Telecom Technical Assistant Jobs (NOW HIRING)

At TDS Telecom, connecting people is at the heart of everything we do. We are forward thinkers who leverage cutting-edge fiber internet technology to strengthen communities. We are dedicated to excellence, which drives us to succeed together, creating a better world through meaningful connections. Ready to make an impact?

Our Network Services team is looking for a Network Specialist - Aerial Permitting Coordinator to join them! In this role you will be responsible for completing tasks related to securing and maintaining the legal rights of occupancy and use of real property/ land and for facility colocation (joint trench, conduits, pole attachments, etc.), for the placement of TDS facilities and equipment in advance of construction. Tasks include preparing and securing permits (ex. Utility Pole Attachments, Railroad Crossings, Federal, State, County, and Local), easements, rights of entry, and leases pursuant to requirements of law and TDS policy. In this position, you will regularly interface (via email, phone and in person) with internal teams/departments and externally with contractors, customers, property owners, government permit authorities, utilities and railroads.  

This position has the ability to work remotely in any of the 40+ States in which TDS Telecom operates.

This position can be hired at a Network Specialist - Aerial Permitting Coordinator (2026-29882) or Network Specialist I - Aerial Permitting Coordinator (2026-29883) level depending on the skills and qualifications of the candidate. Separate job postings outline the minimum requirements for each role. Please review both postings and apply to any level for which you are qualified and interested. 

• Permits (research requirements, communicate with permit authorities, attend meetings, occasional field work and travel, scope/ estimate work, create tasks, work with professional service vendors to obtain data and studies, prepare applications, negotiate and submit fees, expedite and secure rights ahead of construction, update and closeout records, GIS databases and maps, care for annul requirements, payments, bonds, insurance, reporting, etc.).
• Easements & Right of Entry Agreements (research local requirements, scope/estimate work, ensure compliance with law and policy, negotiate with private property owner(s), obtain survey and legal description, prepare document, secure signatures, notary, ensure payment, public recording, update records, GIS databases and maps.)
• Lease work (assist with negotiation, alerts, payments, W9 issues, location issues, ownership changes, records research, phone calls, document preparation, etc.)
• Any other responsibilities, duties or tasks as assigned in support of achieving goals and objectives.
• Assist with Special Projects and Initiatives (committees, mandates, programs, customer driven and success based projects and needs).
• Assist with Operations (vendor and risk management, metrics, reports, scheduling, communications, research, customer service)

Required Qualifications

• Associate degree (or higher) -OR- 2+ years professional work experience.
• 2+ years experience in Voice, Data, or Video networking -OR- 6+ months TDS Telecom technical internship experience.

Other Qualifications

• Demonstrated experience in permitting.
• Technical knowledge of Real Estate Law, Land Surveying, Project Management, GIS, Telecommunications, Engineering, Construction, and other fields is desirable.
• The independent ability to quickly learn and comprehend a wide variety of complex work, responsibilities, assignments, customer requests, inquiries, notices, alerts, issues, project documents, details, standards, plans and maps and review them for completeness, risks, policy compliance and to help determine/ estimate the scope of work, timelines and costs for tasks and the best practices required for their successful completion.
• The ability to own/ care for/ be accountable to successfully create, organize, schedule, resource, track, update, report, communicate status, expedite, overcome obstacles/ issues, complete, closeout records and report metrics for multiple tasks simultaneously within expectations of cost, time, quality, etc. while working independently and/or with others on a daily and ongoing basis to meet performance and productivity expectations.
• The ability to comprehend and help ensure that larger team and organizational goals and initiatives are successful through a sense of importance and urgency surrounding task throughput, efficient utilization of time, effective communication and prioritization of tasks, assignments and responsibilities. 
• The ability to quickly and confidently build trusting, positive and productive internal and external professional relationships with a wide variety of diverse individuals/ personalities, whom often have different priorities, temperaments and concerns, through effectively addressing obstacles to success (such as incomplete/ missing permit submittal information or unreasonable permit authority requirements) and by trying to help find and negotiate fair and reasonable solutions is essential to securing rights to place facilities quickly and overall success.
• The ability to utilize Microsoft Office Software, such as Outlook (email), Excel, Word, is required, while One Note, SharePoint. Power Point, Access, Project and Clarity, Ariba, SAP and AutoCAD skills are a plus. The ability to utilize ESRI GIS Software to map records and maintain geodatabase, write python scripts, build complex queries, tools and maps is desirable

Do you meet the Required Qualifications but are unsure if your experience aligns with the Other Qualifications? We encourage you to apply! Research shows that many candidates hesitate to apply unless they meet 100% of the qualifications, even when they possess the skills and experience needed to succeed in the role. Experience and skills come in many forms, and they may not always match exactly what's listed on paper, but they can still lead to success. If you meet the Required Qualifications and believe you have the potential to thrive in this role, we encourage you to apply today!

Benefits

We believe in taking care of our team, which is why we offer comprehensive benefits to support your health, financial well-being, and overall happiness. Join us and experience a work environment where your well-being is a top priority!

Associates scheduled to work 20 or more hours per week have access to:

• Medical Coverage
• Dental Coverage
• Vision Coverage
• Life Insurance
• 401(k) Plan
• Generous Vacation & Paid Sick Leave
• Seven Paid National Holidays & One Floating Holiday
• Paid Parental Leave (6 weeks after 12 months of employment)
• Adoption & Surrogacy Assistance
• Employee Assistance & Wellness Programs

Associates working 30 or more hours per week additionally have access to:

• Short-Term & Long-Term Disability
• TDS Service Discounts
• Education Assistance
• Paid Volunteer Time

In addition to these benefits, all associates will have the opportunity to participate in our Associate Resource Groups, which are designed to encourage community and facilitate professional development. To learn more, click here.

Who is TDS Telecom?

TDS Telecom provides high-speed internet, TV entertainment, and phone services to a diverse range of communities, including small to mid-sized urban, suburban, and rural areas across the U.S. With over 50 years of experience, TDS is committed to building and expanding fiber optic networks that bring cutting-edge connectivity to neighborhoods nationwide. Serving over 1 million connections, our mission is to create a better world by delivering innovative communication solutions that enhance the way people live, work, and connect. Visit tdstelecom.com to learn more! 

At TDS, we are committed to Equal Employment Opportunity (EEO) and value the difference of backgrounds, experiences and perspectives in our workforce. We consider all qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.

Pay Transparency

Standard: The listed pay range reflects the minimum and maximum base salary. Actual offers will be based on factors such as skills, qualifications, experience, location, and role-specific competencies. Some positions may also offer additional compensation, such as bonuses or equity awards.

Sales: The listed salary includes both base pay and potential earnings from meeting sales quotas. The final offer will be based on factors such as skills, qualifications, experience, location, and role-specific competencies. With our uncapped commission incentives, you'll have unlimited earning potential!

Set Payrate: The listed pay range reflects the minimum and maximum base compensation for this position. The base pay rate offered is expected to be $X.XX per hour. In addition, certain positions may be eligible for additional forms of compensation, such as bonuses, commissions, or equity awards.