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Telecommunications Team Leader Jobs (NOW HIRING)

In addition, this leader will be responsible for developing team capabilities, strengthening supplier relationships, and partnering with executive leadership to grow and scale the telecommunications ...

... hiring Cabling Team Leaders for our Cincinnati , Ohio Technologies Group . Our Low Voltage ... Possess an above-average knowledge of the telecommunications industry. * BICSI certified as an ...

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... Telecommunications Systems (BTS) Operations and Maintenance (O&M) services located at Joint Base ... team skills. Excellent leadership and management skills. * Provides network and system ...

Act as a team leader in the execution of Telecommunications work safely and with the objective of constructing a best in class product; * Oversee and audit site safety and quality control programs;

Act as a team leader in the execution of Telecommunications work safely and with the objective of constructing a best in class product; * Oversee and audit site safety and quality control programs;

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Telecommunications Team Leader information

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How much do telecommunications team leader jobs pay per hour?

As of Jul 3, 2026, the average hourly pay for telecommunications team leader in the United States is $25.73, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $24.04 per hour, depending on experience, location, and employer.

What is the difference between Telecommunications Team Leader vs Network Technician?

AspectTelecommunications Team LeaderNetwork Technician
CertificationsFCC licenses, Cisco certificationsCompTIA Network+, Cisco CCNA
Work EnvironmentSupervises teams, manages projectsHands-on network setup and troubleshooting
Industry UsageTelecom companies, service providersIT departments, telecom infrastructure
Primary FocusTeam management, project coordinationNetwork installation, maintenance

The Telecommunications Team Leader oversees teams and manages projects within telecom environments, focusing on coordination and leadership. In contrast, Network Technicians perform technical tasks like installing and troubleshooting network systems. Both roles require relevant certifications and work in similar settings, but their responsibilities differ in scope and focus.

What are the key skills and qualifications needed to thrive as a Telecommunications Team Leader, and why are they important?

To thrive as a Telecommunications Team Leader, you need strong knowledge of telecommunications systems, project management abilities, and relevant experience, often supported by a degree in engineering or information technology. Familiarity with network management tools, VoIP systems, and industry certifications such as CompTIA Network+ or Cisco CCNA is highly valued. Exceptional leadership, problem-solving skills, and effective communication are essential soft skills for managing teams and coordinating projects. These competencies ensure efficient network operations, successful project delivery, and a motivated, high-performing team.

What are Telecommunications Team Leaders?

Telecommunications Team Leaders are professionals who oversee teams responsible for installing, maintaining, and repairing telecommunications systems, such as phone lines, internet networks, and related infrastructure. They coordinate projects, delegate tasks, ensure compliance with safety and industry standards, and provide technical guidance to team members. These leaders also manage schedules, troubleshoot complex issues, and liaise between upper management and technical staff to ensure smooth operations. Their role is essential for ensuring communication networks run efficiently and meet organizational goals.

What are the main challenges a Telecommunications Team Leader faces when managing cross-functional projects?

Telecommunications Team Leaders often oversee projects that require coordination between technical staff, network engineers, and external vendors. One of the main challenges is ensuring clear communication among these diverse groups to prevent misunderstandings and project delays. Additionally, balancing project timelines with resource availability while maintaining high service standards can be demanding. Being proactive in problem-solving and adaptable to rapidly changing technologies is key to overcoming these challenges and ensuring successful project outcomes.
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What cities are hiring for Telecommunications Team Leader jobs? Cities with the most Telecommunications Team Leader job openings:
What job categories do people searching Telecommunications Team Leader jobs look for? The top searched job categories for Telecommunications Team Leader jobs are:
Infographic showing various Telecommunications Team Leader job openings in the United States as of June 2026, with employment types broken down into 4% As Needed, 90% Full Time, 1% Temporary, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $53,524 per year, or $25.7 per hour.
Manager, Telecommunications

Manager, Telecommunications

The New York Public Library

New York, NY • On-site

Full-time

Posted 2 days ago


New York Public Library rating

7.1

Company rating: 7.1 out of 10

Based on 20 frontline employees who took The Breakroom Quiz


Job description

Description
Overview
The Technology Infrastructure department is responsible for planning, engineering, installing and operating the technology infrastructure throughout NYPL. These PCs, phones, network equipment and communications circuits provide patrons and staff access to the Internet, public and enterprise applications and other information resources, thereby supporting the entire mission of the Library.  We also work with Capital Planning to ensure that all new or renovated buildings include the latest in technology infrastructure.

