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Telemarketing Manager Jobs (NOW HIRING)

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Telemarketer

Phoenix, AZ · Remote

$15/hr

Data & Calendar Management: Meticulously track calls in our CRM and schedule appointments for our ... Prior customer service, telemarketing, or sales experience is a plus, but we are highly willing to ...

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Telemarketer

Phoenix, AZ · Remote

$15/hr

Data & Calendar Management: Meticulously track calls in our CRM and schedule appointments for our ... Prior customer service, telemarketing, or sales experience is a plus, but we are highly willing to ...

Telemarketer/TeleSales

Mineola, NY · On-site

$16 - $18/hr

Telemarketer / Telesales (On-site -- West Hempstead) Position: Part‑time & Full‑time Overview ... Collect and verify customer information for CRM entry, sales orders and billing (name, address ...

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Telemarketing Manager information

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$44K

$73.8K

$89K

How much do telemarketing manager jobs pay per year?

As of Jul 20, 2026, the average yearly pay for telemarketing manager in the United States is $73,799.00, according to ZipRecruiter salary data. Most workers in this role earn between $68,500.00 and $85,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Telemarketing Manager, and why are they important?

To thrive as a Telemarketing Manager, you need strong leadership abilities, sales expertise, and experience in managing outbound calling campaigns, typically supported by a degree in business or marketing. Familiarity with CRM software, auto-dialer systems, and call analytics platforms is highly valuable. Excellent communication, motivational skills, and the ability to handle pressure help distinguish top performers in this role. These skills and qualities drive team productivity, ensure effective customer engagement, and maximize campaign results in a competitive sales environment.

What is the difference between Telemarketing Manager vs Telemarketing Supervisor?

AspectTelemarketing ManagerTelemarketing Supervisor
ResponsibilitiesOversees entire telemarketing team, develops strategies, manages campaignsSupervises daily activities, trains staff, ensures call targets are met
Required SkillsLeadership, strategic planning, communicationTeam management, communication, problem-solving
Work EnvironmentOffice-based, managerial settingOffice-based, team supervision
Common CertificationsSales or marketing certifications often preferredCustomer service or sales certifications beneficial

The main difference between a Telemarketing Manager and a Telemarketing Supervisor lies in scope and responsibilities. The manager oversees the entire telemarketing operation, focusing on strategy and team management, while the supervisor handles daily team supervision and performance. Both roles require strong communication skills, but the manager typically needs more leadership and strategic planning experience.

What are some common challenges faced by Telemarketing Managers and how can they be addressed?

Telemarketing Managers often face challenges such as maintaining team motivation, managing high turnover rates, and ensuring consistent lead quality. Addressing these issues involves implementing effective training programs, setting clear performance expectations, and fostering a supportive team environment. Regular coaching sessions and recognizing top performers can also help boost morale and retention. Additionally, collaborating with sales and marketing teams ensures that telemarketing strategies align with broader business objectives.

What are Telemarketing Managers?

Telemarketing Managers are professionals responsible for overseeing and directing a team of telemarketers who make outbound calls to potential or existing customers. Their main duties include setting sales goals, developing scripts, training staff, and monitoring performance to ensure targets are met. They also analyze call data, implement strategies to improve results, and ensure compliance with relevant laws and company policies. Telemarketing Managers play a crucial role in driving sales growth and maintaining positive customer relationships.
More about Telemarketing Manager jobs
What cities are hiring for Telemarketing Manager jobs? Cities with the most Telemarketing Manager job openings:
What are the most commonly searched types of Telemarketing jobs? The most popular types of Telemarketing jobs are:
What states have the most Telemarketing Manager jobs? States with the most job openings for Telemarketing Manager jobs include:
Infographic showing various Telemarketing Manager job openings in the United States as of July 2026, with employment types broken down into 85% Full Time, 13% Part Time, 1% Temporary, and 1% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $73,799 per year, or $35.5 per hour.

Telemarketer

CASTILLO INSURANCE AGENCY LLC

Phoenix, AZ • Remote

$15/hr

Full-time

Posted 11 days ago

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Job description

Please do not apply if you are not located in Phoenix Arizona. Thank you

Location: Phoenix, AZ (In-Office with remote potential) — Must reside in Arizona.

We are looking for a driven Agency Telemarketer to join our energetic district office team in Phoenix (85024). In this role, you will connect with prospects, share our products, and schedule qualified appointments for our agents.

⚠️ IMPORTANT: This role starts in-office at our Phoenix location (20819 N Cave Creek Rd). While there is potential to work remotely depending on your situation and performance, you must currently live in Arizona and be able to reliably commute to the office initially.

What You’ll Do (Responsibilities)

  • Outbound Outreach: Cold call individuals and businesses to secure sales appointments.

  • Lead Qualification & Follow-up: Gather prospect info and quickly follow up on inquiries to keep the pipeline warm.

  • Data & Calendar Management: Meticulously track calls in our CRM and schedule appointments for our insurance producers.

  • Team Collaboration: Work alongside our district office team to support marketing campaigns.

What We Are Looking For (Qualifications)

  • Location: Must be a current Arizona resident with the ability to reliably commute to our Phoenix office (85024).

  • Drive & Resilience: A goal-driven, self-motivated attitude with a thick skin for cold calling.

  • Communication: Outstanding verbal skills with the ability to build quick rapport over the phone.

  • Experience: Prior customer service, telemarketing, or sales experience is a plus, but we are highly willing to train the right person.

  • Education & Tech: High school diploma/equivalent and basic PC proficiency (navigating CRMs, typing while talking).