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Telemarketing Manager Jobs (NOW HIRING)

Telemarketing

Omaha, NE ยท On-site

Our Opportunity We currently have a Telemarketing opportunity for an individual to join our team of ... Developed customer service, problem-solving, and project management skills * Team-oriented, shows ...

Our Opportunity We currently have a Telemarketing opportunity for an individual to join our team of ... Developed customer service, problem-solving, and project management skills * Team-oriented, shows ...

Familiar with CRM tools (Salesforce, Close.io, etc.) How to Apply to Be a FreeUp Telemarketing Freelancer * Write a short cover letter about why you're a great remote telemarketer * We'll reach out ...

Our Opportunity We currently have a Telemarketing opportunity for an individual to join our team of ... Developed customer service, problem-solving, and project management skills * Team-oriented, shows ...

Familiar with CRM tools (Salesforce, Close.io, etc.) How to Apply to Be a FreeUp Telemarketing Freelancer * Write a short cover letter about why you're a great remote telemarketer * We'll reach out ...

Telemarketer / Fundraiser Pay: Starting at $15.00/hour Our client is seeking an experienced and ... Excellent organizational and time management skills. Preferred Experience: Experience working in ...

Call Center Agent

Muncie, IN ยท On-site

$15/hr

TEAM Telemarketing Manager Employment Type: Full-Time (36 hours per week) Hours: Monday through Thursday - 8:30 am to 5pm Friday - 8:30 am to 12:30 pm (No Weekends, No Holidays & No Nights) Position:

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Telemarketing Manager information

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$44K

$73.8K

$89K

How much do telemarketing manager jobs pay per year?

As of Aug 4, 2026, the average yearly pay for telemarketing manager in the United States is $73,799.00, according to ZipRecruiter salary data. Most workers in this role earn between $68,500.00 and $85,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a telemarketing manager?

To thrive as a Telemarketing Manager, you need strong leadership abilities, sales expertise, and experience in managing outbound calling campaigns, typically supported by a degree in business or marketing. Familiarity with CRM software, auto-dialer systems, and call analytics platforms is highly valuable. Excellent communication, motivational skills, and the ability to handle pressure help distinguish top performers in this role. These skills and qualities drive team productivity, ensure effective customer engagement, and maximize campaign results in a competitive sales environment.

What is the difference between Telemarketing Manager vs Telemarketing Supervisor?

AspectTelemarketing ManagerTelemarketing Supervisor
ResponsibilitiesOversees entire telemarketing team, develops strategies, manages campaignsSupervises daily activities, trains staff, ensures call targets are met
Required SkillsLeadership, strategic planning, communicationTeam management, communication, problem-solving
Work EnvironmentOffice-based, managerial settingOffice-based, team supervision
Common CertificationsSales or marketing certifications often preferredCustomer service or sales certifications beneficial

The main difference between a Telemarketing Manager and a Telemarketing Supervisor lies in scope and responsibilities. The manager oversees the entire telemarketing operation, focusing on strategy and team management, while the supervisor handles daily team supervision and performance. Both roles require strong communication skills, but the manager typically needs more leadership and strategic planning experience.

What are some common challenges faced by telemarketing managers and how can they be addressed?

Telemarketing Managers often face challenges such as maintaining team motivation, managing high turnover rates, and ensuring consistent lead quality. Addressing these issues involves implementing effective training programs, setting clear performance expectations, and fostering a supportive team environment. Regular coaching sessions and recognizing top performers can also help boost morale and retention. Additionally, collaborating with sales and marketing teams ensures that telemarketing strategies align with broader business objectives.

What is a telemarketing manager?

Telemarketing Managers are professionals responsible for overseeing and directing a team of telemarketers who make outbound calls to potential or existing customers. Their main duties include setting sales goals, developing scripts, training staff, and monitoring performance to ensure targets are met. They also analyze call data, implement strategies to improve results, and ensure compliance with relevant laws and company policies. Telemarketing Managers play a crucial role in driving sales growth and maintaining positive customer relationships.

