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Telemarketing Manager Jobs in Indiana (NOW HIRING)

Acr1 Com Commercial Roofing

Call Center Agent

Muncie, IN · On-site

$15/hr

TEAM Telemarketing Manager Employment Type: Full-Time (36 hours per week) Hours: Monday through Thursday - 8:30 am to 5pm Friday - 8:30 am to 12:30 pm (No Weekends, No Holidays & No Nights) Position:

RHINO ROOFING & WINDOWS INC

Telemarketer

Auburn, IN · On-site

$300 - $5.0K/wk

As a Telemarketer, you will be calling established leads and following up with inquiries, sharing ... You will also be using CRM to manage a list of leads and clients, cold calling numbers marked as ...

U.S. Lawns

Market Manager

Indianapolis, IN · On-site

Management and participation in telemarketing programs. * Management, creating, distributing and monitoring metrics of Constant Contact e-mail marketing. * Networking and participating with ...

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Telemarketing Manager information

See Indiana salary details

$41.9K

$70.2K

$84.7K

How much do telemarketing manager jobs pay per year?

As of Sep 2, 2026, the average yearly pay for telemarketing manager in Indiana is $70,225.00, according to ZipRecruiter salary data. Most workers in this role earn between $65,200.00 and $80,900.00 per year, depending on experience, location, and employer.

What is a telemarketing manager?

Telemarketing Managers are professionals responsible for overseeing and directing a team of telemarketers who make outbound calls to potential or existing customers. Their main duties include setting sales goals, developing scripts, training staff, and monitoring performance to ensure targets are met. They also analyze call data, implement strategies to improve results, and ensure compliance with relevant laws and company policies. Telemarketing Managers play a crucial role in driving sales growth and maintaining positive customer relationships.

What are the key skills and qualifications needed to thrive as a telemarketing manager?

To thrive as a Telemarketing Manager, you need strong leadership abilities, sales expertise, and experience in managing outbound calling campaigns, typically supported by a degree in business or marketing. Familiarity with CRM software, auto-dialer systems, and call analytics platforms is highly valuable. Excellent communication, motivational skills, and the ability to handle pressure help distinguish top performers in this role. These skills and qualities drive team productivity, ensure effective customer engagement, and maximize campaign results in a competitive sales environment.

What are some common challenges faced by telemarketing managers and how can they be addressed?

Telemarketing Managers often face challenges such as maintaining team motivation, managing high turnover rates, and ensuring consistent lead quality. Addressing these issues involves implementing effective training programs, setting clear performance expectations, and fostering a supportive team environment. Regular coaching sessions and recognizing top performers can also help boost morale and retention. Additionally, collaborating with sales and marketing teams ensures that telemarketing strategies align with broader business objectives.

What is the difference between Telemarketing Manager vs Telemarketing Supervisor?

AspectTelemarketing ManagerTelemarketing Supervisor
ResponsibilitiesOversees entire telemarketing team, develops strategies, manages campaignsSupervises daily activities, trains staff, ensures call targets are met
Required SkillsLeadership, strategic planning, communicationTeam management, communication, problem-solving
Work EnvironmentOffice-based, managerial settingOffice-based, team supervision
Common CertificationsSales or marketing certifications often preferredCustomer service or sales certifications beneficial

The main difference between a Telemarketing Manager and a Telemarketing Supervisor lies in scope and responsibilities. The manager oversees the entire telemarketing operation, focusing on strategy and team management, while the supervisor handles daily team supervision and performance. Both roles require strong communication skills, but the manager typically needs more leadership and strategic planning experience.

How much do telemarketing managers get paid?

Telemarketing managers typically earn a median annual salary of around $50,000 to $70,000, depending on experience, location, and company size. They often oversee sales teams, develop scripts, and use CRM tools to meet targets, with higher salaries possible in larger organizations or with specialized skills.

Is a telemarketing manager a hard job?

A telemarketing manager oversees sales teams that make outbound calls to promote products or services, requiring strong communication, leadership, and organizational skills. The role can be challenging due to high call volumes, meeting sales targets, and managing team performance, often involving pressure to achieve results within set schedules.

