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Telecom Technical Support Engineer Jobs (NOW HIRING)

Intracom Telecom

Technical Support Engineer

Miami, FL · On-site +1

INTRACOM TELECOM is a global telecommunications systems and solutions vendor, recognized as a ... We are seeking a Technical Support Engineer to support our world-class packet microwave and ...

Intracom Telecom

Technical Support Engineer

Miami, FL · On-site

INTRACOM TELECOM is a global telecommunications systems and solutions vendor, recognized as a ... We are seeking a Technical Support Engineer to support our world-class packet microwave and ...

MetTel

Telecom Technical Support - Federal

Holmdel, NJ · On-site

$70K - $80K/yr

... other business support as required. The candidate will also carry out innovative and sometimes ... Telecom experience (REQUIRED) with hosted PBX preferred. * Communicate directly with customers by ...

MetTel

Telecom Technical Support - Federal

Holmdel, NJ · On-site

$70K - $80K/yr

... other business support as required. The candidate will also carry out innovative and sometimes ... Telecom experience (REQUIRED) with hosted PBX preferred. * Communicate directly with customers by ...

REDCOM

NY · On-site

S. military, government agencies, public safety organizations, and telecom service providers. After ... Technical Support Engineer: Hiring Range $65,500 - $71,500 Why you want to work for REDCOM: * 3 ...

MetTel

Telecom Technical Support - Federal

Holmdel, NJ · On-site

$70K - $80K/yr

... other business support as required. The candidate will also carry out innovative and sometimes ... Telecom experience (REQUIRED) with hosted PBX preferred. * Communicate directly with customers by ...

Solovis

Technical Support Engineer

Technical Support Engineer Solovis is a leading portfolio management and analytics platform helping institutional investors navigate today's complex global markets with clarity and confidence. Backed ...

Solovis

Technical Support Engineer

Technical Support Engineer Solovis is a leading portfolio management and analytics platform helping institutional investors navigate today's complex global markets with clarity and confidence. Backed ...

ALSTOM Gruppe

Developing and delivering engineering changes to improve Wayside/system reliability performance ... Technical Support, Night, Telecom, Network, Telecommunications, Technology, Operations Provider ...

ALSTOM Gruppe

Technical Support Engineer

Dallas, TX · On-site

Developing and delivering engineering changes to improve Wayside/system reliability performance ... Technical Support, Night, Telecom, Network, Telecommunications, Technology, Operations Provider ...

Baker Hughes

Technical Support Engineer

Houston, TX · On-site

Technical Support Engineer Excited by field engineering and realworld problem solving? Are you ready to join a team shaping the future of global energy reliability? Join our Team! Brush Power ...

Sciton

Technical Support Engineer

Palo Alto, CA · On-site

$80K - $90K/yr

Technical Support Engineer Sciton is a Silicon Valley based pioneer in laser, light, and energy technologies for aesthetic and medical applications. Our engineers helped bring laser products to ...

Baker Hughes

Technical Support Engineer

Houston, TX · On-site

Technical Support Engineer Excited by field engineering and realworld problem solving? Are you ready to join a team shaping the future of global energy reliability? Join our Team! Brush Power ...

HiddenLayer

Technical Support Engineer

Austin, TX · Remote

Technical Support Engineer Remote ABOUT THE ROLE: This is a unique opportunity to join HiddenLayer as an early member of the Technical Support Engineering team. As a Technical Support Engineer, you ...

HiddenLayer

Technical Support Engineer

New York, NY · Remote

Technical Support Engineer Remote ABOUT THE ROLE: This is a unique opportunity to join HiddenLayer as an early member of the Technical Support Engineering team. As a Technical Support Engineer, you ...

Securiti.ai

Technical Support Engineer

Concord, NC · On-site

We are looking for Technical Support Engineers for our global customer success organization to provide post-sales technical support to Securiti customers. Securiti has been widely recognized as an ...

Itron, Inc

Technical Support Engineer

Chicago, IL · On-site

The Technical Support Engineer is a hands-on leader responsible for delivering exceptional support for Locusview solutions within Itron's portfolio. This role combines advanced technical expertise ...

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Telecom Technical Support Engineer information

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How much do telecom technical support engineer jobs pay per year?

As of Sep 11, 2026, the average yearly pay for telecom technical support engineer in the United States is $79,032.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,000.00 and $98,500.00 per year, depending on experience, location, and employer.

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For Telecom Technical Support Engineer jobs, the most frequently searched job titles are:

Technical Support Engineer

Miami, FL • Remote

Intracom Telecom
See more jobs at Intracom Telecomexternal

Full-time

Posted 7 days ago

Job description

INTRACOM TELECOM is a global telecommunications systems and solutions vendor, recognized as a market leader for over 40 years. At the forefront of innovation in wireless access and transmission, we offer a competitive software portfolio alongside a comprehensive range of professional services across various market domains.

Our mission is to shape the future through technology, with human capital as the key driver of success in today's fast-paced business environment. Our highly skilled and experienced professionals are instrumental in achieving our ambitious objectives and enhancing our ability to serve customers effectively.

About the Role:
We are seeking a Technical Support Engineer to support our world-class packet microwave and millimeter-wave radio systems, used in front-haul and mobile backhaul transport of 3G/4G/5G networks, as well as in fixed wireless access broadband systems. You will work on both customer technical support and field implementation projects across USA. The successful candidate will work directly with hardware & software in both lab and customer-site environments, supporting link commissioning, network integration, and troubleshooting throughout the product lifecycle.

Responsibilities

  • Provide technical support for wireless systems, addressing customer inquiries and troubleshooting issues related to microwave (MW) and millimeter-wave (mmW) systems and related network protocols
  • Travel to customer sites to supervise the installation, alignment and commissioning of trial systems and train customer engineers to install and operate our wireless solutions
  • Manage computer systems and hardware, ensuring optimal performance and security through effective IT support and desktop support practices
  • Collaborate with internal engineering and R&D teams on escalations and product improvement to resolve complex technical challenges and enhance customer service experience
  • Liaise directly with customer engineering teams to communicate findings and resolutions and prepare technical documentation and reports using Microsoft Office and SQL
  • Investigating and resolving throughput and performance issues reported on deployed wireless links

Requirements

  • Associate or Bachelor’s degree in Telecommunications/Electrical Engineering/Physics
  • Minimum 8-10 years of proven working experience in Technical Support or Field Engineer Roles directly involving the installation, commissioning, and troubleshooting of RF systems.
  • Hands-on experience with point-to-point microwave and/or point-to-multipoint radio systems is highly desirable.
  • Solid working knowledge of RF systems theory, including link budget analysis, antenna alignment, and adaptive modulation behavior.
  • Working knowledge of L2/L3 networking and protocols, including VLANs, routing, and SNMP, as applied to network element management and NMS/OSS.
  • Working knowledge of Linux
  • US work authorization and residency in the US required
  • Availability to travel within USA

Desired Skills

  • Experience in using network protocol analyzers and traffic generators
  • Knowledge of SQL
  • Knowledge of Network management protocols (SNMP)
  • Physical layer diagnostic experience
  • Experience with NMS/OSS systems for wireless or microwave equipment

Personal characteristics

  • Strong problem-solving skills, creativity and attention to detail
  • Results-oriented, able to articulate the reasoning behind decisions and trade-offs
  • Flexible, with a strong desire to learn and accept new challenges
  • Stress-tolerant, with ability to adapt to shifting priorities and schedules, able to develop, organize and manage multiple tasks
  • Self-motivated, with a sense of urgency to meet project goals and schedules while working with minimal supervision