted 7 days ago

Job description

Description
About Us:
At ReconMR we help some of the world's most prominent companies and organizations navigate their most pressing challenges. ReconMR is recognized as a leader in the Market Research industry. Join the team at ReconMR and join the conversation where you will work on important projects which provide critical information to help shape the future.
What you'll do:
As a Survey Research Telephone Interviewer, you will conduct outbound calls and survey respondents on a wide variety of topics. Telephone Interviewers collect survey data by phone and complete the following duties on a daily basis: making outbound phone calls, reading a script verbatim, asking questions to respondents, and recording responses to open ended questions or multiple choice questions. You will conduct telephone interviews, Polls, and Customer Satisfaction Surveys. Never any sales or collections. Be part of an exciting company and make a difference with your work!
Never any Sales or Collections.
Skill Requirements:
  • Good communication skills
  • Comfortable talking on the phone
  • Basic reading, computer, and typing skills
  • Basic understanding of good customer service

Experience
  • No experience necessary. Paid Training provided.
  • Open to applicants under 18 years of age

Schedules Available:
  • Choose your own schedule (18-40 hours per week) within our available shift options
  • Day Shift (8:00 AM - 4:00 PM)
  • Evening (4:00 PM -11:00 PM), and weekend hours available
  • Pay: $12 base pay (Bilinguals in specific languages earn additional wages)
  • One weekend shift (Saturday or Sunday) required

Benefits:
This Position is a part-time position, with flexible scheduling options.
  • Bi-Weekly Pay
  • Affordable Health Benefits (for those who qualify)
  • Flexible Scheduling
  • Incentive games (cash, games, prizes, etc.)
  • Opportunities for advancement

Interviews take up to 40 mins, and consist of basic interview questions and a reading assessment.
We are an Equal Opportunity Employer and do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or genetic information. We are committed to equal opportunity for individuals with disabilities and protected veterans.

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