What are the responsibilities of a telemarketing manager?

A telemarketing manager oversees the planning, execution, and monitoring of telemarketing campaigns, manages a team of telemarketers, sets sales targets, and ensures compliance with company policies and regulations. They analyze performance metrics, develop training programs, and implement strategies to improve sales effectiveness using tools like CRM software. Strong communication, leadership, and organizational skills are essential for success in this role.

What are the most commonly searched types of Telemarketing jobs in Indiana?

The most popular types of Telemarketing jobs in Indiana are:

What cities in Indiana are hiring for Telemarketing Manager jobs?

Cities in Indiana with the most Telemarketing Manager job openings:

Telemarketing Manager jobs near you
Infographic showing various Telemarketing Manager job openings in Indiana as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 79% Physical, 4% Hybrid, and 17% Remote job distribution, with an average salary of $70,225 per year, or $33.8 per hour.

Call Center Agent

Acr1 Com Commercial Roofing

Muncie, IN

$15 - $25/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 23 days ago

Job description

Position: Call Center Agent (Lead Generator)

Dept: Sales & Marketing

Location: In OFFICE(Sales Office) - Muncie, Indiana

Reports to: TEAM Telemarketing Manager

Employment Type: Full-Time(36 hours per week)


Hours: Monday through Thursday - 8:30 am to 5pm

Friday - 8:30 am to 12:30 pm

(No Weekends, No Holidays & No Nights)

Position: Call Center Agent (Lead Generator)


COMPENSATION

Hourly rate is $15.00 per hour, plus an additional $25 per quoted lead bonus. Raises are possible monthly, depending on position performance.


PERKS

  • Daily, Weekly & Monthly prize incentives, based on job performance.
  • Perfect Attendance Bonus - $100 awarded monthly upon qualification.
  • ACR Discount Rate for childcare facility located next door, with availability.

BENEFITS

Medical, HSA, Dental, Vision, Voluntary Life, Company Paid Life, AFLAC, 401K, and Paid Holidays.

POSITION PURPOSE

Call Center Agents (Lead Generators) support our Outside/Inside Sales staff.Make outbound calls via an automated dialer system, to offer estimate opportunities to businesses who have roofing concerns. No Residential calling.

ESSENTIAL DUTIES & BASIC TASKS

  • Contact prospective Business to Business (B2B) customers to ascertain needs and opportunities, via telephone in our onsite call center.
    • No Residential calling
  • During calls gather all relevant information, including size, age, and owner contact information for building/roof.
  • Enter data into customer contact database for review and approval by sales staff.
  • Maintain accurate and up to date information in database.

GOALS

  • Generate at leastTWOactionable leads per week.
  • Making minimum outbound call requirements per day

QUALIFICATIONS

  • Must be 18 years of age.
  • High school diploma or GED preferred.
  • Basic computer knowledge including the use of Outlook, Excel, and Word are helpful. The position also requires telephone skills, and minimum basic computer and typing skills.
  • Some experience in a CALL CENTER or TELEMARKETING is preferred, but not required.
  • Having knowledge of Microsoft access is preferred, but not required.
  • Must be able to pass Pre-Employment Drug Screen.
  • Provide 2 forms of I-9 Citizenship approved identification.

SKILLS & ABILITIES

Honest, dependable, self-motivated, persuasive, good communication skills. Outgoing people person who is also able to handle high pressure moments while keeping a positive mind set. Ability to work in a team-oriented environment. Must have excellent customer service phone skills.


WORKING CONDITIONS

Position requires the ability to work in close contact with other Call Center Agents (Lead Generators) in a call center office environment.

This job will be a sitting position for a large portion of your day.



About Us:

ACR1.COM Commercial Roofing (ACR) incorporated in Indiana March of 1984. We specialize in commercial flat and low-slope metal roofs. ACR quickly expanded throughout the Midwest, serving Indiana, Illinois, Michigan, Kentucky, Ohio and Missouri. In 1997 we became licensed in Florida and provide services throughout the entire state. We are now also providing services in the state of Georgia.

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