ZipRecruiter

Log In

1

Telephone Customer Service Jobs in Addison, IL (NOW HIRING)

Final Oaks Tree Service Inc.

Be Seen First

Administrative Secretary

Mundelein, IL · On-site

Provide exceptional telephone customer service * Assist with office management duties including supply inventory, organization of files Qualifications * Excellent communication and organizational ...

Arsenault Inc

Customer Service Representative

Chicago, IL · Remote

$16.50 - $22.50/hr

Two to three years clerical experience including word processing, various filing systems, and telephone customer service responsibilities. * Prior work in a healthcare setting or medical terminology ...

Domino's Franchise

Customer Service Rep02706

Aurora, IL · On-site

$15/hr

Customer Service Representative / Pizza Maker The following general description applies to all ... Job Duties • Deal directly with customers either by telephone, electronically or face to face ...

Ammega

Customer Service Representative

Franklin Park, IL · On-site

$16 - $21.75/hr

Utilize telephone sales and support skills to create interest and offer value-added products and services to customers. * Build and expand customer relationships and help ensure replacement and ...

AMMEGA

Customer Service Representative

Franklin Park, IL · On-site

$16 - $21.75/hr

Utilize telephone sales and support skills to create interest and offer value-added products and services to customers. * Build and expand customer relationships and help ensure replacement and ...

Ammega

Customer Service Representative

Franklin Park, IL

$16 - $21.75/hr

Utilize telephone sales and support skills to create interest and offer value-added products and services to customers. * Build and expand customer relationships and help ensure replacement and ...

Domino's Franchise

Customer Service Rep02785

Plainfield, IL · On-site

$15.50 - $21.25/hr

Taking telephone orders * Cleaning equipment & store daily * Preparing products to recipe ... Inclusive environment If you think you'd be our next great Pizza Cook / Customer Service Rep, APPLY ...

Domino's Franchise

Customer Service Rep09183

Deerfield, IL · On-site

$16.25 - $22/hr

Taking telephone orders * Cleaning equipment & store daily * Preparing products to recipe ... Inclusive environment If you think you'd be our next great Pizza Cook / Customer Service Rep, APPLY ...

Domino's Franchise

Customer Service Rep02937

Oswego, IL · On-site

$15.25 - $20.75/hr

Taking telephone orders * Cleaning equipment & store daily * Preparing products to recipe ... Inclusive environment If you think you'd be our next great Pizza Cook / Customer Service Rep, APPLY ...

next page

Showing results 1-20

All JobsTelephone Customer Service JobsTelephone Customer Service Jobs in Addison, IL

Telephone Customer Service information

See Addison, IL salary details

$9

$18

$26

How much do telephone customer service jobs pay per hour?

As of Aug 31, 2026, the average hourly pay for telephone customer service in Addison, IL is $18.83, according to ZipRecruiter salary data. Most workers in this role earn between $15.43 and $20.96 per hour, depending on experience, location, and employer.

What is a telephone customer service representative?

Telephone customer service representatives are professionals who assist customers over the phone by answering questions, resolving issues, processing orders, and providing information about products or services. They are the first point of contact for many businesses and play a key role in ensuring customer satisfaction. These representatives use communication and problem-solving skills to address customer needs efficiently and maintain a positive company image. They may work in call centers or remotely, handling a variety of inquiries and concerns.

What are the key skills and qualifications needed to thrive as a telephone customer service representative?

To thrive as a Telephone Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and telephone systems is essential. Patience, active listening, and a calm demeanor are standout soft skills for handling diverse customer interactions. These skills ensure efficient issue resolution, customer satisfaction, and a positive company image.

What are some common challenges faced by telephone customer service representatives, and how can they be managed effectively?

Telephone Customer Service representatives often encounter challenges such as handling difficult or upset customers, managing high call volumes, and resolving complex issues quickly. To manage these challenges, it's important to develop strong communication and active listening skills, remain patient and empathetic, and utilize any scripts or knowledge bases provided by the company. Support from supervisors and collaboration with team members can also help in sharing solutions and best practices, making the work environment more supportive and efficient.

What is the difference between Telephone Customer Service vs Call Center Representative?

AspectTelephone Customer ServiceCall Center Representative
Required CredentialsHigh school diploma or equivalent; customer service skillsHigh school diploma or equivalent; customer service skills
Work EnvironmentOffice or remote; direct customer interaction via phoneCall centers; high-volume inbound/outbound calls
Industry UsageRetail, telecom, banking, healthcareTelecom, tech support, sales, customer support
Search & Comparison IntentCustomer service roles involving phone supportCall center jobs focusing on high call volume

While both roles involve phone-based customer interactions, Telephone Customer Service emphasizes personalized support and problem-solving, often in a one-on-one setting. Call Center Representatives typically handle high call volumes, focusing on efficiency and standardized responses. Both roles require similar skills and credentials but differ mainly in work environment and scope of interaction.

How to get hired for remote telephone customer service?

To get hired for remote telephone customer service, candidates should have strong communication skills, a quiet work environment, and reliable internet. Employers often look for previous customer service experience, familiarity with CRM tools, and the ability to handle inquiries professionally, with some roles requiring specific certifications or training.

What are popular job titles related to Telephone Customer Service jobs in Addison, IL?

For Telephone Customer Service jobs in Addison, IL, the most frequently searched job titles are:

What job categories do people searching Telephone Customer Service jobs in Addison, IL look for?

The top searched job categories for Telephone Customer Service jobs in Addison, IL are:

What cities near Addison, IL are hiring for Telephone Customer Service jobs?

Cities near Addison, IL with the most Telephone Customer Service job openings:

Telephone Customer Service jobs near you
Infographic showing various Telephone Customer Service job openings in Addison, IL as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $39,171 per year, or $18.8 per hour.

Administrative Secretary

Final Oaks Tree Service Inc.

Mundelein, IL • On-site

Part-time

PTO

Posted 5 days ago

Be Seen First

After you apply to this job, you can share why you’re interested to jump to the top of the candidate list.

Job description

Job Summary
We are seeking a professional, organized, and motivated individual with strong communication, scheduling, customer service and multitasking skills to support daily tree service operations.


***Based on experience and performance you will be getting a 30 day trial.


Responsibilities

  • Answer incoming calls and assist customers
  • Schedule estimates and tree service appointments
  • Prepare invoices, work orders, and office documents
  • Ability to fill out & drop off certain city permits
  • Manage emails and customer communication
  • Maintain accurate records and data entry with software such as Microsoft & ArborStar software
  • Provide exceptional telephone customer service
  • Assist with office management duties including supply inventory, organization of files


Qualifications

  • Excellent communication and organizational skills
  • Strong computer proficiency (Microsoft Office/Google Workspace)
  • Ability to multitask and prioritize effectively
  • Professional and positive attitude
  • Office or administrative experience preferred
  • Bilingual (English/Spanish) is a plus