Telecommunications Operations Manager Jobs in Colorado

EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products.
Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV.

Our Technology teams challenge the status quo and reimagine capabilities across industries. Whether through research and development, technology innovation or solution engineering, our team members play a vital role in connecting consumers with the products and platforms of tomorrow.

Wireless networking and connectivity operations face persistent bottlenecks from complex network performance management, fragmented infrastructure data, and slow service provisioning. This role addresses these operational frictions by embedding artificial intelligence across wireless engineering, network operations, and connectivity service management. Through strategic translation and rapid prototyping, the position converts generative AI and machine learning capabilities into measurable improvements in network reliability, bandwidth optimization, and operational efficiency.

• Partner with wireless business unit leaders to define functional AI strategies, establish performance KPIs, and present Executive Business Reviews that prove ROI and operational value.

• Collaborate with internal AI subject matter experts to design and deploy rapid prototypes and proof-of-concepts using platforms like Google AI Studio for network analytics, automated troubleshooting, and performance forecasting.

• Navigate technical processes across systems such as Jira, ServiceNow, and core network management platforms to ensure cross-functional connectivity initiatives move forward without operational delays.

• Enforce data governance and security across infrastructure systems of record to automate executive reporting and maintain strict regulatory compliance standards.

• Clear technical and operational barriers for non-technical engineering and operations partners to accelerate adoption of generative AI tools across wireless business units.

• Deep AI literacy in prompt engineering, LLM behaviors, and generative AI tools to translate complex technical capabilities into practical wireless connectivity solutions.

• Critical experience in wireless network engineering, telecommunications operations, or network management with a record of executing cross-functional technology initiatives.

• Advanced expertise in telecommunications data privacy, regulatory compliance, and governance frameworks to safeguard proprietary network architecture and operational data.

• Consultative relationship management expertise to guide, educate, and influence non-technical stakeholders and business leaders through digital transformation.

• Strategic execution skills to anticipate operational network requirements, analyze telemetry and performance metrics, and make data-driven decisions.

• Experience in corporate telecommunications operations, network management systems, or wireless service delivery platforms.

• Industry AI, network, or telecom certifications from providers such as Google, AWS, Anthropic/Claude, Glean, or Databricks.

• Minimum Education: Bachelor’s Degree in Electrical Engineering, Computer Science, Telecommunications, Business Administration, or a related field

• Minimum Experience: 5 years of experience in Wireless Technologies, Telecommunications Operations, or Information Technology

• Required Technical Skills: Must have at least 3 years of experience with:

  • ServiceNow workflow management and IT service delivery integration

  • Jira issue tracking and process optimization

  • Automated executive reporting, network data analytics, and dashboard creation

Visa sponsorship not available for this role

We offer versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities, and a flexible time away plan; all benefits can be viewed here: EchoStar Benefits.

The base pay range shown is a guideline. Individual total compensation will vary based on factors such as qualifications, skill level, and competencies; compensation is based on the role's location and is subject to change based on work location.

Candidates need to successfully complete a pre-employment screen, which may include a drug test and DMV check. Our company is committed to fostering an inclusive and equitable workplace where every individual has the opportunity to succeed. We are dedicated to providing individuals with criminal or arrest records a fair chance of employment in accordance with local, state, and federal laws.

The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.

We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EchoStar will accommodate the sincerely held religious beliefs of employees if such accommodations are not undue hardships and are otherwise within the bounds of applicable law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. You may redact any information that identifies age, date of birth, or dates of school/graduation from your application documents before submission and throughout our application process.
EchoStar will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to others, or is otherwise not required by law. EchoStar has a more detailed Accommodation Policy that applies to employees. EchoStar endeavors to make echostar.com and jobs.echostar.com accessible to users. Please contact leaves@dish.com if you would like to discuss the accessibility of our website or need assistance completing the application process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.
Click the links to access the following statements: EEO Policy Statement, Pay Transparency, EEOC Know Your Rights (English/Spanish)