The Manager, Telecommunications will lead the Telecommunications team. The position is also responsible for interfacing with key business leaders to review needs, define requirements, and execute technical implementation. They will review upcoming technical needs (upgrades, road map) and determine optimal balance between functionality and security for such deployments.   The manager will also have primary responsibility for reliable operation of in-house and contracted voice services.

Key Responsibilities
  • Provide leadership in planning, deploying and operating the NYPL telephony environment, consisting of Nortel/Avaya CS1000 and Lucent G3 PBXes, Avaya VoIP handsets, Avaya Call Manager and ACD systems, branch Nortel BCM and Partner key systems, and the IP, SIP and POTs circuits that connect them.
  • Deliver reliable voice calling, voicemail, ACD and audio conferencing services.
  • Lead efforts to install and upgrade the voice systems to a common VoIP platform.
  • Manage two staff Telecommunications Technicians, organizing their daily activities and ensuring their timely response to repairs and request tickets.
  • Supervise other IT staff and outside vendors as needed to complete telephony projects and repairs.
  • Prepare RFPs and bid specifications for voice equipment replacement, upgrade, and expansion, as well as small data/phone cabling installations.
  • Manage telecom vendors that provide hardware support and provision/maintain the circuits, and provide outsourced services such as voice conferencing.
  • Maintain an accurate inventory of the voice system equipment and circuits.
  • Periodically reconcile telecom bills against active services to ensure proper billing.
  • Work with other IT groups and Capital Planning staff to implement the voice portion of new and renovated building projects.

Required Education, Experience & Skills
Required Education & Experience
  • Bachelor's degree with a major in telecommunications, computer systems, or engineering, or strong combination of education and work experience
  • 10 years of experience planning, installing and maintaining a large (1,000+ handsets, 500+ POTS lines, PRI and copper trunks) distributed (25+ locations) voice system
Required Skills
  • Familiarity with Nortel and Avaya hardware, including VoIP handsets, digital handsets, CS1000 PBXes.
  • Experience with Avaya Aura (including Session Manager, System Manager Call Manager) and ACD systems.  Strong knowledge of vectoring.
  • Familiarity with IX messaging or comparable messaging system.
  • Understanding of structured cable systems.
  • Available on-call after hours and weekends.
  • Able to supervise equipment replacement and circuit upgrades during evening and weekends (outside of public service hours)

Preferred Qualifications
Preferred Qualifications
  • Relevant Avaya certifications preferred.  Cisco or Mitel certification acceptable

More...
Core Values
All team members are expected and encouraged to embody the NYPL Core Values:
  • Be Helpful to patrons and colleagues
  • Be Resourceful in solving problems 
  • Be Curious in all aspects of your work
Physical Duties
  • Limited physical effort is required
  • Light lifting required
  • Lifting up to 40 lbs. required
  • Requires travel within NYC

Physical Required?
No
Schedule
M-F 9-5, some flexibility
Weekends and nights as required.


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About New York Public Library

Sourced by ZipRecruiter

The New York Public Library is a free provider of education and information for the people of New York and beyond. With 92 locations--including research and branch libraries--throughout the Bronx, Manhattan, and Staten Island, the Library offers free materials, computer access, classes, exhibitions, programming and more to everyone from toddlers to scholars, and has seen record numbers of attendance and circulation in recent years. The New York Public Library serves more than 18 million patrons who come through its doors annually and millions more around the globe who use its resources at www.nypl.org.

Industry

Libraries and archives

Company size

1,001 - 5,000 Employees

Headquarters location

New York, NY, US

Year founded

1895