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Telecommunications Team Leader Jobs (NOW HIRING)

Greenberg Traurig LLP

This role leads a telecom team, manages vendor relationships, ensures billing compliance, and ... Creates a multi-year telecommunications roadmap aligned with firm objectives * Leads assessment and ...

TEKsystems c/o Allegis Group

Telecom Engineer

Neenah, WI · On-site

$45 - $55/hr

Our client is seeking a Telecom Engineer to join its telecommunications team. This position is ... As an industry leader in Full-Stack Technology Services, Talent Services, and real-world ...

New

TEKsystems

Telecom Engineer

Neenah, WI · Hybrid

$45 - $55/hr

Our client is seeking a Telecom Engineer to join its telecommunications team. This position is ... As an industry leader in Full-Stack Technology Services, Talent Services, and real-world ...

TEKsystems

Telecom Engineer

Neenah, WI · Hybrid

$45 - $55/hr

Our client is seeking a Telecom Engineer to join its telecommunications team. This position is ... As an industry leader in Full-Stack Technology Services, Talent Services, and real-world ...

Hunt-EAS

Broadband Team Leader

Rochester, NY · On-site

Salary: $100,000+ Per Year About the Role HUNT is seeking an Engineering Team Leader to oversee a growing team of engineers working on Telecommunications projects. This role is perfect for a strong ...

Hunt-EAS

Broadband Team Leader

Rochester, NY · On-site

$100K/yr

About the Role HUNT is seeking an Engineering Team Leader to oversee a growing team of engineers working on Telecommunications projects. This role is perfect for a strong technical leader who thrives ...

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Telecommunications Team Leader information

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$10

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$72

How much do telecommunications team leader jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for telecommunications team leader in the United States is $25.73, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $24.04 per hour, depending on experience, location, and employer.

What is the difference between Telecommunications Team Leader vs Network Technician?

AspectTelecommunications Team LeaderNetwork Technician
CertificationsFCC licenses, Cisco certificationsCompTIA Network+, Cisco CCNA
Work EnvironmentSupervises teams, manages projectsHands-on network setup and troubleshooting
Industry UsageTelecom companies, service providersIT departments, telecom infrastructure
Primary FocusTeam management, project coordinationNetwork installation, maintenance

The Telecommunications Team Leader oversees teams and manages projects within telecom environments, focusing on coordination and leadership. In contrast, Network Technicians perform technical tasks like installing and troubleshooting network systems. Both roles require relevant certifications and work in similar settings, but their responsibilities differ in scope and focus.

What are the key skills and qualifications needed to thrive as a telecommunications team leader?

To thrive as a Telecommunications Team Leader, you need strong knowledge of telecommunications systems, project management abilities, and relevant experience, often supported by a degree in engineering or information technology. Familiarity with network management tools, VoIP systems, and industry certifications such as CompTIA Network+ or Cisco CCNA is highly valued. Exceptional leadership, problem-solving skills, and effective communication are essential soft skills for managing teams and coordinating projects. These competencies ensure efficient network operations, successful project delivery, and a motivated, high-performing team.

What is a telecommunications team leader?

Telecommunications Team Leaders are professionals who oversee teams responsible for installing, maintaining, and repairing telecommunications systems, such as phone lines, internet networks, and related infrastructure. They coordinate projects, delegate tasks, ensure compliance with safety and industry standards, and provide technical guidance to team members. These leaders also manage schedules, troubleshoot complex issues, and liaise between upper management and technical staff to ensure smooth operations. Their role is essential for ensuring communication networks run efficiently and meet organizational goals.

What are the main challenges a telecommunications team leader faces when managing cross-functional projects?

Telecommunications Team Leaders often oversee projects that require coordination between technical staff, network engineers, and external vendors. One of the main challenges is ensuring clear communication among these diverse groups to prevent misunderstandings and project delays. Additionally, balancing project timelines with resource availability while maintaining high service standards can be demanding. Being proactive in problem-solving and adaptable to rapidly changing technologies is key to overcoming these challenges and ensuring successful project outcomes.
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Telecommunications Team Leader jobs near you
Infographic showing various Telecommunications Team Leader job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $53,524 per year, or $25.7 per hour.

