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Telecommute Application Support Lead Jobs (NOW HIRING)

Application Support Lead Location: New York City, NY Duration: / Term: Contract Experience Desired: 8+ Years The Onsite Service Lead will act as the primary point of contact for client stakeholders ...

Net Application Support Lead to provide enterprise-level assistance to our customers. Ultimately, you will be a person that our customer's trust. They will rely on you to provide timely and accurate ...

Application Support Lead Summary: Responsibilities for this position may include but are not limited to: Lead a group of 20 offshore and onshore developers to deliver support functions for multiple ...

Application Support Lead Summary: Responsibilities for this position may include but are not limited to: • Lead a group of 20 offshore and onshore developers to deliver support functions for ...

... application fulfills requirements and meets end user expectations; manage defect triage during ... Lead the support team by working with project managers, product managers and product owners to ...

Application Support Lead

Manhattan, NY · On-site

$125K - $150K/yr

... application fulfills requirements and meets end user expectations; manage defect triage during ... Lead the support team by working with project managers, product managers and product owners to ...

Summary * Support IT systems and applications in use by internal and external end-users via application development, integration, and systems implementation. * Apply knowledge of software engineering ...

Summary * Support IT systems and applications in use by internal and external end-users via application development, integration, and systems implementation. * Apply knowledge of software engineering ...

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Telecommute Application Support Lead information

See salary details

$31K

$161.2K

$206K

How much do telecommute application support lead jobs pay per year?

As of Aug 12, 2026, the average yearly pay for telecommute application support lead in the United States is $161,189.00, according to ZipRecruiter salary data. Most workers in this role earn between $105,000.00 and $205,000.00 per year, depending on experience, location, and employer.

What is the difference between Telecommute Application Support Lead vs Application Support Specialist?

AspectTelecommute Application Support LeadApplication Support Specialist
CredentialsTypically requires relevant certifications (e.g., ITIL, CompTIA) and experience in support rolesUsually requires similar certifications and technical knowledge
Work EnvironmentRemote, often leading support teams and coordinating support activitiesPrimarily remote or on-site, focused on resolving user issues
Employer & Industry UsageCommon in tech companies, software firms, and large enterprisesWidespread across various industries including IT, healthcare, and finance

The Telecommute Application Support Lead oversees support teams remotely, coordinating complex issues, while the Application Support Specialist handles direct user support and troubleshooting. Both roles require technical skills and certifications, but the Lead has additional responsibilities in team management and support strategy.

More about Telecommute Application Support Lead jobs
What cities are hiring for Telecommute Application Support Lead jobs? Cities with the most Telecommute Application Support Lead job openings:
What are the most commonly searched types of Application Support Lead jobs? The most popular types of Application Support Lead jobs are:
What states have the most Telecommute Application Support Lead jobs? States with the most job openings for Telecommute Application Support Lead jobs include:
What job categories do people searching Telecommute Application Support Lead jobs look for? The top searched job categories for Telecommute Application Support Lead jobs are:
Infographic showing various Telecommute Application Support Lead job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $161,189 per year, or $77.5 per hour.

Application Support Lead

VDart, Inc.

Manhattan, NY • On-site

Other

This job post has expired today. Applications are no longer accepted.


Job description

Job Title: Application Support Lead

Location: New York City, NY

Duration: / Term: Contract

Experience Desired: 8+ Years

Job Description:

The Onsite Service Lead will act as the primary point of contact for client stakeholders, ensuring smooth service delivery, SLA adherence, and coordination between onsite and offshore teams.

Key Responsibilities:

  • Act as SPOC for client stakeholders Manage incident, problem, and change management processes Ensure SLA/KPI adherence and reporting
  • Coordinate with offshore teams for issue resolution Conduct governance calls and status updates Drive root cause analysis (RCA) for critical incidents
  • Manage escalations and high priority issues Oversee release and deployment coordination Identify automation opportunities Maintain knowledge management practices

Required Skills & Experience

  • 8 years in Application/Production Support Strong ITIL process knowledge Stakeholder management experience
  • Experience in onsite-offshore model
  • Strong analytical and communication skills
  • Experience with tools like ServiceNow/Jira

Key Skills:

Application Support, Production Support, ITIL, Stakeholder management, ServiceNow, Jira