ZipRecruiter

Log In

1

Summer Application Support Lead Jobs (NOW HIRING)

Robert Half

Application Support Manager

Las Vegas, NV · On-site

$115K - $170K/yr

We are looking for an Application Support Manager to lead a strong team of Application Support Engineers, help maintain reliable business systems and deliver responsive technical support in Las Vegas ...

CGI Inc.

Application Support Manager

Fairfax, VA · On-site

Application Support Manager Category: Service Desk / End User Services Main location: United States ... We are seeking an experienced Applications Support Manager to lead a team responsible for providing ...

Alkami Technology

Manager, Application Support

Lead, coach, and develop a team of Application Support Engineers dedicated to the ACH Alert (Positive Pay and Reporting solutions) platform * Build a culture of ownership, urgency, and continuous ...

Alkami Technology

Manager, Application Support

OR · Remote

Lead, coach, and develop a team of Application Support Engineers dedicated to the ACH Alert (Positive Pay and Reporting solutions) platform * Build a culture of ownership, urgency, and continuous ...

Strayer

Lead application incident management and delivery of the L2 support incident queue. * Act as the primary owner of incident triage, prioritisation, and routing toappropriate managedservice partners.

Torrens Global Education Services Pty Limited

Lead application incident management and delivery of the L2 support incident queue. * Act as the primary owner of incident triage, prioritisation, and routing toappropriate managedservice partners.

ConfigUSA

Ivalua Support Lead

Columbus, IN · On-site

Ivalua Support Lead Associate will be involved logs, categorizes, prioritizes, tracks incidents ... Ivalua Experience Required: 10 & Above Job Requirements Experience: 4-6 years in application ...

Interra Health

Lead Application Support Engineer

$150K - $170K/yr

Team Leadership & Development: • Lead, coach, and mentor a team of application support engineers, providing technical guidance and career development support. • Set team priorities, manage ...

PGIM

Lead, Application Support Engineer

Newark, NJ · On-site

Provide application support for systems used by front and back office functions and client distribution teams, troubleshooting business issues across end-users, vendors, and technology teams * Own ...

PGIM

Lead, Application Support Engineer

Newark, NJ · On-site

Provide application support for systems used by front and back office functions and client distribution teams, troubleshooting business issues across end-users, vendors, and technology teams * Own ...

next page

Showing results 1-20

All JobsSummer Application Support Lead Jobs

Summer Application Support Lead information

See salary details

$31K

$161.2K

$206K

How much do summer application support lead jobs pay per year?

As of Jun 9, 2026, the average yearly pay for summer application support lead in the United States is $161,189.00, according to ZipRecruiter salary data. Most workers in this role earn between $105,000.00 and $205,000.00 per year, depending on experience, location, and employer.

How does a Summer Application Support Lead typically collaborate with other teams during peak periods?

A Summer Application Support Lead works closely with development, QA, and operations teams to ensure smooth functioning of critical applications, especially during high-traffic summer months. They often serve as the main point of contact for escalated issues, coordinating quick resolutions and keeping communication clear between technical and non-technical stakeholders. This collaborative approach helps minimize downtime and ensures a positive user experience, while also providing opportunities for process improvement and professional networking within the organization.

What are Summer Application Support Leads?

Summer Application Support Leads are professionals who oversee and coordinate the support of software applications during the summer period, often in educational institutions or organizations with seasonal programs. Their responsibilities include managing a team of support staff, troubleshooting technical issues, ensuring smooth application performance, and serving as the main point of contact for users encountering problems. They also communicate with developers and IT teams to escalate and resolve complex issues. This role is crucial for maintaining efficient operations during peak summer usage.

What are the key skills and qualifications needed to thrive as a Summer Application Support Lead, and why are they important?

