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Teleperformance Jobs in Texas (NOW HIRING)

Teleperformance USA

Licensed Insurance Advisor - WFH

Dallas, TX · On-site

$21.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Category : Customer Service/Support As a Licensed Insurance Specialist, Seasonal, you will serve as a primary point of contact for our clients, managing inbound and outbound communications with ...

Teleperformance USA

ADA Leave Specialist

Corpus Christi, TX · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Human Resources TP is a leading global provider of digital business services. We partner with the world's most prominent brands to optimize operations through advanced technology and sustainable ...

New

Teleperformance USA

Customer Service Specialist - Remote

Dallas, TX · On-site

$16.75 - $22.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Category : Customer Service/Support As a Customer Service Specialist, you will serve as a primary point of contact for our clients, managing inbound and outbound communications with professional ...

Teleperformance USA

Workforce Analyst

Brownsville, TX

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Category : Workforce Management Application Deadline: Ongoing until positions are filled. to apply, please visit the TP Careers site at About TP TP is a leading global provider of digital business ...

Teleperformance USA

Customer Service Specialist - Remote

Fort Worth, TX · On-site

$16.25 - $21.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Category : Customer Service/Support As a Customer Service Specialist, you will serve as a primary point of contact for our clients, managing inbound and outbound communications with professional ...

Teleperformance USA

ADA Leave Specialist

San Antonio, TX · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Job Title TP is a leading global provider of digital business services. We partner with the world's most prominent brands to optimize operations through advanced technology and sustainable business ...

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Teleperformance information

See Texas salary details

$10

$16

$23

How much do teleperformance jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for teleperformance in Texas is $16.69, according to ZipRecruiter salary data. Most workers in this role earn between $14.33 and $17.93 per hour, depending on experience, location, and employer.

What is the difference between Teleperformance vs Customer Service Representative?

AspectTeleperformanceCustomer Service Representative
Required CredentialsHigh school diploma or equivalent, sometimes college preferredHigh school diploma or equivalent
Work EnvironmentCall centers, remote or on-siteCall centers, remote or on-site
Employer & Industry UsageGlobal outsourcing company, serving various industriesVarious companies across industries, often outsourced roles
Common Search & ComparisonYesYes

Teleperformance is a leading outsourcing company that employs Customer Service Representatives (CSRs) to handle client inquiries. While CSRs work for various companies, Teleperformance provides a platform and training for CSRs to serve multiple clients. The roles are similar in credentials, environment, and industry usage, making them common points of comparison for job seekers.

What are the key skills and qualifications needed to thrive as a Teleperformance customer service representative, and why are they important?

To thrive as a Teleperformance Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with CRM systems, call center software, and basic computer proficiency are commonly required. Patience, active listening, and stress management are soft skills that set top performers apart in this role. These skills are crucial for delivering excellent customer support, resolving issues efficiently, and maintaining customer satisfaction in a high-volume environment.

What is Teleperformance?

Teleperformance is a global company that specializes in outsourced customer experience management, offering services such as customer care, technical support, and sales for many different industries. The company operates call centers and digital support hubs in numerous countries, helping clients interact with their customers through various channels including phone, chat, email, and social media. Teleperformance is known for providing multilingual support and scalable solutions to businesses of all sizes. Working at Teleperformance often involves roles like customer service representative, technical support agent, and team leader.

What are the common challenges faced by customer service representatives at Teleperformance, and how can new hires overcome them?

Customer service representatives at Teleperformance often encounter challenges such as managing high call volumes, addressing diverse customer concerns, and maintaining empathy during stressful interactions. New hires can overcome these by actively participating in training sessions, utilizing available knowledge bases, and seeking guidance from experienced team members. Additionally, practicing time management and stress-reduction techniques can help maintain a positive attitude and deliver quality service, even during peak periods.

What are the most commonly searched types of Teleperformance jobs in Texas?

The most popular types of Teleperformance jobs in Texas are:

What are popular job titles related to Teleperformance jobs in Texas?

For Teleperformance jobs in Texas, the most frequently searched job titles are:

What job categories do people searching Teleperformance jobs in Texas look for?

The top searched job categories for Teleperformance jobs in Texas are:

What cities in Texas are hiring for Teleperformance jobs?

Cities in Texas with the most Teleperformance job openings:

Teleperformance jobs near you
Infographic showing various Teleperformance job openings in Texas as of August 2026, with employment types broken down into 99% Full Time, and 1% Temporary. Highlights an 46% Physical, 8% Hybrid, and 46% Remote job distribution, with an average salary of $34,710 per year, or $16.7 per hour.

