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Telephone Market Research Jobs (NOW HIRING)

Open Minds

Market Research Associate

Gettysburg, PA · On-site

$40K/yr

Conduct research (web, email, and telephone) to support the client projects for OPEN MINDS corporate databases * Draft correspondence (emails) as directed to obtain market research data * Complete ...

Open Minds

Market Research Associate

Gettysburg, PA · On-site

$40K/yr

Conduct research (web, email, and telephone) to support the client projects for OPEN MINDS corporate databases * Draft correspondence (emails) as directed to obtain market research data * Complete ...

OPEN MINDS

Market Research Associate

Gettysburg, PA · On-site

$40K/yr

Conduct research (web, email, and telephone) to support the client projects for OPEN MINDS corporate databases * Draft correspondence (emails) as directed to obtain market research data * Complete ...

OPEN MINDS

Market Research Associate

Gettysburg, PA

$40K/yr

Conduct research (web, email, and telephone) to support the client projects for OPEN MINDS corporate databases * Draft correspondence (emails) as directed to obtain market research data * Complete ...

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Telephone Market Research information

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How much do telephone market research jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for telephone market research in the United States is $16.83, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $18.03 per hour, depending on experience, location, and employer.

What is telephone market research?

Telephone market research involves gathering information from individuals or businesses over the phone to understand their opinions, preferences, or behaviors. Researchers use structured questionnaires to collect data on products, services, or general market trends. This method allows companies to reach a broad audience quickly and obtain direct feedback, which is valuable for making informed business decisions. Telephone market research is commonly used for customer satisfaction surveys, political polling, and product testing.

What are the key skills and qualifications needed to thrive as a telephone market researcher?

To thrive as a Telephone Market Researcher, you need excellent verbal communication skills, active listening abilities, and basic computer literacy, typically supported by at least a high school diploma. Familiarity with data entry software, customer relationship management (CRM) systems, and survey platforms is commonly required. Persistence, professionalism, and adaptability help set top performers apart in this role. These skills ensure accurate data collection, effective engagement with respondents, and reliable research outcomes for clients.

What are some common challenges faced in a telephone market research role, and how can they be managed?

Telephone Market Research professionals often encounter challenges such as reaching reluctant respondents, handling rejection, and maintaining engagement during calls. Success in this role relies on developing strong communication skills, persistence, and adaptability to different respondent personalities. Many teams provide regular training, peer support, and feedback sessions to help researchers refine their techniques and stay motivated. Building rapport quickly and following a clear script can also make conversations more productive and enjoyable.

What is the difference between Telephone Market Research vs Customer Service Representative?

AspectTelephone Market ResearchCustomer Service Representative
Required CredentialsHigh school diploma; training in research methodsHigh school diploma; customer service training
Work EnvironmentCall centers, remote workCall centers, retail, office settings
Industry UsageMarket research firms, marketing departmentsRetail, telecom, service industries
Job FocusGathering consumer opinions, data collectionAssisting customers, resolving issues

While both roles involve phone communication, Telephone Market Research focuses on collecting consumer data for market analysis, whereas Customer Service Representatives handle customer inquiries and support. The skills and training overlap but serve different business needs.

More about Telephone Market Research jobs

What are the most commonly searched types of Telephone Market Research jobs?

The most popular types of Telephone Market Research jobs are:

What job categories do people searching Telephone Market Research jobs look for?

The top searched job categories for Telephone Market Research jobs are:

Telephone Market Research jobs near you
Infographic showing various Telephone Market Research job openings in the United States as of August 2026, with employment types broken down into 84% Full Time, 13% Part Time, and 3% Contract. Highlights an 86% Physical, 4% Hybrid, and 10% Remote job distribution, with an average salary of $34,999 per year, or $16.8 per hour.

Telephone Market Research Recruiter (Spanish/English Bilingual)

Nichols Research

Remote

$11 - $14/hr

Other

Re-posted 19 days ago

Job description

Nichols Research is an established national marketing research company headquartered in the San Francisco bay area.
We are seeking Telephone Recruiters who are able to work from home, to interview and invite respondents to participate in our clients' market research studies. As a Telephone Recruiter you will be interviewing respondents over the telephone using a scripted questionnaire, accurately record their responses in an Excel database, and invite those who qualify to participate in focus groups or other market research forum types, for which they will receive an honorarium for sharing their time and opinions. We are seeking outgoing individuals with a positive, professional attitude and excellent speaking skills, who are able to talk to all types of people, and are able to work effectively in a stand alone environment.
Important: We are ONLY hiring applicants who currently reside in one of the following states:
Alabama, Arkansas, Georgia, Idaho, Indiana, Iowa, Kansas, Kentucky, Louisiana, Mississippi, Minnesota, Montana, Nevada, New Hampshire, North Carolina, North Dakota, Oklahoma, South Carolina, South Dakota, Tennessee, Texas, Utah, West Virginia, Wisconsin, and Wyoming.
Applicants who do not reside in one of these states will not be considered. Please do not apply if you live outside of these locations.
We conduct market research studies on a wide variety of topics including current events, health care, customer/product satisfaction, politics, media usage, and many others.
As a telephone recruiter, you will:
  • place outbound calls through our VOIP telephone software
  • explain the study's purpose, answer questions, address concerns
  • read the computer-based scripted questions clearly and verbatim
  • accurately record answers into Excel databases
  • clarify vague or unclear responses
  • invite qualified respondents and record their information

This position does not involve any sales or telemarketing and is not commission-based. We provide paid training and flexible scheduling.
Details:
  • Starting pay ranges from $11.00 to $14.00 per hour
  • Pay increases based on your production and hours available to work
  • Your work will be guided by our experienced supervisors, and calls will be monitored for quality control and training purposes
  • Telephone recruiters with prior experience a plus
  • Spanish bi-lingual a plus
  • We provide the software for making the recruiting calls from your computer or mobile phone. You will not incur any telephone usage costs

To be considered for the position you will need the following:
  • Excellent reading, listening, and verbal communication skills
  • Dependability and professionalism
  • Good computer skills
  • A quiet work environment in your home, free from distractions
  • A home computer (desktop, laptop)
  • A web browser (Chrome, Firefox, etc)
  • A good internet connection with a minimum upload speed of 10 Mbps and download speed of 40Mbps. You can test your email speed by going to https://www.megapath.com/speedtestplus/
  • A personal mobile phone
  • Webcam, microphone, speakers

Apply