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Teleperformance Jobsexternal in Dallas, TX (NOW HIRING)

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How much do teleperformance jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for teleperformance in Dallas, TX is $17.73, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $19.04 per hour, depending on experience, location, and employer.

What is Teleperformance?

Teleperformance is a global company that specializes in outsourced customer experience management, offering services such as customer care, technical support, and sales for many different industries. The company operates call centers and digital support hubs in numerous countries, helping clients interact with their customers through various channels including phone, chat, email, and social media. Teleperformance is known for providing multilingual support and scalable solutions to businesses of all sizes. Working at Teleperformance often involves roles like customer service representative, technical support agent, and team leader.

What are the key skills and qualifications needed to thrive as a Teleperformance customer service representative, and why are they important?

To thrive as a Teleperformance Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with CRM systems, call center software, and basic computer proficiency are commonly required. Patience, active listening, and stress management are soft skills that set top performers apart in this role. These skills are crucial for delivering excellent customer support, resolving issues efficiently, and maintaining customer satisfaction in a high-volume environment.

What are the common challenges faced by customer service representatives at Teleperformance, and how can new hires overcome them?

Customer service representatives at Teleperformance often encounter challenges such as managing high call volumes, addressing diverse customer concerns, and maintaining empathy during stressful interactions. New hires can overcome these by actively participating in training sessions, utilizing available knowledge bases, and seeking guidance from experienced team members. Additionally, practicing time management and stress-reduction techniques can help maintain a positive attitude and deliver quality service, even during peak periods.

What is the difference between Teleperformance vs Customer Service Representative?

AspectTeleperformanceCustomer Service Representative
Required CredentialsHigh school diploma or equivalent, sometimes college preferredHigh school diploma or equivalent
Work EnvironmentCall centers, remote or on-siteCall centers, remote or on-site
Employer & Industry UsageGlobal outsourcing company, serving various industriesVarious companies across industries, often outsourced roles
Common Search & ComparisonYesYes

Teleperformance is a leading outsourcing company that employs Customer Service Representatives (CSRs) to handle client inquiries. While CSRs work for various companies, Teleperformance provides a platform and training for CSRs to serve multiple clients. The roles are similar in credentials, environment, and industry usage, making them common points of comparison for job seekers.

What are popular job titles related to Teleperformance jobs in Dallas, TX?

For Teleperformance jobs in Dallas, TX, the most frequently searched job titles are:

What job categories do people searching Teleperformance jobs in Dallas, TX look for?

The top searched job categories for Teleperformance jobs in Dallas, TX are:

What cities near Dallas, TX are hiring for Teleperformance jobs?

Cities near Dallas, TX with the most Teleperformance job openings:

Teleperformance jobs near you
Infographic showing various Teleperformance job openings in Dallas, TX as of August 2026, with employment types broken down into 96% Full Time, 2% Part Time, and 2% Temporary. Highlights an 54% Physical, 4% Hybrid, and 42% Remote job distribution, with an average salary of $36,871 per year, or $17.7 per hour.

Licensed Insurance Representative -

Teleperformance USA

Dallas, TX • Remote

$21.75/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 11 days ago

Teleperformance rating

5.5

Company rating: 5.5 out of 10

Based on 189 frontline employees who took The Breakroom Quiz

45th of 72 rated call and contact centers

Job description

Category : Customer Service/Support

About TP

TP is a leading global provider of digital business services. We partner with the world's most prominent brands to optimize operations through advanced technology and sustainable business practices. With a global workforce of 500,000 across 300 languages, we are a force for good in our communities and for our clients.

Put your Health insurance license to work from home!

As a Remote Licensed Health Insurance Representative with TP, you will help customers understand their health insurance options, answer questions, relieve concerns, and provide the kind of service that makes a complicated experience feel easier.

Currently, employment is restricted to residents of the following states: AL, AR, AZ, DE, FL, GA, IA, ID, IL, IN, KS, KY, LA, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NJ, NM, NV, OH, OK, PA, RI, SC, SD, TN, TX, UT, VA, WI, WV, WY.

Benefits of working with TP include

  • $21.75/hour + Commission | Full-Time | Seasonal | Work from Home
  • Paid Training
  • Benefits to you and your family.
  • Growth Opportunities
  • Eligible team members can take advantage of our comprehensive health benefits, which may include medical, vision, and dental.
  • We offer benefits and tools to help our team members and their families for their financial future. This includes offering competitive 401(K) plans, life insurance, supplemental medical coverage, critical care insurance, pet insurance, FSA plans, and retailer discounts.

Your Responsibilities

As a Licensed Health Insurance Representative, youll use your insurance knowledge and customer service skills to help customers get the answers and support they need.

  • Handle inbound and outbound customer conversations with professionalism and empathy
  • Help customers understand health insurance coverage, plan options, pricing, and contract terms.
  • Listen carefully, identify customer needs, and work to resolve questions during the first interaction.
  • Support customer retention by addressing concerns and helping customers identify appropriate solutions
  • Protect confidential customer and healthcare information while following required policies and procedures.

What you will bring

  • Active Resident Health Insurance License in your state - REQUIRED.
  • High School Diploma or equivalent.
  • Must be 18 years of age or older.
  • Comfortable with desktop computer systems and have general knowledge of Windows-based systems.
  • Customer service and/or sales experience preferred.
  • College degree preferred but not required.

Key Competencies

  • Process Excellence:Demonstrate commitment to following established procedures and be customer service driven.
  • Collaboration:Proven ability to collaborate effectively with team members, supervisors, and support departments to resolve customer issues and achieve performance goals.
  • Communication:Outstanding communication, listening, and analytical skills.
  • Organizational Skills:Strong organizational and problem-solving skills.
  • Emotional Intelligence:Ability to prioritize tasks and work well under pressure while remaining focused.
  • Open-Mindedness:Open-minded approach to feedback, evolving policies, and working within a structured schedule that includes a variety of shifts.
  • Critical Thinking:Sharp critical thinking skills, enabling quick analysis of customer issues and thoughtful, informed decision-making.
  • Solution-Oriented: Proactive approach to problem-solving with a focus on creating a positive customer experience.

Your Remote Work Setup

  • Because this is a work-from-home position, you'll need
    • A dedicated workspace located near your router to support a hardwired Ethernet connection (minimum 15 Mbps download/10 Mbps upload, ISP under 30ms).
    • Internet connections cannot be Satellite, Mobile Data (5G, 4G, 3G hotspots), P2P or VPN
    • Proof of internet speed required

Career Growth and Culture

At TP, we prioritize a culture of inclusion and diversity where every employee feels valued. We provide a platform for limitless career advancement, fostering an environment where ambition and high performance lead to long-term success.

TP is committed to supporting those who serve. We welcome applications from active-duty service members, veterans, and military families.

Application Deadline

Ongoing until positions are filled. Please click apply to start your application.

For other opportunities, please visit the TP Careers site at https://www.tp.com/en-us/careers.

Equal Opportunity Employer

TP is an Equal Opportunity Employer. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

If you require reasonable accommodation during the application process, please contact us at 877-877-3944 or contact us here. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation-related requests.
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