To thrive as a Summer Application Support Lead, you need strong problem-solving abilities, a solid understanding of software applications, and experience in technical support or IT, often backed by a relevant degree or coursework. Familiarity with ticketing systems like Jira, remote troubleshooting tools, and knowledge of databases or scripting languages is typically required. Exceptional communication, leadership, and organizational skills help you manage user issues and coordinate with both customers and technical teams. These skills ensure effective resolution of application problems, smooth team operations, and high customer satisfaction during critical seasonal periods.
What cities are hiring for Summer Application Support Lead jobs? Cities with the most Summer Application Support Lead job openings:
What are the most commonly searched types of Application Support Lead jobs? The most popular types of Application Support Lead jobs are:
What states have the most Summer Application Support Lead jobs? States with the most job openings for Summer Application Support Lead jobs include:
Summer Application Support Lead jobs near you
Lead - Application Support & Operations

Lead - Application Support & Operations

Orion Innovation

Montvale, NJ • On-site

Full-time

Posted 14 days ago

Job description

Orion Innovation is a premier, award-winning, global business and technology services firm. Orion delivers game-changing business transformation and product development rooted in digital strategy, experience design, and engineering, with a unique combination of agility, scale, and maturity. We work with a wide range of clients across many industries including financial services, professional services, telecommunications and media, consumer products, automotive, industrial automation, professional sports and entertainment, life sciences, ecommerce, and education.
Role Summary:
We are seeking a senior resource to lead the Application Support and Operations function for enterprise-grade applications hosted on Microsoft Azure. This role will be responsible for ensuring high availability, operational excellence, and continuous improvement through automation and AI-driven practices. The candidate will lead a global support team and act as a key liaison between engineering, vendors (including Microsoft), and business stakeholders.
Key Responsibilities
  • Operational Leadership
    • Lead day-to-day operations of the Application Support & Operations team, ensuring efficient ticket triage, troubleshooting, and resolution
    • Manage and mentor a global team (~8 analysts across onshore and offshore)
    • Own application uptime, SLA adherence, and operational stability
  • Incident & Problem Management
    • Act as the escalation point for critical incidents and perform hands-on troubleshooting
    • Conduct root cause analysis (RCA) and implement preventive measures
    • Enforce ITIL best practices across incident, problem, and change management
  • Azure & Technical Oversight
    • Collaborate with Microsoft and internal engineering teams on Azure performance and reliability
    • Monitor application health using logs, metrics, and observability tools
    • Ensure stable environments across releases, deployments, and system updates
  • Stakeholder & Vendor Management
    • Coordinate across business, technical teams, and external vendors
    • Drive clear communication during incidents, releases, and operational reviews
  • Continuous Improvement & Automation
    • Drive transformation initiatives including:
      • Process automation
      • Proactive monitoring
    • AI/agentic automation for incident detection/resolution
      • Improve documentation, knowledge management, and self-service capabilities
    • Reporting & Governance
      • Define and report KPIs, trends, and operational insights
      • Provide regular updates to leadership on performance and risks

Experience
  • 8+ years in Application Support / Production Operations / Service Management
  • 3+ years in a team leadership or management role
  • Experience managing global/offshore teams

Technical Skills
  • Strong knowledge of Microsoft Azure architecture and operations
  • Hands-on experience with:
    • .NET / C#
    • SQL Server
    • IIS / WCF / Windows-based applications
  • Ability to analyze logs, system metrics, and performance issues

Tools & Frameworks
  • ServiceNow (ITSM)
  • Application Insights / monitoring tools
  • ITIL processes (incident, problem, change)

Soft Skills:
  • Strong communication and stakeholder management
  • Ability to operate in high-pressure, mission-critical environments

Preferred Experience
  • Supporting large-scale enterprise applications
  • Experience in regulated / audit-driven environments
  • Exposure to AI-driven operations (AIOps), automation, or agentic workflows

Key Differentiator
  • Proven ability to modernize support functions using AI, automation, and proactive operations

Orion is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, citizenship status, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
Candidate Privacy Policy
Orion Systems Integrators, LLC and its subsidiaries and its affiliates (collectively, "Orion," "we" or "us") are committed to protecting your privacy. This Candidate Privacy Policy (orioninc.com) ("Notice") explains:
  • What information we collect during our application and recruitment process and why we collect it;
  • How we handle that information; and
  • How to access and update that information.

Your use of Orion services is governed by any applicable terms in this notice and our general Privacy Policy.

Apply