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Summer Application Support Lead Jobs (NOW HIRING)

Application Support Lead Location: New York City, NY Duration: / Term: Contract Experience Desired: 8+ Years The Onsite Service Lead will act as the primary point of contact for client stakeholders ...

Net Application Support Lead to provide enterprise-level assistance to our customers. Ultimately, you will be a person that our customer's trust. They will rely on you to provide timely and accurate ...

Application Support Lead Summary: Responsibilities for this position may include but are not limited to: Lead a group of 20 offshore and onshore developers to deliver support functions for multiple ...

Application Support Lead Summary: Responsibilities for this position may include but are not limited to: • Lead a group of 20 offshore and onshore developers to deliver support functions for ...

... application fulfills requirements and meets end user expectations; manage defect triage during ... Lead the support team by working with project managers, product managers and product owners to ...

Application Support Lead

Manhattan, NY · On-site

$125K - $150K/yr

... application fulfills requirements and meets end user expectations; manage defect triage during ... Lead the support team by working with project managers, product managers and product owners to ...

Summary * Support IT systems and applications in use by internal and external end-users via application development, integration, and systems implementation. * Apply knowledge of software engineering ...

Summary * Support IT systems and applications in use by internal and external end-users via application development, integration, and systems implementation. * Apply knowledge of software engineering ...

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Summer Application Support Lead information

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$31K

$161.2K

$206K

How much do summer application support lead jobs pay per year?

As of Aug 12, 2026, the average yearly pay for summer application support lead in the United States is $161,189.00, according to ZipRecruiter salary data. Most workers in this role earn between $105,000.00 and $205,000.00 per year, depending on experience, location, and employer.

How does a Summer Application Support Lead typically collaborate with other teams during peak periods?

A Summer Application Support Lead works closely with development, QA, and operations teams to ensure smooth functioning of critical applications, especially during high-traffic summer months. They often serve as the main point of contact for escalated issues, coordinating quick resolutions and keeping communication clear between technical and non-technical stakeholders. This collaborative approach helps minimize downtime and ensures a positive user experience, while also providing opportunities for process improvement and professional networking within the organization.

What is a Summer Application Support Lead?

Summer Application Support Leads are professionals who oversee and coordinate the support of software applications during the summer period, often in educational institutions or organizations with seasonal programs. Their responsibilities include managing a team of support staff, troubleshooting technical issues, ensuring smooth application performance, and serving as the main point of contact for users encountering problems. They also communicate with developers and IT teams to escalate and resolve complex issues. This role is crucial for maintaining efficient operations during peak summer usage.

What are the key skills and qualifications needed to thrive as a Summer Application Support Lead, and why are they important?

To thrive as a Summer Application Support Lead, you need strong problem-solving abilities, a solid understanding of software applications, and experience in technical support or IT, often backed by a relevant degree or coursework. Familiarity with ticketing systems like Jira, remote troubleshooting tools, and knowledge of databases or scripting languages is typically required. Exceptional communication, leadership, and organizational skills help you manage user issues and coordinate with both customers and technical teams. These skills ensure effective resolution of application problems, smooth team operations, and high customer satisfaction during critical seasonal periods.
What cities are hiring for Summer Application Support Lead jobs? Cities with the most Summer Application Support Lead job openings:
What are the most commonly searched types of Application Support Lead jobs? The most popular types of Application Support Lead jobs are:
What states have the most Summer Application Support Lead jobs? States with the most job openings for Summer Application Support Lead jobs include:

Application Support Lead

VDart, Inc.

Manhattan, NY • On-site

Other

This job post has expired today. Applications are no longer accepted.


Job description

Job Title: Application Support Lead

Location: New York City, NY

Duration: / Term: Contract

Experience Desired: 8+ Years

Job Description:

The Onsite Service Lead will act as the primary point of contact for client stakeholders, ensuring smooth service delivery, SLA adherence, and coordination between onsite and offshore teams.

Key Responsibilities:

  • Act as SPOC for client stakeholders Manage incident, problem, and change management processes Ensure SLA/KPI adherence and reporting
  • Coordinate with offshore teams for issue resolution Conduct governance calls and status updates Drive root cause analysis (RCA) for critical incidents
  • Manage escalations and high priority issues Oversee release and deployment coordination Identify automation opportunities Maintain knowledge management practices

Required Skills & Experience

  • 8 years in Application/Production Support Strong ITIL process knowledge Stakeholder management experience
  • Experience in onsite-offshore model
  • Strong analytical and communication skills
  • Experience with tools like ServiceNow/Jira

Key Skills:

Application Support, Production Support, ITIL, Stakeholder management, ServiceNow, Jira