How much money do telemarketing managers make?

Telemarketing managers typically earn a median annual salary of around $50,000 to $70,000, depending on experience, location, and company size. They often oversee sales teams, develop strategies, and use CRM tools to meet targets.

Is a telemarketing manager a hard job?

A telemarketing manager oversees sales teams that make outbound calls to promote products or services, requiring strong communication, leadership, and organizational skills. The role can be challenging due to high call volumes, meeting sales targets, and managing team performance, often involving performance metrics and motivation techniques.
More about Telemarketing Manager jobs
What cities are hiring for Telemarketing Manager jobs? Cities with the most Telemarketing Manager job openings:
What are the most commonly searched types of Telemarketing jobs? The most popular types of Telemarketing jobs are:
What states have the most Telemarketing Manager jobs? States with the most job openings for Telemarketing Manager jobs include:
Infographic showing various Telemarketing Manager job openings in the United States as of July 2026, with employment types broken down into 86% Full Time, 13% Part Time, and 1% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $73,799 per year, or $35.5 per hour.

Full-time

Retirement, PTO

Posted 6 days ago


Job description

As a Call Transfer Manager you will be responsible for assisting with the daily operations within the Call Transfer/Web Promotions team. Analyze data from Call Transfer and Web reporting to ensure sales metrics are achieved. Provide coaching and development to Sales Agents, Team Leads, Supervisors and Senior Manager to drive results of improved performance against sales goals and Team Member survey results. Forecast volume and sales monthly and annually and re-forecast as needed to ensure all metrics are being achieved. Set annual financial budget and manage staff to the approved budgetary commitment. Meet monthly with Sr. Leadership to explain any budget variances. Implement and follow up on all new initiatives for the department and ensure compliance with new programs.

  • High School Diploma
  • 3+ years of related call transfer experience
  • 2+ years of supervisory experience
  • Proficient in Microsoft Office
  • Strong knowledge of Call Center operations
  • Ability to create, and analyze statistical information in an easy to understand format
  • Flexible Schedule availability

Why do Team Members Like Working for us?

  • HGV Offers Team Member Benefits!
  • Paid Time Off (PTO) that allows for adventure, rest, relaxation, or recuperation
  • All new Team Members are automatically enrolled in the HGV Retirement Savings Plan
  • Go Hilton Team Member Travel Program
  • Employee Stock Purchase Plan lets you become an owner in our company. Eligible team members can purchase HGV common stock at a discount,
  • Explore a grand career with Hilton Grand Vacations where inspiration takes you places.

Our dedication to excellence is recognized and celebrated by some outstanding accolades, including being named to Newsweek's Top 100 Most Loved Workplaces list consecutively in 2021 and 2022, awarded two sought-after Stevie Awards in The 20th Annual American Business Awards including a Gold Stevie for Company of the Year - Hospitality and Leisure and a Silver Stevie Award for Achievement in Growth, being named a top company in Travel & Hospitality by LinkedIn on its 2022 Top Companies Industry Edition list, ranking first in the hotel and travel industry on Dave Thomas Foundation's "Best Adoption-Friendly Workplaces" list and becoming a Great Place to Work certified company in 2022.

  • Lead sales teams in the direction provided by Sr. leadership.
  • Supervise, mentor and coach all individual team members in all aspects of the business while meeting or exceeding budgetary requirements.
  • Maintain departmental statistical reporting to ensure targets are being achieved and action plan on new and developing projects.
  • Responsible for the preparation of progressive discipline and performance management.
  • Set financial and sales budgets annually and review them monthly to ensure all metrics are achieved.
  • Direct the design and implementation of all new hire and ongoing training programs for the department.
  • Develop and deliver ongoing training programs for management level to increase effectiveness and improve leadership retention.
  • Perform reasonable job requests or tasks as assigned by management.
  • Keep current and share best practices relating to other call centers, timeshare industry and partnering departments.
  • Be able to effectively present sales training programs to agents and management.
  • Oversee scheduling and hiring to ensure proper coverage for all incoming call volume