Supervisor, Telecommunications Operations

East Boston Neighborhood Health Center

Boston, MA • On-site, Remote

Full-time

Posted 14 days ago

Job description

Thank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center!
As one of the largest community health centers in the country, NeighborHealth is proud to serve the greater Boston area with a strong commitment to the health and well-being of our patients and communities.
Whether you're a nurse or physician providing direct care, a manager leading dedicated teams, or part of the essential support staff who keep our operations running smoothly - every role at NeighborHealth is vital. Together, we're advancing medicine and delivering the best care experience for our patients and community!
Interested in this position? Apply online and create a personal candidate account!
Current Employees of NeighborHealth- Please use our internal careers portal to apply for positions.
To learn more about working at NeighborHealth and our benefits, please visit out our Careers Page.
Time Type:
Full time
Department:
Telecommunications
All Locations:
151 Orleans Street
Position Summary:
NeighborHealth is seeking an experienced Telecommunications Operations Supervisor to serve as a key operational support for the telecommunications team, ensuring smooth day-to-day functions, continuity of service, and effective coordination across systems and staff. This role is ideal for a professional with deep expertise in contact center operations, PBX systems, telecommunications support, staff training, and project coordination, with the ability to guide team workflows, troubleshoot complex issues, and maintain service reliability in a fast-paced healthcare environment.
What You'll Do
The Telecommunications Operations Supervisor oversees the day-to-day work of the telecommunications team, helping keep everything running smoothly. They serve as the first point of support for the Contact Center, assist with phone systems, keep projects on track, and train staff on the tools they use. This role also participates in an on-call rotation to help address urgent issues when they arise. When the Telecommunications Manager is unavailable, the Supervisor helps assign tasks to ensure work continues without disruption.
The successful candidate will be able to perform the following responsibilities:
Essential Duties
  • Coordinate daily telecommunications work and help keep team priorities on track.
  • Support the Telecommunications Manager with assigning and monitoring work.
  • Serve as the main liaison with the Contact Center.
  • Provide backup support for the PBX and related systems.
  • Assist with system rollouts, upgrades, testing, and other special projects.
  • Troubleshoot telecommunications issues and help resolve problems quickly.
  • Work with vendors, internal departments, and staff to support reliable telecommunications service.
  • Maintain records, documentation, and equipment information as needed.
  • In the manager's absence, assign duties as needed to keep work moving.
  • Support additional staff as the department grows or changes.

Training Responsibilities
  • Provide training for Contact Center systems and related telecommunications tools.
  • Train incoming telecommunications staff on department procedures, systems, and support expectations.
  • Develop and update training materials, guides, and process documentation.
  • Provide follow-up help and refresher training when systems or procedures change.

On-Call Responsibility
Participates in an on-call rotation with department staff to respond to urgent issues, outages, and other critical needs outside of regular business hours, ensuring timely support and continuity of service. Escalates to Manager or CTO, if necessary.
Supervisory Scope
Provides day-to-day coordination and task oversight for the telecommunications team, including assigning work and following up on priorities as needed. This role supports team operations without full managerial authority, ensuring work progresses efficiently and service remains uninterrupted.
What You'll Bring
  • Bachelor's degree in Telecommunications, Information Technology, Computer Science, or a related field (or equivalent combination of education and experience).
  • 7 to 10 years of progressive experience in telecommunications support, contact center operations, and enterprise phone systems, including increasing responsibility in coordination or leadership roles.
  • Minimum of 5 years' experience in healthcare or multi-site clinics required.
  • Strong interpersonal and communication skills, with the ability to build rapport across diverse teams.
  • Solid knowledge of PBX and VoIP systems, contact center platforms, call routing, telecom infrastructure, vendor coordination, and system implementation and support practices.
  • Exceptional problem-solving and conflict-resolution abilities.
  • Ability to handle sensitive and confidential matters with professionalism and discretion.
  • Proficiency in Microsoft Office Suite.
  • The ability to work in a fast-paced environment.

Work Environment & Physical Requirements
  • This position operates in a professional office and clinic environment.
  • Regularly required to sit, stand, walk, and use hands to operate a computer and other office equipment.
  • Must be able to remain in a stationary position for extended periods while performing administrative and computer-based tasks.
  • Occasionally required to lift or move items weighing up to 20 pounds (such as files, office supplies, or small equipment).
  • Must have adequate visual acuity, hearing, and manual dexterity to perform essential job functions.
  • May occasionally move between clinic and administrative areas and be exposed to a typical clinical setting.
  • Expected to follow all NeighborHealth and OSHA safety policies and procedures, including maintaining a safe and ergonomic work environment

The pay range for this role is $99,840 - $153,920
EEO & Accommodation Statement:
NeighborHealth is an equal employment/affirmative action employer. We ensure equal employment opportunities for all, without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity and/or expression or any other non-job-related characteristic. If you need accommodation for any part of the application process because of a medical condition or disability, please send an e-mail to HRrecruit@NeighborHealth.com or call 617-568-4480 to let us know the nature of your request
Federal Trade Commission Statement:
According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website. We do not ask or require downloads of any applications, or "apps." Job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.
E-Verify Program Participation Statement:
NeighborHealth participates in the Electronic Employment Verification Program, E-Verify. As an E-Verify employer, all prospective employees must complete a background check before beginning employment.

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