Bilingual Sales & Customer Service Representative - Onsite

Teleperformance

Brownsville, TX • On-site

$15/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 27 days ago

Teleperformance rating

5.5

Company rating: 5.5 out of 10

Based on 189 frontline employees who took The Breakroom Quiz

45th of 71 rated call and contact centers

Job description

Overview
This position will be located on-site in Brownsville, Texas.
As a Customer Support Specialist, you will serve as a primary point of contact for our clients, managing inbound and outbound communications with professional excellence. Utilizing a suite of web-based tools, you will efficiently resolve inquiries to ensure a seamless and positive customer experience. This role is ideal for individuals passionate about service delivery in a high-velocity environment.
Application Deadline: Applications will be accepted on an ongoing basis until all positions are filled.
To apply, click "Apply Now" in the job posting or visit the TP Careers site, https://www.tp.com/en-us/careers.
About TP
TP is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world's best brands streamline their business in meaningful and sustainable ways.
With more than 500,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment.
Benefits of working with TP include
TP offers benefits to you and your family. Eligible team members can take advantage of our comprehensive health benefits, which may include medical, vision, and dental.
We invest in and prioritize the mental health and well-being of our team members by providing resources, including Employment Assistance Programs, space in the form of health and personal time off (HPT), and leave programs as eligible.
We offer benefits and tools to help our team members and their families for their financial future. This includes offering competitive 401(K) plans, life insurance, supplemental medical coverage, critical care insurance, pet insurance, FSA plans, and retailer discounts.
Your Career Starts Here
Join us in transforming the digital business landscape. At TP, we blend cutting-edge high-tech solutions with an essential high-touch human connection. You will be a vital part of a team that empowers global companies to quickly adapt and deliver exceptional experiences.
Your potential for growth here is limitless. We are committed to fostering career advancement, as proven by the journey of our Chief Executive Officer Americas, who started as an agent and rose to the highest levels of the company. At TP, we provide the platform; your ambition sets the limit.
We also welcome applications from active-duty service members, veterans, and military families. Please mention your service to the recruiter!
Equal Opportunity Employer
TP is an Equal Opportunity Employer. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
If you require reasonable accommodation during the application process, please contact us at 877-877-3944 or contact us here. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation-related requests.
Responsibilities
Your Responsibilities:
  • Deliver exceptional service to our high value customers by providing best-in-class service
  • and solutions to grow customer relationships within set standards via phone and chat
  • channels.
  • Provide accurate information and assistance to customers regarding their credit card
  • accounts, products, and services.
  • Identify and resolve customer issues efficiently while adhering to company policies and
  • procedures.
  • Educate customers on the features and benefits of the credit card and savings products and
  • services.
  • Proactively identify opportunities to enhance the customer experience and promote
  • customer loyalty.
  • Maintain accurate records of customer interactions and transactions in the company's
  • systems.
  • Meet or exceed established goals for all performance metrics, including call/chat quality,
  • productivity, and schedule adherence to provide an exceptional level of service to
  • customers.
  • Provide first call/chat resolution while following strict procedures that meet regulatory
  • and compliance guidelines.

Qualifications
We're looking for fearless people - people who are inspired to deliver only the best in all that we do.
Qualifications
  • Must be 18 years of age or older.
  • 1+ year related customer service-related experience. (Preferred credit card customer service)
  • Availability to work a flexible schedule, including evenings, weekends, and holidays.
  • High School Diploma or equivalent.
  • Ability to type at least 25 words per minute.
  • Comfortable with desktop computer systems and have general knowledge of Windows-based systems.
  • Customer service and/or sales experience preferred.
  • College degree preferred but not required.

Preferred
  • 2+ years of solid working knowledge of all Customer Service functions within a contact center.
  • Demonstrated ability to understand and can clearly explain complex concepts in a customer centric manner.
  • Ability to de-escalate customer issues and provide best in class service.

Key Competencies
  • Process Excellence: Demonstrate commitment to following established procedures and be customer service driven.
  • Collaboration: Proven ability to collaborate effectively with team members, supervisors, and support departments to resolve customer issues and achieve performance goals.
  • Communication: Outstanding communication, listening, and analytical skills.
  • Organizational Skills: Strong organizational and problem-solving skills.
  • Emotional Intelligence: Ability to prioritize tasks and work well under pressure while remaining focused.
  • Open-Mindedness: Open-minded approach to feedback, evolving policies, and working within a structured schedule that includes a variety of shifts.
  • Critical Thinking: Sharp critical thinking skills, enabling quick analysis of customer issues and thoughtful, informed decision-making.
  • Solution-Oriented: Proactive approach to problem-solving with a focus on creating a positive customer experience.

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