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Telecommunications Analyst Jobs (NOW HIRING)

Insight Global

Jr Telecomm Analyst

East Stroudsburg, PA · On-site

$25 - $28/hr

One of Insight Global's largest healthcare clients is seeking an Associate Telecommunications Analyst to support and maintain enterprise telecom systems across multiple healthcare facilities. This ...

Peraton

Telecommunications Infrastructure Analyst

$66K - $106K/yr

We are looking for candidates with a background in telecommunications cellular and wireline (fiber ... Strong technical analytical skills * Ability and desire to quickly acquire knowledge of new subject ...

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Telecommunications Analyst information

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How much do telecommunications analyst jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for telecommunications analyst in the United States is $35.86, according to ZipRecruiter salary data. Most workers in this role earn between $24.76 and $45.19 per hour, depending on experience, location, and employer.

What is a telecommunications analyst?

Telecommunications Analysts are professionals who design, implement, monitor, and maintain an organization’s telecommunication systems, such as phone networks, VoIP, and data communication lines. They analyze the needs of a business, recommend solutions, and troubleshoot any issues with communication networks to ensure reliable and efficient connectivity. Their role often involves working with vendors, managing upgrades, and staying updated on new technologies to optimize communication systems.

What are the key skills and qualifications needed to thrive as a telecommunications analyst?

To thrive as a Telecommunications Analyst, you need a strong understanding of network infrastructure, telephony systems, and VoIP technologies, often supported by a degree in information technology or a related field. Familiarity with network monitoring tools, PBX systems, and certifications like CompTIA Network+ or Cisco CCNA is highly valuable. Strong problem-solving abilities, attention to detail, and effective communication are crucial soft skills for diagnosing issues and collaborating with cross-functional teams. These competencies ensure optimal network performance, minimize downtime, and support reliable business communications.

What are the most common challenges faced by telecommunications analysts when managing network upgrades?

Telecommunications Analysts often encounter challenges such as minimizing downtime during upgrades, ensuring compatibility with existing infrastructure, and coordinating with vendors and internal stakeholders. They must carefully plan and test changes to avoid disruptions to business operations. Strong communication skills and a detailed understanding of both legacy and modern systems are essential for successfully navigating these challenges and ensuring a smooth transition.

What is the difference between Telecommunications Analyst vs Network Technician?

AspectTelecommunications AnalystNetwork Technician
CredentialsBachelor's in Communications, IT, or related field; certifications like CCNA, CompTIA Network+Associate's or Bachelor's in Networking, IT; certifications like Cisco CCNA, CompTIA Network+
Work EnvironmentOffice settings, client sites, telecom facilitiesData centers, server rooms, client sites
Employer & IndustryTelecom companies, IT firms, large corporationsIT service providers, telecom companies, enterprise networks
Job FocusAnalyzing, planning, and optimizing telecom systemsInstalling, maintaining, troubleshooting network hardware

Both roles require networking certifications and involve working with communication systems. Telecommunications Analysts focus on planning and optimizing telecom services, while Network Technicians handle hardware installation and troubleshooting. The roles often overlap but differ mainly in scope and daily tasks.

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Telecommunications Analyst jobs near you
Infographic showing various Telecommunications Analyst job openings in the United States as of August 2026, with employment types broken down into 89% Full Time, 5% Part Time, and 6% Contract. Highlights an 80% Physical, 9% Hybrid, and 11% Remote job distribution, with an average salary of $74,598 per year, or $35.9 per hour.

Jr Telecomm Analyst

Insight Global

East Stroudsburg, PA • On-site

$25 - $28/hr

Full-time

Medical, Dental, Vision, Life

Posted 15 days ago

Job description

Job Description:

One of Insight Global's largest healthcare clients is seeking an Associate Telecommunications Analyst to support and maintain enterprise telecom systems across multiple healthcare facilities. This individual will be responsible for ensuring the reliability and performance of communication services, including VoIP, PBX, and Cisco Unified Communications Manager (CUCM) environments. Day-to-day responsibilities include troubleshooting telecom-related issues, supporting phone and voicemail systems, assisting with upgrades and implementations, and partnering with internal IT teams, vendors, and end users to resolve service concerns. The ideal candidate will have experience supporting enterprise telecommunications systems, strong problem-solving skills, and a customer-focused approach, with the ability to thrive in a fast-paced healthcare environment.

Qualifications:

  • Bachelor's degree in Information Technology, Telecommunications, Computer Science, or a related field; equivalent experience may be considered
    • 2+ years of experience supporting telecommunications systems in an enterprise environment
    • Experience with VoIP technologies and telecommunications infrastructure
  • Experience with Cisco Unified Communications Manager (CUCM)
    • Strong troubleshooting, analytical, and problem-solving skills
    • Excellent communication and customer service abilities

Plusses:

  • Experience supporting telecommunications systems within a healthcare environment
    • Experience with Cisco telephony and collaboration technologies
    • Exposure to telecom implementations, upgrades, or project coordination efforts
    • Understanding of networking fundamentals and how they impact voice and telecom services